11 Yield Management Jobs

leap.club earns revenue via 1) memberships 2) ads on our app 3) event partnerships and sponsorships. you are part of a small team that focuses on revenue via ads + event partnerships and sponsorships. you own end to end sales cycles - scouting, pitching, closing, partner servicing. Skills Required 3-5 years of sales experience is preferred but not a must. experience in startups is a big plus. ability to multitask and work independently in a fast paced environment. strong verbal and written communication skills. brand solutions and sales targets excite you. Why You Should Work With Us you will be part of our founding team and get a front seat view of building a company. we promise a steep learning curve. work with great folks who like to have fun and don't take themselves too seriously. independently lead projects and own outcomes. we are generous with esops for folks who treat leap.club like their own company. health and accident insurance.

Roles and Responsibilities Reporting – Preparation of daily reports and monthly MIS. Ensuring accuracy and timely reporting on Investments performance and compliances. Analysis, Planning and Forecasting - Forecasting Net other income and yields. Participate in annual planning activity and continuous tracking of Investment instruments. Analyse market conditions on regular basis Risk Management – Continuous monitoring of all Investment instruments and ensuring compliance with the set policies with zero tolerance for policy breaches or errors. Ensure controls are appropriately designed and operating effectively. Stay updated on changes in Investments regulations, implement necessary compliance measures, and conduct regular checks to ensure adherence to established guidelines. Communication and Collaboration - Foster effective communication and collaboration within the treasury (Front Office & Controllership) to align Investment activities with overall objectives. Cross-functional support and process improvement – Drive continuous improvement in policies and processes including automation, evaluating new tools for enhancing efficiency. Provide end-to-end support to key stakeholders with accurate datapoints and work cohesively with other finance function. Knowledge, Skills and Experience Chartered Accountant or MBA(Finance) with minimum of 2-3 years of experience. Strong understanding of Debt instruments and risk management principles. Excellent analytical and problem-solving skills, with attention to detail. Proficiency in Microsoft excel and SAP. Strong communication and interpersonal skills, with the ability to build and maintain relationships with internal and external stakeholders. Ability to work independently and as part of a team in a fast-paced environment. Demonstrated commitment to staying updated with market trends, best practices, and new technologies to enhance professional growth and contribute to organizational success. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Job Context & Major Challenges: Write the specific aspects of the job that provide a challenge (internal and external) to the jobholder in the context of the Business / Unit / Function / Department / Section Increasing the client base, revenue, and market share in the team. Increase the Pool & Base of UHNI, and corporate customers, with the Team and Personal Network. Manage relationships across the set of clients Ensuring FPD Productivity is as per the defined standards The major challenges for this profile include: Short gestation period to hire, develop and deliver the new business in the new vertical because of continuous business demands. Building involvement & engagement of the leader force that are not on the payrolls; is by itself a challenging & difficult prospect both from acquisition as well as activation perspective. Scarcity of skilled/right fit manpower to fit the module of business. Managing expectations of high performers Managing Attrition at the frontline due to competition The critical skill sets required to meet these challenges are - excellent implementation skills, strong business and analytical skills, strong product knowledge, superior communication skills, integration and controlling skills, people management skills, a strong local network and high target and customer service orientation. 4) Key Result Areas: Write the key results expected from the job and the supporting actions for each of these key result areas (For a majority of jobs typically there could be 4- 7 key result areas) Key Result Areas Supporting Actions Achieve the revenue growth & profitability to upscale the team To drive the sales targets for the team and build teams as per company s annual target and over all objectives. To focus on Revenue & Profitability with achievement of target and Yield management. To plan and execute various team level Qualifications: Under Graduate Minimum Experience Level: 2-10 Years Report to: Manager

Role Purpose Direct key global revenue management projects and initiatives to hotel community through partnership with operations partners and Revenue Management that work directly with hotels. Participate in development of key global revenue management initiatives as the voice of the hotel community and once launched, provide continuous feedback to Americas revenue management leadership to ensure successful adoption. Manage the development, implementation and assessment of revenue-related strategies for hotels in an assigned region, encompassing all facets of pricing, demand analysis, yield management, market segmentation, business mix optimization, selling strategies and tactics in accordance with company policies and industry best practices. Assist in leadership of regional teams and hotels by providing revenue management strategies and tactics to maximize revenue and profit streams. Provide direct support to Company Managed Hotels (CMH) to drive performance metrics. Drive the development, implementation and operation of both strategic and tactical programs designed to enhance revenue management services penetration and deliver significant competitive advantage for the Company. Incumbent will be responsible for the performance and business trend analysis, process evaluation, budgeting, field-level training, and deployment of Company resources to achieve strategic objectives. Key