ASM

T A Solutions

2 - 10 years

2 - 8 Lacs

mumbai bhopal new delhi hyderabad chennai jaipur

Posted:-1 days ago| Platform:

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Skills Required

procurement biotechnology distribution management microbiology analytical pharma key account management chromatography recruitment new business development

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a skilled professional to fill the role of Application Support Manager (ASM) in multiple locations. The ideal candidate will have a strong background in managing teams and providing technical support.

Roles and Responsibility

Manage and lead a team of application support professionals to ensure timely resolution of customer issues.
Provide technical support and guidance to customers via phone, email, or chat.
Troubleshoot and resolve complex technical problems efficiently.
Collaborate with cross-functional teams to identify and implement process improvements.
Develop and maintain documentation of support processes and procedures.
Analyze customer feedback and suggest changes to improve overall customer satisfaction.

Job Requirements

Strong leadership and management skills with experience in leading teams.
Excellent communication and interpersonal skills to work effectively with customers and internal stakeholders.
Technical expertise in software applications and technologies.
Ability to work in a fast-paced environment and adapt to changing priorities.
Strong problem-solving and analytical skills to troubleshoot complex technical issues.
Experience in managing and mentoring junior team members to enhance their skills and knowledge.

Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.

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ASM