ASM

T A Solutions

2 - 10 years

5 - 6 Lacs

gurugram

Posted:-1 days ago| Platform:

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Skills Required

market analysis sales after sales service new market development market research channel management market penetration forecasting monitoring recruitment

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a skilled professional to fill the role of Application Support Manager (ASM) in Gurugram. The ideal candidate will have a strong background in managing teams and providing technical support.

Roles and Responsibility

Manage and lead a team of application support professionals to ensure timely resolution of customer issues.
Provide technical support and guidance to customers via phone, email, or chat.
Analyze and troubleshoot complex technical problems and develop solutions.
Collaborate with cross-functional teams to resolve customer complaints and improve overall customer satisfaction.
Develop and implement process improvements to increase efficiency and reduce costs.
Ensure compliance with company policies and procedures.

Job Requirements

Minimum 5 years of experience in a similar role, preferably in IT services.
Strong leadership and management skills, with the ability to motivate and guide a team.
Excellent communication and problem-solving skills, with the ability to work under pressure.
Ability to analyze complex technical problems and develop creative solutions.
Strong understanding of software applications and technologies, including [insert specific technologies].
Experience working in a fast-paced environment, prioritizing multiple tasks and meeting deadlines.

Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.

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