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9.0 - 12.0 years

2 - 6 Lacs

Mumbai

Work from Office

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Experience with AS400 iSeries administration. Proactive process improvement; AS400 administration like monitoring and perform system health checks. Experience in high availability tool like MIMIX; QUICK EDD; iCluster; OMS/ODS4. Experience on BRMS backup and network Tape based DR tests via BRMS method and Native method PTF management; vulnerability fix Perform initial validation and verification of any incident problem such as assessment and confirmation of the severity invoke standard escalation processes for high severity problems maintaining accurate problem records as per defined process Troubleshooting Hardware Software problems Incident change and problem management with understanding of defined agreed SLAs. Experience in AS400 Security Management; Communications; DB2 400; Query; OS upgrades on different version of AS400 Independent Auxiliary Storage Pools (iASPs) and Storage based replication; Knowledge on handling HMC; VIOS Knowledge on IBM native job scheduler and AJS (Advance Job scheduler); Robot12. Full system restoration; VTL; Tape; familiar with DRP Primary Skills AS400 Mimix Robot

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6 - 8 years

7 - 10 Lacs

Bengaluru, Mumbai (All Areas)

Hybrid

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Minimum of 8 years of experience in IT industry. Working knowledge on iSeries/AS400 setup and configuration. Demonstrable skills in OS level encryption, disk configuration and management. Proven experience in IBM I, OS - V7R1, V7R2, V7R3, V7R4, V7R5 and hardware Power 7, 7+, 8, 9, 10 systems. Experience in Backup and Recovery Media Services (BRMS). Troubleshooting of system operator messages and problem log for SRC code. Able to handle DR activities /Patch Upgradation Activities. Identify actions required to handle error messages and system reference code. Handling hardware related issues (Tape Library, Hardware management console, disk. failures etc.) backup issues. Able to handle IPL and HMC Activities (CPU, Memory, and other resource management. Knowledge of MIMIX / Quick EDD management. Knowledge on Robot. Knowledge of Storage and VTL devices. Knowledge on HMC/VIOS. Experience in OS upgrade and hardware migration. Experience on IBM i on Cloud. Able to recover the system during the disaster situation using system backups. Capacity management and Performance tuning. Firmware upgrades on power systems, HMC and VIOS. SSL Certificate configuration and management. Participate in technical discussions to improve the system. Incident (Ticket Creation, Escalation, Resolution) and Change Management Experience CL400 programming knowledge is an added advantage.

Posted 4 weeks ago

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3 - 5 years

4 - 8 Lacs

Bengaluru

Work from Office

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About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Mandatory Skills: AS400 Admin. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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3 - 8 years

5 - 10 Lacs

Bengaluru

Work from Office

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Project Role :Infra Tech Support Practitioner Project Role Description :Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills :IBM AS /400 Administration Good to have skills :NA Minimum 3 year(s) of experience is required Educational Qualification :Graduate SummaryAct as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Roles & Responsibilities: Liaising with the customer technical representatives. Implement the changes as applicable, test the changes and handover to customer. Troubleshoot issues with OS/Backup. Provide ongoing technical support and maintenance of production and development systems and software products, both remote and onsite. Troubleshoot and resolve hardware/software issues at L1 and L2/ basic and intermediate level. Implement technology at the operating system-level across all server and network areas. Provide hardware/software support and implement technology for particular software solutions/vendors/brands. Professional & Technical Skills: Must Have Skills:Experience in IBM AS/400 Administration. Good To Have Skills:Should have sound knowledge on OS/400 administration. Tools hands on like Service Now, MIMIX, DBMOTO, MPLUS, BRMS etc. Certification on AS/400 admin side. ) Must have 4+ years of AS/400 system Operations/Administrator experience. Server daily health check activitiesUser profile and Security management. -Job management, job life cycle, OUTQ management etcBackups and other jobs for problem determination and resolution. Patch management. -IBM supported network architecture and configurations - TCP/IP, SNI, SNA etc. -hands-on experience working on HMC/LPAR Management. - Restoration and BRMS, Tape management. Knowledge on replication software. Independently work with vendors on HW/SW issue. Analyze disk space utilization and recommend corrective action. Participate in Root Cause Analysis RCA. Participate in Disaster recovery process. Good knowledge on ITIL concepts (Incident, problem & change management skills) Good verbal and written communication skill to connect with customer at varying levels of the organization. Ability to operate independently and make decisions with little direct supervision. Additional Information: The candidate should have a minimum of 3 years of experience in IBM AS/400 Administration. Flexible to work in 24/7 environments Any Graduate is eligible Qualifications Graduate

