ASEC Engineers - Technical Business Analyst

Key Responsibilities

Requirements Gathering & Analysis :

• Collaborate with project managers, architects, and stakeholders to gather and analyze business and technical requirements.
• Conduct interviews, workshops, and document reviews to understand infrastructure needs and project goals.
• Translate business requirements into functional and technical specifications.
  

Documentation & Visualization

• Network diagrams.
• System architecture diagrams.
• Data flow diagrams.
• Process and workflow documentation.
• Develop standard operating procedures (SOPs), runbooks, and knowledge base articles.
• Ensure documentation is version-controlled, accessible, and aligned with organizational Support :
• Support infrastructure and cloud-related projects by providing clear documentation and analysis.
• Assist in defining project scope, objectives, and deliverables from a technical documentation perspective.
• Participate in project meetings and provide updates on documentation progress and gaps.
  

Collaboration & Communication

• Act as a liaison between technical teams and business stakeholders.
• Facilitate communication across cross-functional teams to ensure alignment on infrastructure changes and documentation needs.
• Present findings and documentation to technical and non-technical audiences.
  

Quality Assurance & Compliance

• Ensure documentation meets internal quality standards and compliance requirements.
• Support audits and risk assessments by providing accurate and up-to-date documentation.
• Identify opportunities for process improvement and :
  

Required

• Bachelors degree in information technology, computer science, or a related field.
• 5+ years of experience as a technical business analyst, systems analyst, or infrastructure
  

• Strong understanding of IT infrastructure components (servers, storage, networking, cloud,
  

• Proficiency with diagramming and documentation tools (e.g., Microsoft Visio, Lucidchart,
  

• Excellent written and verbal communication skills.
• Strong analytical and problem-solving abilities.
  

Preferred

• Experience with cloud platforms (Azure, AWS, GCP).
• Familiarity with ITIL, COBIT, or other IT governance frameworks.
• Experience working in Agile or hybrid project environments.
• Knowledge of enterprise architecture frameworks (e.g., TOGAF).
  

Key Competencies

• Attention to detail.
• Technical curiosity.
• Stakeholder management.
• Process orientation.
• Adaptability and initiative.
  

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