21 As400 Admin Jobs

AS/400 (iSeries/IBM i) Sr. System Administrator (L2 Skill and Experience (Essential) Engineering Degree with 4-6 years of experience in IT AS/400 System Administration support in a high demand-based, service-oriented environment. Sound hands on experience in working on AS/400 environments as a System Administrator with experience in LPAR administrator, System Capacity & Performance tuning, OS & other third-party Software installation, upgrade, and maintenance. Experience working in international business environments with complex AS/400 environments either on-site or in the cloud Experience in architecting Hardware system & OS upgrades is key. Hands on experience in Monitoring Tool: Icinga; HA: PowerHA and BRMS software. Familiarity with third party monitoring software will be an added advantage. Knowledge of performing Performance Tuning of the AS/400 environment. Experience in installation, configuration and maintenance of AS/400 hardware, software, networked related devices and AS/400 client-access software, journaling, HMC management etc. Should possess the knowledge and ability to do fail-over testing from Production to DR system in a HA software replication environment. Advanced knowledge of setting up, managing, and administering HA replication software such as MIMIX, iTera, etc. Sound experience in Backup/Recovery using BRMS. Average CL scripting skills is a requirement. Should be an expert with hands-on knowledge and experience on various IBM Power System models. Ability to independently plan and lead an AS/400 migration and implementation project team is critical. Public cloud (especially Azure/AWS/GCP/IBM) knowledge would be an added advantage. Good and effective written and oral communication Good understanding of ITIL modules like Incident, Asset, Problem and Change Management. Key criteria for evaluation required for Senior/Functional hires Mandatory Skills: AS400 Admin.: Experience: 5-8 Years.

AS/400 (iSeries/IBM i) Sr. System Administrator (L2 The AS/400 System Administrator responsible for delivery of AS/400 (IBM i) IT Infrastructure elements both on premise and on cloud hosted environments. Migration and implementation expertise of On-premises would be a key advantage and differentiator. Responsibilities include : Understand the clients overall IT architecture and AS/400 environment. Working in Account Delivery, he would be a part of the Technical Transition of IBMi specific from the incumbent SME. Candidate should be capable of solving complex technical problems, communicating technical concepts to clients and peers with mixed levels of technical abilities, and making sound technical and architectural decisions independently. Where required, he would work with the Team Lead to design and implementation of migrations be it newer hardware on premise hosting or to the public cloud. Besides supporting BAU/Day to day operations, candidate will be responsible and accountable for handling and resolving P1/P2 incidents till closure & RCA thereafter. Provide Technical Support for Business System Architecture Planning & Design Owning and managing system security at IBMi level. Debug minor OS, DB2 and other ISV product problems and apply fixes if necessary. Work with IBM/ISVs for technical support if necessary. IBM and other ISV software installation and maintenance Manage and secure network connectivity and communications related to the IBMi platform. Establish and adhere to IT industry best practices and standards for clients Power Systems for IBMi (AS/400). Consult with end users, leadership, vendors, and technicians to assess IBMi system requirements. Should be capable of working with a team in carrying out core activities such as system build and implementations, migrations, OS upgrades, DR exercises and handling P1 incidents. The role requires provision of out of hours support for the implementation of hardware/software changes and support for other projects requiring IBMi infrastructure expertise as well as being part of an on-call rota. Should be ready and available to work on various time zones depending on client needs. Skill and Experience (Essential) Engineering Degree with 4-6 years of experience in IT AS/400 System Administration support in a high demand-based, service-oriented environment. Sound hands on experience in working on AS/400 environments as a System Administrator with experience in LPAR administrator, System Capacity & Performance tuning, OS & other third-party Software installation, upgrade, and maintenance. Experience working in international business environments with complex AS/400 environments either on-site or in the cloud Experience in architecting Hardware system & OS upgrades is key. Hands on experience in Monitoring Tool: Icinga; HA: PowerHA and BRMS software. Familiarity with third party monitoring software will be an added advantage. Knowledge of performing Performance Tuning of the AS/400 environment. Experience in installation, configuration and maintenance of AS/400 hardware, software, networked related devices and AS/400 client-access software, journaling, HMC management etc. Should possess the knowledge and ability to do fail-over testing from Production to DR system in a HA software replication environment. Advanced knowledge of setting up, managing, and administering HA replication software such as MIMIX, iTera, etc. Sound experience in Backup/Recovery using BRMS. Average CL scripting skills is a requirement. Should be an expert with hands-on knowledge and experience on various IBM Power System models. Ability to independently plan and lead an AS/400 migration and implementation project team is critical. Public cloud (especially Azure/AWS/GCP/IBM) knowledge would be an added advantage. Good and effective written and oral communication Good understanding of ITIL modules like Incident, Asset, Problem and Change Management. Key criteria for evaluation required for Senior/Functional hires List top 4 qualities for evaluation in order of importance Rank Criteria for Evaluation Experience in handling end to end OS upgrades or AS/400 migrations to new on-premises hardware or to public cloud Strong AS/400 System Administration and troubleshooting skills (with 4 -6 years of relevant experience) Good client facing and presentation skills; oral and written communication either in face-to-face meetings or over Microsoft Teams Strong planning and process documentation skills Mandatory Skills: AS400 Admin. Experience: 3-5 Years.

