31 Netcool Impact Jobs

This role involves the development and application of engineering practice and knowledge in the creation and assurance of products and solutions across engineering disciplines. Includes defining the fundamental concepts and properties of an engineered system or product, creatively determining a product"s physical form, function and performance, and the assurance of safety, reliability, availability and maintainability. Also addresses the through life support and evolution of systems and products, via provision and support of documentation and information assets, assessment of whole lifecycle environmental impact against environmental regulations and policies, and incorporation of renewable energy sources and clean technologies into product and system design. - Grade Specific Focus on Systems Engineering and Product Design. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers.

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : IBM Tivoli Netcool Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will be responsible for managing the team and ensuring successful project delivery. Your typical day will involve collaborating with multiple teams, making key decisions, and providing solutions to problems for your immediate team and across multiple teams. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the effort to design, build, and configure applications- Act as the primary point of contact- Manage the team and ensure successful project delivery Professional & Technical Skills: - Must To Have Skills: Proficiency in IBM Tivoli Netcool- Strong understanding of software engineering principles and practices- Experience in designing and developing applications- Knowledge of application integration and deployment- Experience with troubleshooting and resolving application issues Additional Information:- The candidate should have a minimum of 7.5 years of experience in IBM Tivoli Netcool- This position is based at our Bengaluru office- A 15 years full-time education is required Qualification 15 years full time education

Skill required: Tech for Operations - Automation Anywhere Designation: App Automation Eng Analyst Qualifications: BE Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be part of the Technology for Operations team that acts as a trusted advisor and partner to Accenture Operations. The team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. We work closely with the sales, offering and delivery teams to identify and build innovative solutions.The Tech For Operations (TFO) team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. Works closely with the sales, offering and delivery teams to identify and build innovative solutions. Major sub deals include AHO(Application Hosting Operations), ISMT (Infrastructure Management), Intelligent AutomationAutomate any process end-to-end with cognitive software robots using the robotic process automation software, Automation Anywhere Enterprise. What are we looking for Adaptable and flexibleAbility to perform under pressureProblem-solving skillsAbility to establish strong client relationshipAgility for quick learningThis request is raised for Contract Conversion Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification BE

Skill required: Payroll - Workday Payroll Accounting Designation: Payroll Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsPayroll experience into US/UK/InternationalImplement and manage payroll accounting processes and solutions within Workday paltforms. What are we looking for WorkdayMicrosoft ExcelMicrosoft PowerPointProblem-solving skillsCommitment to qualityAbility to perform under pressureAbility to work well in a teamAbility to establish strong client relationship Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Your Role Interface with customer teams to integrate with APM tool to achieve maximum visibility. Perform complete Dynatrace environment installs, configure transactions and create dashboard. Develop processes to proactively monitor and alert for critical incidents Support the preparation of test data, testing and debugging of configurations to ensure proper monitoring. Support to troubleshoot core software platform and infrastructure components. Administering Dynatrace Apps to include developing new or extending existing Apps to perform specialized functionality. Your Profile 5+ Years of overall APM experience with 3+ years in Dynatrace. Have led Dynatrace implementation in big organizations. Ability to own technical discussion, analyse the Dynatrace implementation possibilities and limitations, with different Products or Platform teams. Configure Dynatrace to monitor java and .Net Applications deployment on Windows and Linux Operating Systems. Good knowledge on various Front Ends, Backends, Databases, Middleware, Integration Points, Cloud Architecture. What You Will Love Working at Capgemini Work onenterprise-scale monitoring architecturesusing Dynatrace, SolarWinds, and other modern tools. Collaborate with global clients across industries, implementingreal-time performance monitoringandautomation solutions. Clear career progression paths from engineering roles to architecture and consulting. Be part of mission-critical projects that ensure security, compliance, and operational efficiency for Fortune 500 clients.

