ASM

T A Solutions

5 - 9 years

7 - 8 Lacs

bengaluru

Posted:-1 days ago| Platform:

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Skills Required

industry research sales pharma area sales automotive recruitment

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a skilled Application Support Manager to join our team in Bangalore. The ideal candidate will have a strong background in managing teams and providing technical support.

Roles and Responsibility

Manage and lead a team of application support professionals to ensure timely resolution of customer issues.
Provide technical support and guidance to customers via phone, email, or chat.
Troubleshoot and resolve complex technical problems using various tools and techniques.
Collaborate with cross-functional teams to identify and implement process improvements.
Develop and maintain documentation of processes and procedures.
Analyze customer feedback and provide recommendations for improving the overall customer experience.

Job Requirements

Strong leadership and management skills with the ability to motivate and guide a team.
Excellent communication and interpersonal skills to effectively work with customers and internal stakeholders.
Technical expertise in software applications and technologies.
Ability to analyze complex problems and develop creative solutions.
Strong problem-solving skills with attention to detail.
Experience in managing and prioritizing multiple tasks and projects simultaneously.

Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.

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ASM