Accountabilities Facilitate the communication and training of key Americas revenue management projects and initiatives to the hotel community, through HPS area teams and other key operations partners. Provide feedback to global revenue management as the voice of the hotel community to ensure successful adoption of initiatives. Drive implementation of brand and regional pricing strategies, yield strategies, selling strategies and revenue management best practices. Investigate and communicate new ways to capture optimal revenue potentials. Provide directions to Brand and Revenue Management leadership to ensure hotel needs and revenue-generating improvements are incorporated into system enhancements or best practices. Foster the relationship between teams, Revenue Management Services and HPS, ensuring the communication pipeline of key strategies are in synergy and when conflicting, an internal resolution process exists. Develop, consult and manage implementation of revenue management systems and best practices for applicable brand and region. Direct and support hotels on revenue maximization through the full utilization of the Company s systems and best practices, in accordance with Brand Leadership/Revenue Management specifications, including HOLIDEX Plus, PERFORM/Price Optimization, GDS (Global Distribution System) interfaces, Distribution and Relationship Marketing interfaces, property management systems, etc. Analyze and review revenue management strategies and tactics for the brand and region with specific focus on key markets and management companies to further develop strategies for increasing revenues leading to increased profits. Support regional marketing program and product implementation as needed or requested. Coach and develop HPS team members (AM/AD) and Revenue Management Services RRM team. Serve as an advisor to area managers/directors, Revenue Management Services team and properties to help meet established goals. Coach and develop direct reports to ensure a good level of productivity and consistency in the consulting process. Provide guidance to direct reports in problem identification and resolution. Work with internal departments as needed to escalate consistent issues or noted trends and bring resolution. Accompany direct reports on hotel visits occasionally to assist in training and ensure teams are providing effective problem analysis/resolution. Develop and implement innovative revenue performance strategies to assist Franchise Performance Support teams in assigned markets. Guide team in finding the best approach for implementing and communicating strategic plans and new company initiatives when deployed to hotel locations. Champion the ways of working and operating model for WHSD. Drive revenue performance and delivery of our Winning Metrics Work with team and other key stakeholders to assess competitive data, brainstorming on new ideas to better implement strategies, developing innovative consulting or organizational tools, researching trends, planning for implementation of targeted programs to hotels, etc.). Develop and present at leadership and regional meetings in the assigned geographic region or brand. Lead assigned functions within established budgetary and resource plans; establish performance standards, and operating procedures. Key Skills & Experiences Education - Bachelors Degree in Hotel Management, Business, Statistics, Marketing, Finance or a relevant field of work, or an equivalent combination of education and work-related experience. Experience - 8-10 years progressive work-related experience in hotel operations management, revenue management, or field consulting, with demonstrated proficiency in central reservations systems and revenue management systems, preferably HOLIDEX Plus and PERFORM, including knowledge and experience in hotel pricing concepts, yield management optimization and selling strategies. Technical Skills and Knowledge - Demonstrated project management experience in organizing, planning and executing large-scale projects from conception through implementation. Demonstrated effective verbal and written communication skills for the purpose of providing information to clients, vendors, senior management and staff. Demonstrated ability to build and manage relationships with leadership, field support teams and key hotel representatives. Demonstrated effective conflict management/resolution and negotiation/persuasion skills to persuade key partners within revenue management, HPS and the hotels community to modify or implement various corporate-sponsored programs and initiatives. Demonstrated experience with industry and market trends as they relate to revenue opportunities, and demonstrated ability to drive revenue. Demonstrated knowledge of effective hotel pricing concepts, yield management optimization and selling strategies, and ability to determine which concepts to apply in given market conditions. Demonstrated experience in industry training, including preparation, implementation and delivery of training programs. Demonstrated analytical skills and ability to use the results of analysis to make effective strategic decisions. Demonstrated attention to detail and ability to manage multiple tasks/clients required. Knowledge of IHG brand, systems, and training programs helpful Demonstrated analytical skills and ability to use the results of analysis to make recommendations regarding effective strategic decisions. Knowledge of Revenue Management best practices, reservation systems, and revenue management systems Presentation skills necessary for various level audiences (peers, managers, departments, owners). Role Purpose Direct key global revenue management projects and initiatives to hotel community through partnership with operations partners and Revenue Management that work directly with hotels. Participate in development of key global revenue management initiatives as the voice of the hotel community and once launched, provide continuous feedback to Americas revenue management leadership to ensure successful adoption. Manage the development, implementation and assessment of revenue-related strategies for hotels in an assigned region, encompassing all facets of pricing, demand analysis, yield management, market segmentation, business mix optimization, selling strategies and tactics in accordance