Assistant Manager-Sales & Operation

Position Title: Assistant Manager-Sales & Operation
Location: Noida Sector 16
Department: Business Operations

Objective

We are seeking a proactive and strategic Assistant Manager-B2B Sales & Operation to build and manage high-impact institutional partnerships, streamline operational work.

Key Responsibilities

Partner & Client Management

• Identify and onboard institutional and B2B clients
• Manage the full partner lifecycle: from lead generation to onboarding and closure
• Build strong client relationships and ensure long-term engagement and satisfaction

Operational Development

• Design and implement workflows, SOPs, trackers, and documentation
• Set up lead tracking/CRM systems (manual or automated)
• Collaborate with tech, support, and admissions teams to meet partner deliverables

Reporting & Metrics

• Track KPIs: partner success rate, closure percentage, partner feedback, and revenue contribution
• Share weekly dashboards with leadership to monitor performance and identify gaps
• Support compliance, documentation, and data audits

Process Innovation

• Recommend and implement automation to improve efficiency
• Optimize client communication and turnaround time across teams

Candidate Profile

Education & Experience

• Graduate (BBA/B.Com); MBA preferred
• 3–6 years’ experience in B2B Operations, Institutional Sales, or Partnership Management
• Prior experience in a education services domain is highly preferred

Skills & Competencies

• Excellent communication, negotiation, and relationship management skills
• Proficient in Excel, Google Sheets, CRM platforms, and analytics/reporting tools
• Strong multitasking, coordination, and time management
• Strategic thinker and hands-on executor, comfortable in fast-paced and ambiguous environments

KPIs for Performance Review

• Monthly active partners onboarded
• Percentage of partner queries resolved within TAT
• Documentation accuracy and audit readiness
• Partner feedback rating
• Revenue generated via the B2B channel

Job Types: Full-time, Permanent

Pay: ₹30,000.00 - ₹45,000.00 per year

Benefits:

• Flexible schedule
• Leave encashment
• Paid sick time

Schedule:

• Day shift
• Morning shift

Supplemental Pay:

• Performance bonus
• Quarterly bonus
• Yearly bonus

Education:

• Bachelor's (Required)

Experience:

• B2B sales: 3 years (Required)

Language:

• English (Required)

Location:

• Noida Sector 16, Noida, Uttar Pradesh (Required)

Work Location: In person

Speak with the employer
+91 9319725321