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Little Italy
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Assistant IT Manager

Assistant IT Manager

Little Italy

3 - 7 years

0 Lacs

pune maharashtra

Posted:5 days ago| Platform: Shine logo

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Skills Required

hardware troubleshooting software troubleshooting networking windows os windows server os mac systems software installation cctv network infrastructure routers access points switches patch management printers it operations automation vendor management software licensing security pos systems sales data analytics google studio sonicwall firewalls biometric machines network cabling vmware esxi cloud data storage backup solutions data filtering aidriven solutions user account management system updates

Work Mode

On-site

Job Type

Full Time

Job Description

As an Assistant IT Manager in the Hotel/Restaurant industry, your role will be crucial in ensuring the seamless functioning of IT systems across various locations. **Key Responsibilities:** - Diagnosing and resolving hardware, software, and networking issues in the office and outlets promptly. - Troubleshooting and maintaining POS systems, ensuring smooth operations. - Providing sales data analytics and reports using tools like Google Studio. - Supporting and maintaining Windows OS, Windows Server OS, and MAC systems. - Installing and configuring authorized software and managing CCTV access and security configurations. - Installing and configuring network infrastructure components like SonicWall Firewalls, routers, access points, and switches. - Managing biometric machines for employee access control and performing network cabling and patching. - Maintaining and troubleshooting printers and managing VMware ESXi server environments. - Ensuring quality standards for all hardware and regular maintenance. - Maintaining cloud data storage, backup solutions, and data filtering for optimal performance. - Implementing AI-driven solutions for IT operations and automation. - Providing technical support for POS systems and online platform management. - Maintaining IT asset logs, managing vendor relationships, and ensuring software licensing compliance. - Setting up and managing user accounts, providing user support, and ensuring system updates and security. **Qualifications Required:** - Experience in diagnosing and resolving hardware, software, and networking issues. - Proficiency in managing POS systems, Windows OS, Windows Server OS, and MAC systems. - Knowledge of network infrastructure components like SonicWall Firewalls, routers, access points, and switches. - Familiarity with managing biometric machines, CCTV systems, and VMware ESXi server environments. - Ability to provide technical support for IT systems and online platforms. - Strong problem-solving skills and attention to detail. You will also be responsible for preparing IT reports, providing support at company events, and maintaining a high level of customer service. Special requirements include adhering to company protocols, being available for last-minute assignments, and accepting periodic updates to the job description.,

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Assistant IT Manager