Assistant Manager – Operations & Support

Assistant Manager – Operations and Support

Company: Trionet Info Solution

Location: Trivandrum

Role Summary

The Assistant Manager – Operations and Support will be responsible for assisting in overall operational activities including procurement, store management, delivery scheduling, service coordination, and customer handling. This role requires strong organizational skills, team management capability, and hands-on experience in handling ERP systems and purchase processes.

Key Responsibilities

Operations & Delivery

• Plan and schedule delivery of materials as per project and client requirements.
• Manage operations executive for daily schedule execution.
• Coordinate with operations executive for timely dispatch of materials.

Procurement & Purchase

• Assist in raising and issuing purchase orders to vendors.
• Coordinate procurement activities to ensure availability of materials on time.
• Negotiate with vendors for best pricing and terms.

Store & Inventory Management

• Supervise physical stock verification and maintain accurate inventory records.
• Oversee store operations and ensure proper material handling and storage.
• Update and reconcile stock data in ERP systems on weekly basis.

Service & Work Scheduling

• Plan and allocate daily service works to field technicians.
• Prepare and coordinate work schedules for operational and service teams.

ERP & Documentation

• Handle purchase invoices and ensure proper documentation and entry in ERP software.
• Maintain purchase records, delivery notes, and service completion reports.

Team & Customer Management

• Manage and support operational and field teams for smooth execution of tasks.
• Handle customer interactions, resolve queries, and manage negotiations when required.

Key Skills & Requirements

• Minimum 2–5years of experience in operations, procurement, or support functions.
• Good knowledge and hands-on experience with ERP or inventory management systems.
• Excellent work coordination skill & effective team management.
• Strong organizational and multitasking skills.
• Excellent communication and negotiation skills.
• Ability to handle team coordination and on-field scheduling.
• Basic knowledge of purchase processes and stock handling.

Qualifications

• Graduation in any discipline (Commerce/Management/Engineering preferred).
• Additional certifications in supply chain or operations management will be an advantage.

Personal Attributes

• Proactive and result-oriented approach.
• Strong leadership and problem-solving ability.

Salary & Benefits

• Salary: Up to ₹20,000 (based on experience and skills).
• Additional benefits as per company policy.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

• Cell phone reimbursement
• Flexible schedule
• Leave encashment
• Paid time off

Work Location: In person