Posted:5 hours ago|
Platform:
On-site
Part Time
EXL/AM/1483250
Number Of Positions
1
Band
B1
Band Name
Assistant Manager
Cost Code
D002873
Campus/Non Campus
NON CAMPUS
Employment Type
Permanent
Requisition Type
New
Max CTC
300000.0000 - 600000.0000
Complexity Level
Back Office (Complexity Level 3)
Work Type
-
Group
Enabling
Sub Group
Finance
Organization
Finance
LOB
Finance
SBU
Finance
Country
India
City
Noida
Center
Noida - Centre 59
Skill
ORDER TO CASH
CREDIT CONTROL
Minimum Qualification
B.COM
Certification
No data available
Collections Support
Help in preparing dunning letters and payment reminders.
Record customer interactions and update payment promises in the system.
Escalate disputed or non-responsive accounts for further action.
Dispute Management
Receive and log customer disputes related to invoices or payments.
Coordinate with internal departments (sales, billing, logistics) to resolve disputes.
Track status of open disputes and follow up for resolution.
Reporting & Documentation
Generate reports on outstanding receivables, credit exposure, and collections performance.
Maintain documentation related to credit approvals, collections activities, and dispute resolutions.
Support audit and compliance requirements by providing necessary records.
System & Process Support
Maintain records and update data in ERP systems (e.g., SAP, Oracle).
Support automation and continuous improvement initiatives in the O2C process.
✅ Key Skills Required:
Attention to detail and strong organizational skills.
Good communication skills (written and verbal).
Basic understanding of accounting and credit principles.
Familiarity with ERP systems and Excel.
Customer service orientation and problem-solving mindset.
Workflow Type
EXL Services
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