Oversee the setup, configuration, and maintenance of SharePoint sites, document libraries, and workflows. Ensure seamless integration with other Microsoft tools (Teams, OneDrive, etc.). Manage and support SharePoint-based solutions that facilitate team collaboration, document sharing, and content management. Work with business teams to understand their needs and design customized SharePoint solutions (e.g., custom lists, workflows, and dashboards). Monitor and troubleshoot SharePoint performance issues and implement necessary improvements. Provide training and support to end-users on SharePoint functionalities and best practices. Primary Skill O365 Secondary Skill SCCM

Qualification: B.E./B.Tech/M.Sc. (Environmental/Chemical/Civil) Roles Responsibilities: Collecting and evaluating the key figures in accordance with the Corporate Sustainability Reporting Directive (CSRD European legislation); furthermore, process optimization of existing processes and process expansion for additional CSRD requirements. The focus is on CSRD reporting. The scope of reporting can also be expanded as needed to include additional sustainability and environmental reporting, such as SBTi, EU taxonomy, and EcoVadis. Must Have: Thorough know-how of environmental impact regarding climate, pollution, waste and wate Sustainability/environmental reporting in general In depth know how of products and processes impact on the environment Excellent analytical skills with comprehension of relation between technical ecological aspects Knowledge of data collection and analysis Strong problem-solving skills Experiences in project work Good communication skills Good to Have: Know how about environmental impact regarding climate, pollution, waste and water (CSRD: E-cluster E1-E5) and health and safety management (CSRD: S-cluster S1.14) Practical experience as an environmental practitioner on various products/processes Understanding of overall impact related to any change in the process on environment Good knowledge of environmental legislations around the world. Specially European legislations e.g. CSRD / ESRS Automotive product development process knowledge Knowledge of German would be an advantage Software (Good to have): MS Office, particularly MS Excel Sustainability platform e.g. Quentic, Figbytes by AMCS

Project description We're seeking a strong and creative Software Engineer eager to solve challenging problems of scale and work on cutting edge technologies. In this project, you will have the opportunity to write code that will impact thousands of users You'll implement your critical thinking and technical skills to develop cutting edge software, and you'll have the opportunity to interact with teams across disciplines. In Luxoft, our culture is one that strives on solving difficult problems focusing on product engineering based on hypothesis testing to empower people to come up with ideas. In this new adventure, you will have the opportunity to collaborate with a world-class team in the field of Insurance by building a holistic solution, interacting with multidisciplinary teams. Responsibilities Build scripts that can handle parallel and batch processing and ensure execution with best performance parameters. Fine Tune existing scripts for performance Manage the end-to-end development using Python Should be able to bring best standards and practices in python coding from previous experience. SkillsMust have Minimum 6+ years of relevant professional experience on core Python development Should be hands-on at scripting, programming especially in Python Should be capable of designing the program independently e.g. Python wrappers around other programs / scripts Should have been working on Agile DevOps culture [ADO ] Kanban and sprints. Should be senior enough for matured interactions internally and with Clients Nice to have Knowledge of Open Telemetry , SDK, APIs and client server models Acquaintance with IBM Z mainframe systems and relevant components like Omnibus, MQ, CICS, DB2, IMS Exposure to Monitoring cum observability domain Locations-PUNE,BANGALORE,HYDERABAD,CHENNAI,NOIDA

This role involves the development and application of engineering practice and knowledge in the creation and assurance of products and solutions across engineering disciplines. Includes defining the fundamental concepts and properties of an engineered system or product, creatively determining a products physical form, function and performance, and the assurance of safety, reliability, availability maintainability. Also addresses the through life support and evolution of systems and products, via provision and support of documentation and information assets, assessment of whole lifecycle environmental impact against environmental regulations and policies, and incorporation of renewable energy sources and clean technologies into product system design. - Grade Specific Focus on Systems Engineering Product Design. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers.

This role involves the development and application of engineering practice and knowledge in the creation and assurance of products and solutions across engineering disciplines. Includes defining the fundamental concepts and properties of an engineered system or product, creatively determining a product's physical form, function and performance, and the assurance of safety, reliability, availability and maintainability. Also addresses the through life support and evolution of systems and products, via provision and support of documentation and information assets, assessment of whole lifecycle environmental impact against environmental regulations and policies, and incorporation of renewable energy sources and clean technologies into product and system design. - Grade Specific Focus on Systems Engineering and Product Design. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers.

