Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Cloud Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their Cloud infrastructure remain operational through proactively monitoring, identifying, investigating, and resolving cloud-based incidents, service requests and alerts. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity to ensure the smooth operation and optimization of clients' cloud infrastructure and services. The Cloud Managed Services Engineer (L2) may also contribute to / support on project work as and when required. What you'll be doing Role & responsibilities As the IBM i System Administrator, you will be responsible for the daily operations of our systems our IBM i systems (AS400). The goal of this position is to; maintain maximum availability of our IBM i server environment. Skills Excellent understanding & skills on IBMi System architecture Strong knowledge in iSeries/AS400 administration, including OS and security administration and resolve any cross functional issues. Experience in AS400 Security Management, Communications, Operating System Upgrades and PTF deployment, Independent Auxiliary Storage Pools (iASP's), and Storage Based Replication. Has performed at least one major operating system upgrade Has performed at least one full system restore (site-down / crash). Experience in using journaling, especially remote journaling. Experience in high availability software (Mimix , iTera ). Experience in managing backup using BRMS & Tape library and tape rotations. Experience in Restore operations and Save operations. Knowledge in Performance tuning & Capacity planning Workplace type : On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