with company policies and industry best practices. Assist in leadership of regional teams and hotels by providing revenue management strategies and tactics to maximize revenue and profit streams. Provide direct support to Company Managed Hotels (CMH) to drive performance metrics. Drive the development, implementation and operation of both strategic and tactical programs designed to enhance revenue management services penetration and deliver significant competitive advantage for the Company. Incumbent will be responsible for the performance and business trend analysis, process evaluation, budgeting, field-level training, and deployment of Company resources to achieve strategic objectives. Key Accountabilities Facilitate the communication and training of key Americas revenue management projects and initiatives to the hotel community, through HPS area teams and other key operations partners. Provide feedback to global revenue management as the voice of the hotel community to ensure successful adoption of initiatives. Drive implementation of brand and regional pricing strategies, yield strategies, selling strategies and revenue management best practices. Investigate and communicate new ways to capture optimal revenue potentials. Provide directions to Brand and Revenue Management leadership to ensure hotel needs and revenue-generating improvements are incorporated into system enhancements or best practices. Foster the relationship between teams, Revenue Management Services and HPS, ensuring the communication pipeline of key strategies are in synergy and when conflicting, an internal resolution process exists. Develop, consult and manage implementation of revenue management systems and best practices for applicable brand and region. Direct and support hotels on revenue maximization through the full utilization of the Company s systems and best practices, in accordance with Brand Leadership/Revenue Management specifications, including HOLIDEX Plus, PERFORM/Price Optimization, GDS (Global Distribution System) interfaces, Distribution and Relationship Marketing interfaces, property management systems, etc. Analyze and review revenue management strategies and tactics for the brand and region with specific focus on key markets and management companies to further develop strategies for increasing revenues leading to increased profits. Support regional marketing program and product implementation as needed or requested. Coach and develop HPS team members (AM/AD) and Revenue Management Services RRM team. Serve as an advisor to area managers/directors, Revenue Management Services team and properties to help meet established goals. Coach and develop direct reports to ensure a good level of productivity and consistency in the consulting process. Provide guidance to direct reports in problem identification and resolution. Work with internal departments as needed to escalate consistent issues or noted trends and bring resolution. Accompany direct reports on hotel visits occasionally to assist in training and ensure teams are providing effective problem analysis/resolution. Develop and implement innovative revenue performance strategies to assist Franchise Performance Support teams in assigned markets. Guide team in finding the best approach for implementing and communicating strategic plans and new company initiatives when deployed to hotel locations. Champion the ways of working and operating model for WHSD. Drive revenue performance and delivery of our Winning Metrics Work with team and other key stakeholders to assess competitive data, brainstorming on new ideas to better implement strategies, developing innovative consulting or organizational tools, researching trends, planning for implementation of targeted programs to hotels, etc.). Develop and present at leadership and regional meetings in the assigned geographic region or brand. Lead assigned functions within established budgetary and resource plans; establish performance standards, and operating procedures. Key Skills & Experiences Education - Bachelors Degree in Hotel Management, Business, Statistics, Marketing, Finance or a relevant field of work, or an equivalent combination of education and work-related experience. Experience - 8-10 years progressive work-related experience in hotel operations management, revenue management, or field consulting, with demonstrated proficiency in central reservations systems and revenue management systems, preferably HOLIDEX Plus and PERFORM, including knowledge and experience in hotel pricing concepts, yield management optimization and selling strategies. Technical Skills and Knowledge - Demonstrated project management experience in organizing, planning and executing large-scale projects from conception through implementation. Demonstrated effective verbal and written communication skills for the purpose of providing information to clients, vendors, senior management and staff. Demonstrated ability to build and manage relationships with leadership, field support teams and key hotel representatives. Demonstrated effective conflict management/resolution and negotiation/persuasion skills to persuade key partners within revenue management, HPS and the hotels community to modify or implement various corporate-sponsored programs and initiatives. Demonstrated experience with industry and market trends as they relate to revenue opportunities, and demonstrated ability to drive revenue. Demonstrated knowledge of effective hotel pricing concepts, yield management optimization and selling strategies, and ability to determine which concepts to apply in given market conditions. Demonstrated experience in industry training, including preparation, implementation and delivery of training programs. Demonstrated analytical skills and ability to use the results of analysis to make effective strategic decisions. Demonstrated attention to detail and ability to manage multiple tasks/clients required. Knowledge of IHG brand, systems, and training programs helpful Demonstrated analytical skills and ability to use the results of analysis to make recommendations regarding effective strategic decisions. Knowledge of Revenue Management best practices, reservation systems, and revenue management systems Presentation skills necessary for various level audiences (peers, managers, departments, owners).

