9.0 - 12.0 years

2 - 6 Lacs

Mumbai

Work from Office

Experience with AS400 iSeries administration. Proactive process improvement; AS400 administration like monitoring and perform system health checks. Experience in high availability tool like MIMIX; QUICK EDD; iCluster; OMS/ODS4. Experience on BRMS backup and network Tape based DR tests via BRMS method and Native method PTF management; vulnerability fix Perform initial validation and verification of any incident problem such as assessment and confirmation of the severity invoke standard escalation processes for high severity problems maintaining accurate problem records as per defined process Troubleshooting Hardware Software problems Incident change and problem management with understanding of defined agreed SLAs. Experience in AS400 Security Management; Communications; DB2 400; Query; OS upgrades on different version of AS400 Independent Auxiliary Storage Pools (iASPs) and Storage based replication; Knowledge on handling HMC; VIOS Knowledge on IBM native job scheduler and AJS (Advance Job scheduler); Robot12. Full system restoration; VTL; Tape; familiar with DRP Primary Skills AS400 Mimix Robot

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AS400 Administrator Capgemini

6 - 8 years

7 - 10 Lacs

Bengaluru, Mumbai (All Areas)

Hybrid

Minimum of 8 years of experience in IT industry. Working knowledge on iSeries/AS400 setup and configuration. Demonstrable skills in OS level encryption, disk configuration and management. Proven experience in IBM I, OS - V7R1, V7R2, V7R3, V7R4, V7R5 and hardware Power 7, 7+, 8, 9, 10 systems. Experience in Backup and Recovery Media Services (BRMS). Troubleshooting of system operator messages and problem log for SRC code. Able to handle DR activities /Patch Upgradation Activities. Identify actions required to handle error messages and system reference code. Handling hardware related issues (Tape Library, Hardware management console, disk. failures etc.) backup issues. Able to handle IPL and HMC Activities (CPU, Memory, and other resource management. Knowledge of MIMIX / Quick EDD management. Knowledge on Robot. Knowledge of Storage and VTL devices. Knowledge on HMC/VIOS. Experience in OS upgrade and hardware migration. Experience on IBM i on Cloud. Able to recover the system during the disaster situation using system backups. Capacity management and Performance tuning. Firmware upgrades on power systems, HMC and VIOS. SSL Certificate configuration and management. Participate in technical discussions to improve the system. Incident (Ticket Creation, Escalation, Resolution) and Change Management Experience CL400 programming knowledge is an added advantage.

Posted 2 months ago

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Administrator - L3 Wipro

3 - 5 years

4 - 8 Lacs

Bengaluru

Work from Office

About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Mandatory Skills: AS400 Admin. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Posted 2 months ago

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