As400 Administrator

FIS

1 - 3 years

4 - 8 Lacs

pune

Posted:2 weeks ago| Platform:

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Skills Required

customer service as400 iseries robot remedy dbms control-m sql system administration omnibus devops linux rpgle brms tivoli netcool impact as400 admin ptf rpg mimix servicenow zenoss netcool omnibus unix netcool hmc

Work Mode

Work from Office

Job Type

Full Time

Job Description

24/7-Rotational shift

About the team

Provide level 1 and level 1.5 support for client facing AS400 Systems. Iseries LPARS.

What you will be doing

Performs monitoring and operational management functions for associated hardware and software within 24x7 processing environment.
Recognizes abnormal processing conditions and makes appropriate response decisions.
Follows escalation procedures when appropriate to resolve errors in a timely manner.
Makes use of available documentation to resolve errors, identifies and implements documentation gaps with the help of leads.
Works closely with leads in bringing process stabilization and enhancement by working on alert reduction and knowledge articles augmentation.
Recognizes and implements/automates process enhancements.
Monitors and responds accordingly to an array of system and application generated messages.

What you bring :

Demonstrated knowledge AS400/iSeries operations experience.
Working knowledge on AS400/iSeries and familiarity with commands.
Working knowledge on event monitoring tools such as Omnibus, Zenoss.
Knowledge of ITSM tools such as SNOW and Remedy.
Knowledge of Mimix and Robot network.
Excellent customer service skills that build high levels of customer satisfaction for internal and external customers.

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