1. Operations Management- Lead day-to-day operations across departments: front office, housekeeping, food and beverage, maintenance, spa, and recreation. Ensure smooth-check in & out and exceptional guest service. Monitor property condition and ensure preventive maintenance and cleanliness. 2. Financial Oversight- Prepare and manage budgets, forecasts, and P&L reports. Monitor expenses, control costs, and maximize revenue through strategic planning and yield management. Approve major purchases and capital expenditures. 3. Guest Experience- Maintain high guest satisfaction scores through service quality and personalized experiences. Handle VIPs, escalated complaints, and special guest requests. Conduct regular guest feedback analysis and implement improvements 4. Staff Leadership- Recruit, train, mentor, and supervise department heads and key staff. Foster a positive work environment and team culture. Set performance goals and conduct regular evaluations. 5. Marketing and Sales- Collaborate with the sales and marketing team to promote the property. Develop packages, events, and local tie-ups to attract domestic and international guests. Monitor OTA (Online Travel Agency) presence and guest reviews. 6. Regulatory Compliance- Ensure compliance with local, state, and national laws, especially environmental, health, and safety regulations. Maintain all licenses and permits relevant to hospitality operations. 7. Sustainability & Community Engagement- Implement eco-friendly and sustainable tourism practices. Engage with local communities and support responsible tourism initiatives. Location : - Murikkady PO, Kumily Anavilasam Road, Thekkady, Kumily, Kerala 685535

Providesguests with assistance at the front desk during the check-in and check-outprocesses and throughout their stay: Greets guestsand processes hotel registration. Develop goodopen communication and rapport with all guests. Recognise return guests and ensure all guests expectations are met andexceeded at all times. Ensure allguest account details are correct and accurate. Keepscurrent on hotel accommodations, services and area attractions. Responds tocustomer inquiries for information. Arranges forservices requested by the guest by working with other departments asappropriate. Stayscurrent with developments in the hotel by reviewing and updating thecommunication log. Maximisesrevenue and cash flow by promoting hotel services and adhering to credit andinventory control processes: Offersguests updates to rooms and promotes hotel amenities, food and beverage outletsand services. Makesreservations in accordance with hotel s yield management practices. Processescustomer credit at check-in in accordance with hotel policy. Identifiesand records special billing instruction and notifies Accounting. Followshotel policy on cash banks - at all times adheres to credit limits andprocedures as set down by the Financial Controller. Obtainsappropriate approvals and signatures. Otherresponsibilities include: Liaisingwith housekeeping to ensure information is passed on for room requests andspecial requests. Balancesdaily cash, transaction postings and credit card remittance at the end of eachshift ensuring all information is accurate and without discrepancy. Acceptsresponsibility for accurately maintaining cash float. Use theBrand technique for answering the telephone. Ensure workarea is keep neat and tidy. Keepsabreast with the hotel s daily banquets, functions and activities. AttendsFront Office communication meetings to maintain solid teamwork and a sharing ofgoals. Maintainspolicies and procedures to ensure the lowest level of loss is maintained. Adheres torate restriction periods. Attends anytraining programs as directed or requested. Accuratelyprocesses maintenance requests. KeepsExecutive Assistant Manager informed of all problems or unusual matters ofsignificance. Creates 100%guest satisfaction by providing the Yes I Can! experience through performancethat demonstrates the standards of, genuine hospitality and exceeding guestexpectations Givespersonal attention, takes personal responsibility and uses teamwork whenproviding guest service Listens,apologizes with empathy, finds a solution and follows through when resolvingguest problems Provides YesI Can! genuine hospitality and teamwork on an ongoing basis Assumes theresponsibility to notice when the guest is not satisfied and uses their bestjudgment as to when it is appropriate to use the 100% Guest Satisfaction Performsother duties required to provide the service brand behavior and genuinehospitality Adhere toBrand policies and procedures At all timeskeeps a favourable image of the Brand. Comply withthe personal presentation, grooming and hygiene standards. Activelysupport and promote Workplace Health and Safety within the work environment. Perform anyother reasonable duties as directed by your Department head, the GeneralManager or his/her designate. Maintainhotel and guest security and confidentiality at all times and reports anyrelevant information to a supervisor or manager.

