Assistant Manager-billing

Job Description

Job Introduction: Job Summary Responsible for management and oversight of Order to Cash processes as part of the shared service organization to ensure generation, dispatch and revenue assurance in a timely & accurate manner as per defined process and guidelines Job Responsibilities And Accountabilities Area of Responsibility % time spent Performance Metrics Billing Processing Monitor preparation and dispatch invoices for all branches from AR Module Resolve escalated issues related to differential cases (temporary/ additional services, ad-hoc services, Events/Exhibitions etc.) Review and ensure updation of all differential case invoices in AR Module Participate in investigation to resolve escalated customer issues and correspond with customers (if required) Provide approval for write-off of uncollectible balances as per guidelines 40% Timely preparation of invoices Accuracy of invoice Revenue Assurance Monitor and review timely receipt reconciliation against invoices Review adjustment in the system in case of excess payment, deduction by client etc. resolve any escalated issues Ensure updation of requited documents (TDS certificates etc.) received from client as per process Periodically review client account and highlight disputed cases Liaison as required with legal department in case of defaulter clients and cheque bouncing cases 40% 100% reconciliation of billing vs. cash received MIS and Reporting Periodically review monthly movements in client accounts Review reports for the order to cash process – outstanding report, credit report etc. Facilitate audit process and plan corrective action on any issue highlighted by audit team 20% Timely preparation of information/ reports Job Responsibility: The Ideal Candidate: Show more Show less