Assistant Manager Reservation

Fairmont Hotels Resorts

3 - 5 years

3 - 7 Lacs

jaipur

Posted:4 days ago| Platform:

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Skills Required

hospitality administration reservation customer service orientation hospitality management scheduling revenue management property management yield management

Work Mode

Work from Office

Job Type

Full Time

Job Description

modifying existing bookings, and answering questions related to their stay.
Monitor room availability and manage inventory to maximize occupancy and revenue potential.
Promote hotel services, packages, and special offers to guests during the reservation process, maximizing revenue opportunities.
Identify opportunities for upselling room upgrades and additional amenities to enhance the guest experience and increase revenue.
Maintain accurate records of reservations, cancellations, and guest interactions in the reservation system.
Generate reports and analyze reservation data to identify trends, opportunities, and areas for improvement.
Assist with administrative tasks as needed, including filing, photocopying, and organizing reservation documents.
Maximize revenues by ensuring all Reservation Agents are knowledgeable in room product and hotel services
Conduct regularly scheduled departmental meeting
Ensure effective productivity of all Colleagues through staff scheduling and adhering to budget guidelines

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