The Director of Market Management will have a strong background managing geographically diverse, results-oriented organizations, with an emphasis on consultative account management principles. With a core focus on leading regional Market Management team(s), we see the key objective of this role will be to provide the guidance and leadership to teams to ensure that revenue targets are exceeded within the region. You will bring a strong eye for business coupled with marketplace knowledge, multi-layer people leadership, and a high level of consulting account management expertise to the role. In addition, you will motivate, coach and mentor a diverse and geographically fragmented organization will ensure success within this assignment. The ability to operate in highly complex regulatory and industrial frameworks and establish and develop great relationships with both internal and external customers will be a key to the success of the role. What youll do: Focus primarily on leading a multiple-level team within Market Management and regional accounts, and acting as the regional representative for internal or external Expedia Group (EG) initiatives We will ask you to Execute on leadership strategy and commit to exceeding plan number Coaches peers and team members in executing against strategies and teaches the subtleties of account managing strategic or high-impact agreements Develop strong successors throughout the organization Lead initiatives across multiple regions/Super Region level requiring cross team/functional collaboration Support local & regional chain discussions and directly manage various relationships at this level Participates in industry events and speaking engagements to share deep industry knowledge, forming long-term, influential relationships in the process Gains deep insight into the market through developing long-term strategic alliances and partnerships that increase the companys competitive advantage and delivers intelligence to internal competitive tools Guides Market Managers in prioritizing opportunities for business growth and supports negotiations in the field when beneficial Focuses on developing mutually beneficial internal relationships across the company functions in the pursuit of innovative opportunity development. Drives internal, cross-functional navigation to facilitate and solve issues encountered by the team Influences external decision makers to partner with Expedia and to expand Expedia s industry influence within various markets. Monitors the industry for creative ideas and solutions that can be used with partners Leads the organization by communicating strategy and market insights, fostering an agile work environment, identifying and coaching talent, and building an external and internal pipeline Supervision to be Exercised over 5 - 7 Area Managers or Senior Market Managers Guidance to be received from Senior Director, Market Management Other reasonable duties, as assigned Who you are: Bachelors or masters degree in a related field; or equivalent related professional experience 6 - 10 years progressive experience in managing geographically dispersed organizations, ideally in the hospitality or travel industry Previous experience in commercially driven roles across a multinational organizational Past success in mentoring and building multi-layer leadership organizations that cater to long-term customer relationships Strong business insight with a desire to have experience in consultancy related environments Monitor and successfully lead individual marketplace success with the core goal of exceeding revenue targets Execute marketplace initiatives by maximizing margin opportunity, obtaining lodging rates and availability information, and driving long-term relationships with our supply partners Drive relevant data sets and deliver actionable information to the assigned customer base Polished Communication & Influencing capabilities Excellent knowledge and understanding of yield management principles and practices Strong focus on team with a get it done attitude Experience working in a flexible, fast-paced ever-changing and challenging environment Establish and build healthy working unions Evaluate with an understanding of products, services, and the market for the purpose of obtaining favorable arrangements for Expedia Convey, receive and interpret ideas and information, present information appropriately to a diverse range of audiences, and influence partner decisions Encourage, motivate, and guide individuals and teams in learning and improving effectiveness and develop and improve performance Develop goals, ideas, and initiatives that improve the organizations performance, manage costs, and motivate change at all levels Driving high standards for individual, team, and organizational accomplishment; tenaciously working to meet or exceed challenging goals; deriving satisfaction from goal achievement and continuous improvement

Executive - Process Engineering (Technology Transfer) Level: Executive / Sr Executives Qualification: BE/ B.Tech in Chemical engineering Experience: In API/ Agro Chemicals/ Crop Protection Industry 3 years minimum to 6 years in Process Engineering role. Candidates working presently in R&D Centres are only eligible. Those working in Manufacturing Unit are not eligible. If you are part of Technology absorption / Technical Services at Factory site then you are not eligible. Working : Alternate Saturday off. Industry: API / Crop Sciences / Speciality Chemicals Mfg Role: Be part of Technology Transfer function for Process engineering Be part of the Scale up of process from R&D to the Large-scale plants. Take assigned project of molecule from the Initial stage to understand & optimize the process from scalability perspective. Provide engineering inputs with respect to unit operations involved in the process to facilitate seamless scale-up and transfer to plant. Observe critical process steps in the laboratory & evaluate related plant aspects. Ensure Process Safety compliance for all new processes from R & D Review and verify relevant process engineering calculations for scale-up of unit operations. Prepare / Review mapping, material and energy balance for the process. Prepare / Review basic engineering and technology package for the process Interact with the cross functional teams in plant for effective scale-up and technology transfer. Oversee execution of pilot, engineering, and validation batches for the product & ownership of the technology transfer process Review technology transfer report and ensure smooth handover of the process to plant technical team SKILLS: Hands-on with ASPEN HYSYS and other tools / softwares used in Process Engineering Simulation studies. Candidates working presently in R&D Centres are only eligible.