Posted 2 months ago

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3 - 8 years

5 - 10 Lacs

Noida

Work from Office

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Project Role : Cloud Operations Administrator Project Role Description : Work with the Service Delivery Manager to perform capacity management, billing/show back operations, and cost optimization activities across multiple cloud environments. Must have skills : IBM AS /400 Administration Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : Graduate Summary :As an IBM AS/400 Administrator, you will be responsible for managing and maintaining the AS/400 infrastructure. Your typical day will involve performing system administration tasks, monitoring system performance, and troubleshooting issues to ensure system availability and reliability.Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Roles & Responsibilities: Liaising with the customer technical representatives. Implement the changes as applicable, test the changes and handover to customer. Troubleshoot issues with OS/Backup. Manage and maintain the IBM AS/400 infrastructure, including system administration tasks such as user management, system backups, and security management. Monitor system performance and troubleshoot issues to ensure system availability and reliability. Collaborate with cross-functional teams to ensure the smooth operation of the AS/400 infrastructure. Develop and implement system policies and procedures to ensure system security and compliance with industry standards. Stay updated with the latest advancements in IBM AS/400 administration and integrate innovative approaches for sustained competitive advantage. Professional & Technical Skills: Must have Skills:IBM AS /400 Administration Good to Have Skills:Should have sound knowledge on OS/400 administration, Tools hands on like Service Now, MIMIX, DBMOTO, MPLUS, BRMS etc., Certification on AS/400 admin side. Must have 3+ years of AS/400 system Operations/Administrator experience. Server daily health check activities. User profile and Security management. Job management, job life cycle, OUTQ management etc. Backups and other jobs for problem determination and resolution. Patch management. IBM supported network architecture and configurations - TCP/IP, SNI, SNA etc. hands-on experience working on HMC/LPAR Management. Restoration and BRMS, Tape management. Knowledge on replication software. Independently work with vendors on HW/SW issue. Analyze disk space utilization and recommend corrective action. Participate in Root Cause Analysis RCA. Participate in Disaster recovery process. Good knowledge on ITIL concepts (Incident, problem & change management skills) Good verbal and written communication skill to connect with customer at varying levels of the organization. Additional Information: Educational Qualification:Any Graduation Ability to operate independently and make decisions with little direct supervision. Flexible to work in 247 environments Qualification Graduate

Posted 3 months ago

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4 - 9 years

6 - 11 Lacs

Noida

Work from Office

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About The Role : Monitoring and operations of AS/400 computer systems, including checking system status, system logs and hardware problems. Manage jobs in job queue, subsystem, and output queue. JOBQ, OUT queue management, Hold and Release job, Remote writer Configuration. Daily, Weekly and Monthly backup monitoring. Taking care of Full System Save from the BRMS console mode. Good knowledge of IBM native backup and native scheduler. Checking backup logs using BRMS. Working knowledge on ATL. Work with the IBM team in case any issues are reported in systems and follow up resolution. User access Management. Primary skills AS400 BRMS PTF OS upgrade Secondary skills Mimix

Posted 3 months ago

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3 - 8 years

5 - 10 Lacs

Bengaluru

Work from Office

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Project Role :Infra Tech Support Practitioner Project Role Description :Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills :IBM AS /400 Administration Good to have skills :NA Minimum 3 year(s) of experience is required Educational Qualification :Graduate SummaryAct as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Roles & Responsibilities: Liaising with the customer technical representatives. Implement the changes as applicable, test the changes and handover to customer. Troubleshoot issues with OS/Backup. Provide ongoing technical support and maintenance of production and development systems and software products, both remote and onsite. Troubleshoot and resolve hardware/software issues at L1 and L2/ basic and intermediate level. Implement technology at the operating system-level across all server and network areas. Provide hardware/software support and implement technology for particular software solutions/vendors/brands. Professional & Technical Skills: Must Have Skills:Experience in IBM AS/400 Administration. Good To Have Skills:Should have sound knowledge on OS/400 administration. Tools hands on like Service Now, MIMIX, DBMOTO, MPLUS, BRMS etc. Certification on AS/400 admin side. ) Must have 4+ years of AS/400 system Operations/Administrator experience. Server daily health check activitiesUser profile and Security management. -Job management, job life cycle, OUTQ management etcBackups and other jobs for problem determination and resolution. Patch management. -IBM supported network architecture and configurations - TCP/IP, SNI, SNA etc. -hands-on experience working on HMC/LPAR Management. - Restoration and BRMS, Tape management. Knowledge on replication software. Independently work with vendors on HW/SW issue. Analyze disk space utilization and recommend corrective action. Participate in Root Cause Analysis RCA. Participate in Disaster recovery process. Good knowledge on ITIL concepts (Incident, problem & change management skills) Good verbal and written communication skill to connect with customer at varying levels of the organization. Ability to operate independently and make decisions with little direct supervision. Additional Information: The candidate should have a minimum of 3 years of experience in IBM AS/400 Administration. Flexible to work in 24/7 environments Any Graduate is eligible Qualifications Graduate

Posted 3 months ago

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