The Habitats Trust is looking for Associate Manager - Conservation Impact to join our dynamic team and embark on a rewarding career journey Team Supervision: Provide leadership, direction, and supervision to a team of employees, ensuring their productivity, performance, and professional development Operational Management: Manage day-to-day operations within the assigned area, ensuring efficiency, adherence to processes, and effective resource allocation Performance Management: Set performance goals, conduct regular performance reviews, and provide feedback and coaching to team members to help them excel in their roles Project Coordination: Oversee projects, initiatives, or tasks within the department, ensuring that deadlines are met and objectives are achieved Communication: Foster effective communication within the team and with other departments, conveying goals, expectations, and updates to ensure alignment Problem-Solving: Address challenges and issues that arise within the team or department, working to find solutions and implement process improvements Budget Management: Contribute to budget planning and management, ensuring that resources are allocated appropriately to achieve departmental goals

: Job Title - Senior Engineer for Data Management Private Bank Location- Pune, India Role Description Our Data Governance and Architecture team is driving forward data management together with the Divisional Data Office for Private Bank. In close collaboration between business and IT we assign data roles, manage the documentation of data flows, align data requirements between consumers and producers of data, report data quality and coordinate Private Banks data delivery through the group data hub. We support our colleagues in the group Chief Data Office to optimize Deutsche Banks Data Policy and the associated processes and methods to manage and model data. As part of the team you will be responsible for work streams from project planning to preparing reports to senior management. You combine regulatory compliance with data driven business benefits for Deutsche Bank. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Establish and maintain the Private Bank contribution to the Deutsche Bank Enterprise Logical and Physical Data models and ensure its usefulness for the Private Bank business Understand the requirement of the group functions risk, finance, treasury, and regulatory reporting and cast them into data models in alignment with the producers of the data Co-own Private Bank relevant parts of the Deutsche Bank Enterprise Logical and Physical Data models Support the Private Bank experts and stakeholders in delivering the relevant data Optimize requirements management and modelling processes together with the group Chief Data Office and Private Bank stakeholders Align your tasks with the team and the Private Bank Data Council priorities Your skills and experience In depth understanding of how data and data quality impacts processes across the bank in the retail sector Hands on-experience with data modelling in the financial industry Extensive experience with data architecture and the challenges of harmonized data provisioning Project and stakeholder management capabilities Open minded team playermaking different people work together well across the world Fluent in English How well support you About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

This role involves the development and application of engineering practice and knowledge in the creation and assurance of products and solutions across engineering disciplines. Includes defining the fundamental concepts and properties of an engineered system or product, creatively determining a products physical form, function and performance, and the assurance of safety, reliability, availability maintainability. Also addresses the through life support and evolution of systems and products, via provision and support of documentation and information assets, assessment of whole lifecycle environmental impact against environmental regulations and policies, and incorporation of renewable energy sources and clean technologies into product system design. Job Description - Grade Specific Focus on Systems Engineering Product Design. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers.

This role involves the development and application of engineering practice and knowledge in the creation and assurance of products and solutions across engineering disciplines. Includes defining the fundamental concepts and properties of an engineered system or product, creatively determining a products physical form, function and performance, and the assurance of safety, reliability, availability maintainability. Also addresses the through life support and evolution of systems and products, via provision and support of documentation and information assets, assessment of whole lifecycle environmental impact against environmental regulations and policies, and incorporation of renewable energy sources and clean technologies into product system design. - Grade Specific Focus on Systems Engineering Product Design. Fully competent in own area. Acts as a key contributor in a more complex critical environment. Proactively acts to understand and anticipates client needs. Manages costs and profitability for a work area. Manages own agenda to meet agreed targets. Develop plans for projects in own area. Looks beyond the immediate problem to the wider implications. Acts as a facilitator, coach and moves teams forward. Skills (competencies)

This role involves the development and application of engineering practice and knowledge in the creation and assurance of products and solutions across engineering disciplines. Includes defining the fundamental concepts and properties of an engineered system or product, creatively determining a product"s physical form, function and performance, and the assurance of safety, reliability, availability and maintainability. Also addresses the through life support and evolution of systems and products, via provision and support of documentation and information assets, assessment of whole lifecycle environmental impact against environmental regulations and policies, and incorporation of renewable energy sources and clean technologies into product and system design. - Grade Specific Focus on Systems Engineering and Product Design. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers.