Role Purpose Direct key global revenue management projects and initiatives to hotel community through partnership with operations partners and Revenue Management that work directly with hotels. Participate in development of key global revenue management initiatives as the voice of the hotel community and once launched, provide continuous feedback to Americas revenue management leadership to ensure successful adoption. Manage the development, implementation and assessment of revenue-related strategies for hotels in an assigned region, encompassing all facets of pricing, demand analysis, yield management, market segmentation, business mix optimization, selling strategies and tactics in accordance with company policies and industry best practices. Assist in leadership of regional teams and hotels by providing revenue management strategies and tactics to maximize revenue and profit streams. Provide direct support to Company Managed Hotels (CMH) to drive performance metrics. Drive the development, implementation and operation of both strategic and tactical programs designed to enhance revenue management services penetration and deliver significant competitive advantage for the Company. Incumbent will be responsible for the performance and business trend analysis, process evaluation, budgeting, field-level training, and deployment of Company resources to achieve strategic objectives. Key Accountabilities Facilitate the communication and training of key Americas revenue management projects and initiatives to the hotel community, through HPS area teams and other key operations partners. Provide feedback to global revenue management as the voice of the hotel community to ensure successful adoption of initiatives. Drive implementation of brand and regional pricing strategies, yield strategies, selling strategies and revenue management best practices. Investigate and communicate new ways to capture optimal revenue potentials. Provide directions to Brand and Revenue Management leadership to ensure hotel needs and revenue-generating improvements are incorporated into system enhancements or best practices. Foster the relationship between teams, Revenue Management Services and HPS, ensuring the communication pipeline of key strategies are in synergy and when conflicting, an internal resolution process exists. Develop, consult and manage implementation of revenue management systems and best practices for applicable brand and region. Direct and support hotels on revenue maximization through the full utilization of the Company s systems and best practices, in accordance with Brand Leadership/Revenue Management specifications, including HOLIDEX Plus, PERFORM/Price Optimization, GDS (Global Distribution System) interfaces, Distribution and Relationship Marketing interfaces, property management systems, etc. Analyze and review revenue management strategies and tactics for the brand and region with specific focus on key markets and management companies to further develop strategies for increasing revenues leading to increased profits. Support regional marketing program and product implementation as needed or requested. Coach and develop HPS team members (AM/AD) and Revenue Management Services RRM team. Serve as an advisor to area managers/directors, Revenue Management Services team and properties to help meet established goals. Coach and develop direct reports to ensure a good level of productivity and consistency in the consulting process. Provide guidance to direct reports in problem identification and resolution. Work with internal departments as needed to escalate consistent issues or noted trends and bring resolution. Accompany direct reports on hotel visits occasionally to assist in training and ensure teams are providing effective problem analysis/resolution. Develop and implement innovative revenue performance strategies to assist Franchise Performance Support teams in assigned markets. Guide team in finding the best approach for implementing and communicating strategic plans and new company initiatives when deployed to hotel locations. Champion the ways of working and operating model for WHSD. Drive revenue performance and delivery of our Winning Metrics Work with team and other key stakeholders to assess competitive data, brainstorming on new ideas to better implement strategies, developing innovative consulting or organizational tools, researching trends, planning for implementation of targeted programs to hotels, etc.). Develop and present at leadership and regional meetings in the assigned geographic region or brand. Lead assigned functions within established budgetary and resource plans; establish performance standards, and operating procedures. Key Skills & Experiences Education - Bachelors Degree in Hotel Management, Business, Statistics, Marketing, Finance or a relevant field of work, or an equivalent combination of education and work-related experience. Experience - 8-10 years progressive work-related experience in hotel operations management, revenue management, or field consulting, with demonstrated proficiency in central reservations systems and revenue management systems, preferably HOLIDEX Plus and PERFORM, including knowledge and experience in hotel pricing concepts, yield management optimization and selling strategies. Technical Skills and Knowledge - Demonstrated project management experience in organizing, planning and executing large-scale projects from conception through implementation. Demonstrated effective verbal and written communication skills for the purpose of providing information to