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Assistant Manager - Risk Containment Unit, Investigation, All Products

Assistant Manager - Risk Containment Unit, Investigation, All Products

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Bajaj Finserv

1 years

6 - 7 Lacs

indore

Posted:11 hours ago| Platform: GlassDoor logo

Apply

Skills Required

risk finance monitoring tracking reporting analytics analysis portfolio metrics management support automation drive data reports coordination strategy technology service controls connect training excel power

Work Mode

On-site

Job Type

Part Time

Job Description

Risk Containment UnitIndore

Posted On

20 Aug 2025

End Date

20 Aug 2026

Required Experience

1 - 2 Years

BASIC SECTION

Job Level

GB02

Job Title

Assistant Manager - Risk Containment Unit, Investigation, All Products

Job Location

Country

India

State

MADHYA PRADESH

Region

North

City

Indore

Location Name

Indore

Tier

Tier 2

Skills

SKILL

SKILLS AS PER JD

Minimum Qualification

OTHERS

JOB DESCRIPTION

Job Purpose

“This position is open with Bajaj Finance ltd.”

To do daily fraud monitoring / tracking and provide help to reporting manager in set up various processes with an objective of zero fraud exposure.

Duties and Responsibilities

PRINCIPAL ACCOUNTABILITIES (Accountabilities associated with the job)

Analytics for monitoring suspect transactions.

Reporting the findings within timelines to the senior management.

Investigation & Root Cause Analysis of fraud/dispute cases

Analysis of Direct Fraud Trends & Investigation/Action to be taken for limiting the risks.

Minimizing fraud losses to ensure robust portfolio health by owning central RCU shop end to end.

Fraud loss metrics to be as per targets decided by management.

Owner of the field fraud management processes, through a central lead team, in co-ordination with field team. This includes closure of cases within defined TAT and with quality of field investigation reports

Review and tracking of location visits by location RCU Managers.

Support Field team with relevant triggers received from central monitoring, for them to investigate. Track investigation cases for closure.

To cause continuous improvement in RCU processes by working with centralized back end team to increase fraud catch rate.

Ensure proper handholding on all Automation process & RCU projects. Continuously improvement on TAT.

Ensure error free dashboards are circulated within defined period

Propose changes & suggestions in credit policy-location wise (whenever required)

Drive all internal process in a manner that the reporting of suspected frauds is timely, and fraud is caught before disbursal of loan to minimize fraud loss.

4. MAJOR CHALLENGES (Challenges faced on an on-going basis in carrying out the job)

Understand complete various processes and prepare data reports / Dashboard

Daily/weekly/monthly fraud monitoring reports to prepared to minimize fraud.

Coordination within RCU Field team (Rural + Urban) to ensure the field investigation is done in defined time.

5. DECISIONS (Key decisions taken by job holder at his/her end)  Propose new strategy for field and HO team to prevent malpractice.  Propose changes in system and daily reporting in favor of RCU unit.  Introduce new technology or new ways to control fraud. 6. INTERACTIONS (Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job) Internal Clients Roles you need to interact with inside the organization to enable success in your day to day work  Risk Team: To understand and align on policy changes and ascertain impact  Customer Service, Product and Sales Teams: To understand market challenges and recent fraud trend or complaints related to fraud.  Business: To align on the RCU controls that directly impacts the business processes, including Cost, TAT or Customer Experience External Clients Roles you need to interact with outside the organization to enable success in your day to day work Vendors & Channel Partners: - Need to connect specially with Business channel partners on fraud awareness / Providing training / for investigation point of view.

Required Qualifications and Experience

SKILLS AND KNOWLEDGE (Minimum acceptable proficiency for this job which best indicates the education and/or experience requirements of this job and not the incumbent) Educational Qualifications a) Qualifications  Minimum Qualification: Graduation (BE/ BTech/ MCA, MBA (IT/ Operations) preferred)  Work Experience  Should at least have 1-2 years of experience in similar industry.  Must have good knowledge of excel / tools like Power BI / SQL.  Good knowledge of Finance business.

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Assistant Manager - Risk Containment Unit, Investigation, All Products