R1 India is proud to be recognized amongst Top 25 Best Companies to Work For 2024, by the Great Place to Work Institute. This is our second consecutive recognition on this prestigious Best Workplaces list, building on the Top 50 recognition we achieved in 2023. Our focus on employee wellbeing and inclusion and diversity is demonstrated through prestigious recognitions with R1 India being ranked amongst Best in Healthcare, Top 100 Best Companies for Women by Avtar & Seramount, and amongst Top 10 Best Workplaces in Health & Wellness. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to make healthcare work better for all by enabling efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 16,000+ strong in India with presence in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities. Essential Duties and Responsibilities: Must be on current role of team handling for minimum 1.5 years Great knowledge AR/Credit up or end-to-end knowledge Should be aware of all type of payers. Must have good understanding of payer portal for benefits & denials. Should have great verbal and written communication skills, probing skills and denials understanding Open for night shift and WFO No Planned leaves for next 6 months. Qualifications: Graduate in any discipline from a recognized educational institute. Good analytical skills and proficiency with MS Word, Excel, and PowerPoint. Good communication Skills (both written & verbal). Skill Set: Candidate should be good Healthcare knowledge. Candidate should have knowledge of Medicare, Medicaid & ICD & CPT codes used on Denials. Ability to interact positively with team members, peer group, seniors and onshore counterpart. Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visitr1rcm.com Visit us on Facebook

Manage and configure IBM Tivoli Netcool/OMNIbus systems for network monitoring and fault management. Ensure high availability and timely issue resolution across network infrastructures.

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : IBM Tivoli Netcool Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products both remote and onsite. You will work within a defined operating model and processes, implementing technology at the operating system-level across all server and network areas. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Implement new technologies for system and software maintenance- Conduct regular system and software audits for performance optimization Professional & Technical Skills: - Must To Have Skills: Proficiency in IBM Tivoli Netcool- Strong understanding of system and software troubleshooting- Experience in hardware and software support- Knowledge of operating system-level implementation- Familiarity with server and network maintenance "Accenture GenWizard*, GenAI, Client Tools SCOM, Solarwinds, Netcool, Azure Monitor" Additional Information:- The candidate should have a minimum of 5 years of experience in IBM Tivoli Netcool- This position is based at our Gurugram office- A 15 years full time education is required Qualification 15 years full time education

This role involves the development and application of engineering practice and knowledge in the creation and assurance of products and solutions across engineering disciplines. Includes defining the fundamental concepts and properties of an engineered system or product, creatively determining a products physical form, function and performance, and the assurance of safety, reliability, availability maintainability. Also addresses the through life support and evolution of systems and products, via provision and support of documentation and information assets, assessment of whole lifecycle environmental impact against environmental regulations and policies, and incorporation of renewable energy sources and clean technologies into product system design. Job Description - Grade Specific Focus on Systems Engineering Product Design. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers. Skills (competencies)

This role involves the development and application of engineering practice and knowledge in the creation and assurance of products and solutions across engineering disciplines. Includes defining the fundamental concepts and properties of an engineered system or product, creatively determining a products physical form, function and performance, and the assurance of safety, reliability, availability maintainability. Also addresses the through life support and evolution of systems and products, via provision and support of documentation and information assets, assessment of whole lifecycle environmental impact against environmental regulations and policies, and incorporation of renewable energy sources and clean technologies into product system design. Job Description - Grade Specific Focus on Systems Engineering Product Design. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers. Skills (competencies)