clients, vendors, senior management and staff. Demonstrated ability to build and manage relationships with leadership, field support teams and key hotel representatives. Demonstrated effective conflict management/resolution and negotiation/persuasion skills to persuade key partners within revenue management, HPS and the hotels community to modify or implement various corporate-sponsored programs and initiatives. Demonstrated experience with industry and market trends as they relate to revenue opportunities, and demonstrated ability to drive revenue. Demonstrated knowledge of effective hotel pricing concepts, yield management optimization and selling strategies, and ability to determine which concepts to apply in given market conditions. Demonstrated experience in industry training, including preparation, implementation and delivery of training programs. Demonstrated analytical skills and ability to use the results of analysis to make effective strategic decisions. Demonstrated attention to detail and ability to manage multiple tasks/clients required. Knowledge of IHG brand, systems, and training programs helpful Demonstrated analytical skills and ability to use the results of analysis to make recommendations regarding effective strategic decisions. Knowledge of Revenue Management best practices, reservation systems, and revenue management systems Presentation skills necessary for various level audiences (peers, managers, departments, owners). Role Purpose Direct key global revenue management projects and initiatives to hotel community through partnership with operations partners and Revenue Management that work directly with hotels. Participate in development of key global revenue management initiatives as the voice of the hotel community and once launched, provide continuous feedback to Americas revenue management leadership to ensure successful adoption. Manage the development, implementation and assessment of revenue-related strategies for hotels in an assigned region, encompassing all facets of pricing, demand analysis, yield management, market segmentation, business mix optimization, selling strategies and tactics in accordance with company policies and industry best practices. Assist in leadership of regional teams and hotels by providing revenue management strategies and tactics to maximize revenue and profit streams. Provide direct support to Company Managed Hotels (CMH) to drive performance metrics. Drive the development, implementation and operation of both strategic and tactical programs designed to enhance revenue management services penetration and deliver significant competitive advantage for the Company. Incumbent will be responsible for the performance and business trend analysis, process evaluation, budgeting, field-level training, and deployment of Company resources to achieve strategic objectives. Key Accountabilities Facilitate the communication and training of key Americas revenue management projects and initiatives to the hotel community, through HPS area teams and other key operations partners. Provide feedback to global revenue management as the voice of the hotel community to ensure successful adoption of initiatives. Drive implementation of brand and regional pricing strategies, yield strategies, selling strategies and revenue management best practices. Investigate and communicate new ways to capture optimal revenue potentials. Provide directions to Brand and Revenue Management leadership to ensure hotel needs and revenue-generating improvements are incorporated into system enhancements or best practices. Foster the relationship between teams, Revenue Management Services and HPS, ensuring the communication pipeline of key strategies are in synergy and when conflicting, an internal resolution process exists. Develop, consult and manage implementation of revenue management systems and best practices for applicable brand and region. Direct and support hotels on revenue maximization through the full utilization of the Company s systems and best practices, in accordance with Brand Leadership/Revenue Management specifications, including HOLIDEX Plus, PERFORM/Price Optimization, GDS (Global Distribution System) interfaces, Distribution and Relationship Marketing interfaces, property management systems, etc. Analyze and review revenue management strategies and tactics for the brand and region with specific focus on key markets and management companies to further develop strategies for increasing revenues leading to increased profits. Support regional marketing program and product implementation as needed or requested. Coach and develop HPS team members (AM/AD) and Revenue Management Services RRM team. Serve as an advisor to area managers/directors, Revenue Management Services team and properties to help meet established goals. Coach and develop direct reports to ensure a good level of productivity and consistency in the consulting process. Provide guidance to direct reports in problem identification and resolution. Work with internal departments as needed to escalate consistent issues or noted trends and bring resolution. Accompany direct reports on hotel visits occasionally to assist in training and ensure teams are providing effective problem analysis/resolution. Develop and implement innovative revenue performance strategies to assist Franchise Performance Support teams in assigned markets. Guide team in finding the best approach for implementing and communicating strategic plans and new company initiatives when deployed to hotel locations. Champion the ways of working and operating