ASM

T A Solutions

3 - 4 years

2 - 4 Lacs

bidar sangrur ahmedabad amritsar bathinda moga

Posted:-1 days ago| Platform:

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Skills Required

outbound consultative sales analytical area sales brand awareness business management customer service marketing communication recruitment

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a skilled professional to join our team as an Application Support Manager (ASM) in multiple locations. The ideal candidate will have a strong background in managing teams and providing technical support.

Roles and Responsibility

Manage and lead a team of application support professionals to ensure timely resolution of customer issues.
Provide technical expertise and guidance on complex applications and systems.
Develop and implement process improvements to increase efficiency and reduce costs.
Collaborate with cross-functional teams to resolve customer complaints and enhance overall customer experience.
Analyze and troubleshoot technical issues, identifying root causes and implementing solutions.
Ensure compliance with company policies and procedures, maintaining high standards of quality and service.

Job Requirements

Strong leadership and management skills, with the ability to motivate and guide a team.
Excellent communication and interpersonal skills, enabling effective collaboration with customers and internal stakeholders.
Technical expertise in software applications and systems, with the ability to analyze and troubleshoot complex issues.
Problem-solving and critical thinking skills, with the ability to make sound decisions under pressure.
Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
Strong attention to detail, focusing on delivering high-quality results and meeting deadlines.

Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.

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ASM