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Assistant Manager – Front Desk

Assistant Manager – Front Desk

Naukri Hospitality Jobs

1 - 5 years

|

2 - 5 Lacs

Posted:9 hours ago| Platform:

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Skills Required

front desk customer service front office hospitality telephone operating back office operations receptionist activities office assistance office administration office coordination data entry operation guest relations data entry

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a skilled Assistant Manager to lead our Front Desk operations, ensuring exceptional customer service and managing daily tasks efficiently.
The ideal candidate will have a strong background in hospitality and excellent communication skills.

Roles and Responsibility

Manage front desk operations, including handling customer inquiries and resolving issues promptly.
Supervise and train front desk staff to provide high-quality customer service.
Coordinate with other departments to ensure seamless operations and resolve issues.
Develop and implement strategies to enhance customer satisfaction and loyalty.
Maintain accurate records and reports of front desk activities.
Ensure compliance with company policies and procedures.

Job Requirements

Proven experience in front desk operations or a related field.
Excellent communication and interpersonal skills.
Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
Strong problem-solving and analytical skills.
Experience in the hospitality industry is preferred.
Ability to lead and motivate a team to achieve exceptional results.

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