This role involves the development and application of engineering practice and knowledge in the creation and assurance of products and solutions across engineering disciplines. Includes defining the fundamental concepts and properties of an engineered system or product, creatively determining a products physical form, function and performance, and the assurance of safety, reliability, availability maintainability. Also addresses the through life support and evolution of systems and products, via provision and support of documentation and information assets, assessment of whole lifecycle environmental impact against environmental regulations and policies, and incorporation of renewable energy sources and clean technologies into product system design. - Grade Specific Focus on Systems Engineering Product Design. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers. Skills (competencies)

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : IBM Tivoli Netcool Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will be responsible for managing the team and ensuring successful project delivery. Your typical day will involve collaborating with multiple teams, making key decisions, and providing solutions to problems for your immediate team and across multiple teams. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the effort to design, build, and configure applications- Act as the primary point of contact- Manage the team and ensure successful project delivery Professional & Technical Skills: - Must To Have Skills: Proficiency in IBM Tivoli Netcool- Strong understanding of software engineering principles and practices- Experience in designing and developing applications- Knowledge of application integration and deployment- Experience with troubleshooting and resolving application issues Additional Information:- The candidate should have a minimum of 7.5 years of experience in IBM Tivoli Netcool- This position is based at our Bengaluru office- A 15 years full-time education is required Qualification 15 years full time education

LTIMindtree Hiring for a L3 Ticketing support Fault Management. Notice period-immediate to 30 days. Exp-6 to 10 yrs. Location- Remote (India) Skill Combination: Fault Management ,NOI based on IBM Netcool Suite (DASH, OMNIbus, IMPACT etc) if interested Share me these details along with CV-Richa.Srivastava@ltimindtree.com Total Experience- Current CTC- Expected CTC- Holding offers if any- Current Location- Preferred Location- Notice period- Skills- Date of Birth- PAN No- Passport size photo- Availability for interview (YES/NO)- Job Description- Technologies used: Strong Foundation in Fault Management domain Telco Linux OS usage/administration JavaScript/Python Integration/Rest APIs Databases: RDBMS, Postgres, DB2 Communication Skills / Presentation Docker, Kubernetes Jira, GitLab, Confluence CI/CD with GitLab Tools Used: NOI based on IBM Netcool Suite (DASH, Omnibus, IMPACT etc) 6+ years experience with the fault Management (Telco domain) detailed knowledge Proficiency in IBM Netcool Suite, including NOI, DASH, Omnibus, and IMPACT Coordination experience with ARS/Remedy or Helix/ITSM Ticketing environments and other Nokia Managed Service tools High level troubleshooting and support to fix issues without the use of patches or any type of R&D function Knowledge of ITIL (Information Technology Infrastructure Library) practices. Previous experience in a similar role within a large-scale enterprise environment. Regards HR | Talent Acquisition

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : IBM Tivoli Netcool Good to have skills : No Function Specialty Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products both remote and onsite. You will work on various platforms, implementing technology at the operating system-level and troubleshooting at L1 and L2 levels. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Ensure timely resolution of technical issues. Collaborate with cross-functional teams to address system and software issues. Document troubleshooting steps and solutions for future reference. Stay updated on the latest technologies and trends in the industry. Provide training and guidance to junior team members. Professional & Technical Skills: Must To Have Skills:Proficiency in IBM Tivoli Netcool. Strong understanding of network protocols and configurations. Experience in system administration and maintenance. Knowledge of ITIL framework and best practices. Familiarity with ticketing systems and incident management processes. "Accenture GenWizard*, GenAI, Client Tools – SCOM, Solarwinds, Netcool, Azure Monitor" Additional Information: The candidate should have a minimum of 3 years of experience in IBM Tivoli Netcool. This position is based at our Jaipur office. A 15 years full-time education is required. Qualifications 15 years full time education

Act as the L2 lead for Netcool operations, handling escalations and mentoring junior team members. Netcool Automation exp is mandatory Monitor the health and performance of IBM Netcool components (OMNIbus, Impact, WebGUI).