Job Description: This position reports to the Director of Enterprise Application Support and is responsible for all systems and applications running on an AS400. The job will entail System Monitoring, OS Maintenance, Help Desk, End User Support, custom development of enhancements and break/fix patches, as well as administration of a Mapics ERP system. Responsibilities: Performing routine system checks, updates, patching, and maintenance to ensure system and application stability. Diagnosing and resolving system errors and malfunctions. Provide technical support to end users regarding AS400 applications and functionalities. Performing and monitoring system backups and disaster recovery procedures. Maintain user account base, permissions, and source code revision control to comply with SOX regulations. Support for the Printers and Bar code scanning devices. MacPac ERP system maintenance and help desk support. Troubleshoot and debug SQL and RPG programs. Support of end-user SQL queries and connections. Maintain 3rd party integrations and connections with both internal and external sources. Support and maintain all applications installed on the server. Other projects and tasks as assigned by Rev I.T. Leadership. Required Skills: Expertise in IBM iSeries (AS/400) operating system and its command line interface. Understanding of AS400 system architecture, hardware, and network components. Knowledge of system management tools like iNavigator, iSeries Access, and system utilities. Strong understanding of database management systems (DB2) used on AS400 platforms. Experience with scripting languages (CL, RPG) for automation and job scheduling. Experience with Structured Query Language (SQL). Strong analytical and problem-solving abilities. Excellent communication and collaboration skills to work with end users and other IT teams. Basic knowledge of a manufacturing environment (Sales Orders, BOMs, Job Orders, Purchasing, MRP, Inventory Management, and Financials). Physical Demands: Must be able to communicate telephonically and electronically with team members and customers. Must be able to hear/understand/speak with team members at all levels within a diverse workforce. Must be able to walk/climb to a variety of primary work locations, including the ability to travel by air/auto to remote sites. Must be able to work in front of a personal computer for long periods of time. Must be able to lift documents/work materials up to 50 pounds in weight. Work Environment/Conditions: Most of the work is conducted in an office set up connecting on network assist business users.

Project Role : Web Developer Project Role Description : Design, build and test web-based applications for various site components and edit site content. Document technical designs and specifications. Research and incorporate updated content for websites. Must have skills : IBM iSeries Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are seeking a seasoned iSeries Administrator with deep expertise in managing IBM iSeries infrastructure, high availability systems, and disaster recovery readiness. The ideal candidate will be highly independent, proactive in identifying system improvements, and experienced in supporting complex enterprise environments. This is a hands-on technical role with potential for growth into an SME position. Roles & Responsibilities:Independently manage and administer IBM iSeries environments ensuring uptime, security, and performance.Perform OS upgrades and patch management across production and non-production environments.Participate in Disaster Recovery (DR) planning and lead system builds for DR tests.Configure and support MIMIX replication for high availability and data recovery.Administer user profiles, manage job queues, and perform system backups/restorations.Monitor and tune system performance, analyse logs, and ensure capacity planning.Troubleshoot infrastructure and application issues related to iSeries.Work closely with development, application support, and operations teams.Document configuration, SOPs, and contribute to automation initiatives.Maintain compliance with audit and IT security standards.Actively participate in team discussions, knowledge sharing, and technical reviews.Mentor junior admins and contribute to building team capability. Professional & Technical Skills: Strong proficiency in IBM iSeries (AS/400) systems administrationHands-on experience with MIMIX for replication and high availabilityKnowledge of OS upgrades, IPL, PTF management, and system recoveryExperience in DR drills, capacity planning, and performance optimization Additional Information:This is a full-time role based in Pune, with flexibility based on organizational policy.Strong communication, problem-solving, and documentation skills are required.Must be ready to 24*7 support.The candidate should have minimum 4-5 years of experience in IBM iSeries.A 15 years full time education is required. Qualification 15 years full time education

Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Mandatory Skills: AS400 Admin Experience: 5-8 Years

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: AS400 Admin. Experience: 3-5 Years.

Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Mandatory Skills: AS400 Admin. Experience: 8-10 Years.

Nalashaa Solutions India Pvt Ltd is looking for AS400 Administrator to join our dynamic team and embark on a rewarding career journeyOffice Management:Oversee general office operations, including maintenance of office supplies, equipment, and facilities.Manage incoming and outgoing correspondence, including mail, email, and phone calls.Coordinate meetings, appointments, and travel arrangements for staff members as needed.Administrative Support:Provide administrative support to management and staff, including scheduling meetings, preparing documents, and organizing files.Assist with the preparation of reports, presentations, and other materials for internal and external stakeholders.Maintain accurate records and databases, ensuring data integrity and confidentiality.Communication and Coordination:Serve as a point of contact for internal and external stakeholders, including clients, vendors, and partners.Facilitate communication between departments and team members, ensuring timely and effective information flow.Coordinate logistics for company events, meetings, and conferences.Documentation and Compliance:Assist with the development and implementation of company policies, procedures, and guidelines.Maintain compliance with regulatory requirements and industry standards.Ensure proper documentation and record-keeping practices are followed.Project Support:Provide support to project teams by assisting with project coordination, documentation, and tracking of tasks and deadlines.Collaborate with team members to ensure project deliverables are met on time and within budget.

Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter Mandatory Skills: AS400 Admin. Experience5-8 Years.

Location: Chennai Only Experience: 5 to 9 years Shift : Rotational (24/7) We are seeking an experienced Infra. Technology Specialist with 5 to 9 years of experience in AS400 systems and related technologies. The ideal candidate will have expertise i series admin and IBM flash storage admin. Responsibilities Should have 6 years of experience administering Power Systems environments running IBM iAS400 Server Build LPAR creation server configuration HMC management Knowledge on EMC Data Domain and IBM Flash Storage Disaster Recovery Handling periodic DR using backup tape and HA tools Network Network configuration within iSeries. Migration Data Backup Restore using native and BRMS. Operating System OS PTF patch Installation version upgrade and maintenance. System and related software upgrade activities on periodic interval. Security Security Management using System supplied tools and System Auditing. Backup Restoration Planning Designing implementing managing the BackupRestoration process using native BRMS Robot tool and handling tape management. Capacity Planning Capacity reporting planning Performance tuning analysis which helps timely upgrades enhancements in order to meet the growing demands. User profile management Creation Deletion Modification handling authorities and groups for new user profiles according to job responsibilities . Certifications Required : IBM Certified System Administrator - IBM i Certified AS400 Professional

Job Description: Installing, configuring, and upgrading AS/400 operating systems and applications. Managing system resources like CPU, memory, and disk space. Creating and maintaining regular system backups. Implementing security measures to protect sensitive data on the AS/400 , OS security patching. Monitoring system performance and identifying potential issues. Implementing disaster recovery procedures to restore data in case of system failure. Creating and managing user accounts and access levels. Diagnosing and resolving technical issues related to AS/400 systems.

JD for iSeries Administrator /As400 : Location : Hyderabad & Pune only preferrable Should have 6+ years of experience administering Power Systems environments running IBM i(AS400) • Should have strong knowledge on iSeries/IBMi hardware upgrade (for example POWER7 to POWER8 or 9) and operating system upgrade (for example, IBM i 5.4 or 6.1 to 7.1, 7.2, 7.3 &7.4)) • Server Build - LPAR creation, server configuration, HMC management. • Knowledge on EMC Data Domain and IBM Flash Storage Disaster Recovery - Handling periodic DR using backup tape and HA tools. • Network - Network configuration within iSeries. • Migration - Data Backup & Restore (using native and BRMS) • Operating System - OS & PTF (patch) Installation, version upgrade and maintenance. • System and related software upgrade activities on periodic interval. • Security - Security Management using System supplied tools and System Auditing. • Backup/Restoration - Planning, Designing, implementing, managing the Backup/Restoration process using native, BRMS, Robot tool and handling tape management. • Capacity Planning - Capacity reporting & planning, Performance tuning & analysis which helps timely upgrades, enhancements in order to meet the growing demands. • User profile management: Creation, Deletion, Modification, handling authorities and groups for new user profiles according to job responsibilities. • Writers - Standard Printing and Spool manipulation, Local & Remote writers. • Scheduling - Standard Job Scheduler, • Strong knowledge on iCluster replication tool and Robot products • Monitoring - Work management, Batch jobs, Backups, server performance. • Journaling - Implementation of journals as per business requirement and managing audit journals.

