8 Mimix Jobs

24/7-Rotational shift About the team Provide level 1 and level 1.5 support for client facing AS400 Systems. Iseries LPARS. What you will be doing Performs monitoring and operational management functions for associated hardware and software within 24x7 processing environment. Recognizes abnormal processing conditions and makes appropriate response decisions. Follows escalation procedures when appropriate to resolve errors in a timely manner. Makes use of available documentation to resolve errors, identifies and implements documentation gaps with the help of leads. Works closely with leads in bringing process stabilization and enhancement by working on alert reduction and knowledge articles au...

Responsibilities Ability to develop value-creating strategies and models that enable clients to innovate, drive growth and increase their business profitability Good knowledge on software configuration management systemsAwareness of latest technologies and Industry trends Logical thinking and problem solving skills along with an ability to collaborateUnderstanding of the financial processes for various types of projects and the various pricing models availableAbility to assess the current processes, identify improvement areas and suggest the technology solutions One or two industry domain knowledge Client Interfacing skillsProject and Team management Technical and Professional Requirements: ...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : IBM AS /400 Administration Good to have skills : Cloud Infrastructure Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as a vital link between clients and the systems or ap...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Experience with AS400 iSeries administration. Proactive process improvement; AS400 administration like monitoring and perform system health checks. Experience in high availability tool like MIMIX; QUICK EDD; iCluster; OMS/ODS4. Experience on BRMS backup and network Tape based DR tests via BRMS method and Native method PTF management; vulnerability fix Perform initial validation and verification of any incident problem such as assessment and confirmation of the severity invoke standard escalation processes for high severity problems maintaining accurate problem records as per defined process Troubleshooting Hardware Software problems Incident change and problem management with understanding o...

Minimum of 8 years of experience in IT industry. Working knowledge on iSeries/AS400 setup and configuration. Demonstrable skills in OS level encryption, disk configuration and management. Proven experience in IBM I, OS - V7R1, V7R2, V7R3, V7R4, V7R5 and hardware Power 7, 7+, 8, 9, 10 systems. Experience in Backup and Recovery Media Services (BRMS). Troubleshooting of system operator messages and problem log for SRC code. Able to handle DR activities /Patch Upgradation Activities. Identify actions required to handle error messages and system reference code. Handling hardware related issues (Tape Library, Hardware management console, disk. failures etc.) backup issues. Able to handle IPL and H...

About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform roo...

Required Technical and Professional Expertise 12 to 17 Years of Experience in IBM i (AS/400, iSeries) Administration iSeries H/W and S/W config, install, migration and maintenance Experience with BRMS (Backup, Recovery and Media Services) or other backup tools OS/400 Security Management Problem and Change Management process and tool knowledge. Performance and Capacity Management (PM400 and Perf Navigator). iSeries Job Schedulers - Robot, IBM Advanced Job Scheduler (IJS) and the Native Job Scheduler (WRKJOBSCDE). Power system, VIOS and HMC management Expertise knowledge in High Availability PCI and SOX Compliance knowledge IBM supported network architecture and configurations - TCP/IP, SNI, S...