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1.0 - 3.0 years

1 - 5 Lacs

gurugram

Work from Office

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : IBM AS /400 Administration Good to have skills : Cloud Infrastructure Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as a vital link between clients and the systems or ap...

Posted 1 week ago

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1.0 - 3.0 years

4 - 7 Lacs

mumbai

Work from Office

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

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9.0 - 12.0 years

2 - 6 Lacs

Mumbai

Work from Office

Experience with AS400 iSeries administration. Proactive process improvement; AS400 administration like monitoring and perform system health checks. Experience in high availability tool like MIMIX; QUICK EDD; iCluster; OMS/ODS4. Experience on BRMS backup and network Tape based DR tests via BRMS method and Native method PTF management; vulnerability fix Perform initial validation and verification of any incident problem such as assessment and confirmation of the severity invoke standard escalation processes for high severity problems maintaining accurate problem records as per defined process Troubleshooting Hardware Software problems Incident change and problem management with understanding o...

Posted 3 months ago

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6 - 8 years

7 - 10 Lacs

Bengaluru, Mumbai (All Areas)

Hybrid

Minimum of 8 years of experience in IT industry. Working knowledge on iSeries/AS400 setup and configuration. Demonstrable skills in OS level encryption, disk configuration and management. Proven experience in IBM I, OS - V7R1, V7R2, V7R3, V7R4, V7R5 and hardware Power 7, 7+, 8, 9, 10 systems. Experience in Backup and Recovery Media Services (BRMS). Troubleshooting of system operator messages and problem log for SRC code. Able to handle DR activities /Patch Upgradation Activities. Identify actions required to handle error messages and system reference code. Handling hardware related issues (Tape Library, Hardware management console, disk. failures etc.) backup issues. Able to handle IPL and H...

Posted 4 months ago

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3 - 5 years

4 - 8 Lacs

Bengaluru

Work from Office

About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform roo...

Posted 4 months ago

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11.0 - 17.0 years

18 - 25 Lacs

hyderabad, bengaluru

Hybrid

Required Technical and Professional Expertise 12 to 17 Years of Experience in IBM i (AS/400, iSeries) Administration iSeries H/W and S/W config, install, migration and maintenance Experience with BRMS (Backup, Recovery and Media Services) or other backup tools OS/400 Security Management Problem and Change Management process and tool knowledge. Performance and Capacity Management (PM400 and Perf Navigator). iSeries Job Schedulers - Robot, IBM Advanced Job Scheduler (IJS) and the Native Job Scheduler (WRKJOBSCDE). Power system, VIOS and HMC management Expertise knowledge in High Availability PCI and SOX Compliance knowledge IBM supported network architecture and configurations - TCP/IP, SNI, S...

Posted Date not available

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