Job Description: Installing, configuring, and upgrading AS/400 operating systems and applications. Managing system resources like CPU, memory, and disk space. Creating and maintaining regular system backups. Implementing security measures to protect sensitive data on the AS/400 , OS security patching. Monitoring system performance and identifying potential issues. Implementing disaster recovery procedures to restore data in case of system failure. Creating and managing user accounts and access levels. Diagnosing and resolving technical issues related to AS/400 systems.

Define and develop high-level infrastructure and platform architectures, including cloud (AWS, Azure, GCP), on-premise data centers, and hybrid models. Lead end-to-end infrastructure solution design across compute, storage, network, and virtualization layers. Collaborate with application architects, security teams, and operations to deliver integrated infrastructure solutions. Define best practices, standards, and governance for infrastructure and platform design and implementation. Evaluate and recommend new tools, platforms, technologies, and frameworks. Oversee platform modernization and migration initiatives (cloud, containerization, serverless architecture). Provide expert guidance on scalability, performance, disaster recovery, and business continuity planning. Create and maintain architectural documentation (HLDs, LLDs, deployment diagrams, etc.). Mentor L1/L2 architects and engineers on infrastructure and platform design principles. Act as a technical advisor during incident response and root cause analysis for major infrastructure issues. Ensure compliance with industry regulations, data privacy, and cybersecurity frameworks. Mandatory Skills: AS400 Admin. Experience: 10 YEARS.

About The Role Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution ? Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support ? 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet ? Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter ? Mandatory Skills: AS400 Admin. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter Mandatory Skills: AS400 Admin.Experience8-10 Years.

Role & responsibilities • Deep understanding of DB2/400 and SQL. • Experience with system administration on AS/400. • Knowledge of system integration and legacy application migration .

Role & responsibilities Should have advance level knowledge on AS/400,iSeries System Administration and related issues resolutions. Good Knowledge on BRMS, HMC, LPAR, Tape Library, Automation Tools, Various Audit model, System security. Experience with HA/replication Tools HA Suite, DATAMIRROR and IBM CDC. Experience with IBM AS/400 Hardware Power5,Power8 platforms, AS400 / iSeries / System i5 Operating Systems (versions 5.X,7.X) Experience with AS400 DB2 database administration,AS400 CL and SQL is a big plus. Experienced on system performance and capacity planning. Experienced at Implementation and troubleshooting OS install, migrations and upgrades. Conversant with external storage-IBM Storage Systems. Experience with Disaster Recovery planning, Execution and methodologies. Experience with user connectivity issues and Managing 3rd party applications interface. https://career.infosys.com/jobdesc?jobReferenceCode=INFSYS-EXTERNAL-211548 Preferred candidate profile

Minimum of 8 years of experience in IT industry. Working knowledge on iSeries/AS400 setup and configuration. Demonstrable skills in OS level encryption, disk configuration and management. Proven experience in IBM I, OS - V7R1, V7R2, V7R3, V7R4, V7R5 and hardware Power 7, 7+, 8, 9, 10 systems. Experience in Backup and Recovery Media Services (BRMS). Troubleshooting of system operator messages and problem log for SRC code. Able to handle DR activities /Patch Upgradation Activities. Identify actions required to handle error messages and system reference code. Handling hardware related issues (Tape Library, Hardware management console, disk. failures etc.) backup issues. Able to handle IPL and HMC Activities (CPU, Memory, and other resource management. Knowledge of MIMIX / Quick EDD management. Knowledge on Robot. Knowledge of Storage and VTL devices. Knowledge on HMC/VIOS. Experience in OS upgrade and hardware migration. Experience on IBM i on Cloud. Able to recover the system during the disaster situation using system backups. Capacity management and Performance tuning. Firmware upgrades on power systems, HMC and VIOS. SSL Certificate configuration and management. Participate in technical discussions to improve the system. Incident (Ticket Creation, Escalation, Resolution) and Change Management Experience CL400 programming knowledge is an added advantage.

About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Mandatory Skills: AS400 Admin. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

AS 400 Admin