model for WHSD. Drive revenue performance and delivery of our Winning Metrics Work with team and other key stakeholders to assess competitive data, brainstorming on new ideas to better implement strategies, developing innovative consulting or organizational tools, researching trends, planning for implementation of targeted programs to hotels, etc.). Develop and present at leadership and regional meetings in the assigned geographic region or brand. Lead assigned functions within established budgetary and resource plans; establish performance standards, and operating procedures. Key Skills & Experiences Education - Bachelors Degree in Hotel Management, Business, Statistics, Marketing, Finance or a relevant field of work, or an equivalent combination of education and work-related experience. Experience - 8-10 years progressive work-related experience in hotel operations management, revenue management, or field consulting, with demonstrated proficiency in central reservations systems and revenue management systems, preferably HOLIDEX Plus and PERFORM, including knowledge and experience in hotel pricing concepts, yield management optimization and selling strategies. Technical Skills and Knowledge - Demonstrated project management experience in organizing, planning and executing large-scale projects from conception through implementation. Demonstrated effective verbal and written communication skills for the purpose of providing information to clients, vendors, senior management and staff. Demonstrated ability to build and manage relationships with leadership, field support teams and key hotel representatives. Demonstrated effective conflict management/resolution and negotiation/persuasion skills to persuade key partners within revenue management, HPS and the hotels community to modify or implement various corporate-sponsored programs and initiatives. Demonstrated experience with industry and market trends as they relate to revenue opportunities, and demonstrated ability to drive revenue. Demonstrated knowledge of effective hotel pricing concepts, yield management optimization and selling strategies, and ability to determine which concepts to apply in given market conditions. Demonstrated experience in industry training, including preparation, implementation and delivery of training programs. Demonstrated analytical skills and ability to use the results of analysis to make effective strategic decisions. Demonstrated attention to detail and ability to manage multiple tasks/clients required. Knowledge of IHG brand, systems, and training programs helpful Demonstrated analytical skills and ability to use the results of analysis to make recommendations regarding effective strategic decisions. Knowledge of Revenue Management best practices, reservation systems, and revenue management systems Presentation skills necessary for various level audiences (peers, managers, departments, owners).

Key responsibilities: Reservations Operation Management: Supervise and ensure the smooth daily operation of reservations, providing optimum service to all contacts. Ensure restaurant reservations operate smoothly and maintain accurate rate information in the Property Management System (PMS). System Maintenance and SOP Adherence: Review and update room availability and restaurant reservations in the PMS. Conduct spot checks to ensure adherence to standard operating procedures (SOPs), updating them as needed. Rate Control and Yield Management: Control availability and rates for the Global Distribution System (GDS). Prepare and maintain yield calendars and distribute them to relevant departments. Staff Management: Monitor telephone traffic, prepare work schedules, and ensure accurate recording of staff working hours. Conduct regular appraisals, training, and cross-training within the department and other hotel departments. Training and Development: Conduct daily training and coaching based on feedback and customer satisfaction indices. Assist in staff recruitment and ensure awareness of promotional rates and packages. Reporting and Correspondence: Prepare and distribute reservations and statistical reports. Analyze telephone test calls and customer satisfaction indices, taking appropriate actions. Review incoming correspondence and distribute it to the reservation staff. Luxury Hotel Experience required

Job Description for SAP Yield Management (YL) Specialist: The SAP Yield Management (YL) Specialist is responsible for implementing, optimizing, and supporting SAP Yield Management processes within the organization. This includes the configuration of SAP systems to track, analyze, and improve production yields, resource utilization, and overall manufacturing efficiency. The role involves working closely with the production, supply chain, and IT teams to ensure seamless integration and accurate data flows in the SAP system. Responsibilities also include conducting system updates, user training, troubleshooting issues, and ensuring compliance with industry standards. Knowledge of SAP modules such as SAP PP (Production Planning) and SAP QM (Quality Management) may be beneficial for integration. Key Responsibilities: Configure and optimize SAP Yield Management solutions to improve production processes. Collaborate with production teams to identify opportunities for yield improvements. Ensure smooth integration of SAP with other relevant modules. Provide ongoing support, training, and documentation for SAP Yield Management users. Troubleshoot and resolve issues related to yield tracking and system errors. Sap, Yield Management, Sap Yl