29 Netcool Impact Jobs

This role involves the development and application of engineering practice and knowledge in the creation and assurance of products and solutions across engineering disciplines. Includes defining the fundamental concepts and properties of an engineered system or product, creatively determining a products physical form, function and performance, and the assurance of safety, reliability, availability maintainability. Also addresses the through life support and evolution of systems and products, via provision and support of documentation and information assets, assessment of whole lifecycle environmental impact against environmental regulations and policies, and incorporation of renewable energy sources and clean technologies into product system design. - Grade Specific Focus on Systems Engineering Product Design. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers. Skills (competencies)

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : IBM Tivoli Netcool Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will be responsible for managing the team and ensuring successful project delivery. Your typical day will involve collaborating with multiple teams, making key decisions, and providing solutions to problems for your immediate team and across multiple teams. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the effort to design, build, and configure applications- Act as the primary point of contact- Manage the team and ensure successful project delivery Professional & Technical Skills: - Must To Have Skills: Proficiency in IBM Tivoli Netcool- Strong understanding of software engineering principles and practices- Experience in designing and developing applications- Knowledge of application integration and deployment- Experience with troubleshooting and resolving application issues Additional Information:- The candidate should have a minimum of 7.5 years of experience in IBM Tivoli Netcool- This position is based at our Bengaluru office- A 15 years full-time education is required Qualification 15 years full time education

LTIMindtree Hiring for a L3 Ticketing support Fault Management. Notice period-immediate to 30 days. Exp-6 to 10 yrs. Location- Remote (India) Skill Combination: Fault Management ,NOI based on IBM Netcool Suite (DASH, OMNIbus, IMPACT etc) if interested Share me these details along with CV-Richa.Srivastava@ltimindtree.com Total Experience- Current CTC- Expected CTC- Holding offers if any- Current Location- Preferred Location- Notice period- Skills- Date of Birth- PAN No- Passport size photo- Availability for interview (YES/NO)- Job Description- Technologies used: Strong Foundation in Fault Management domain Telco Linux OS usage/administration JavaScript/Python Integration/Rest APIs Databases: RDBMS, Postgres, DB2 Communication Skills / Presentation Docker, Kubernetes Jira, GitLab, Confluence CI/CD with GitLab Tools Used: NOI based on IBM Netcool Suite (DASH, Omnibus, IMPACT etc) 6+ years experience with the fault Management (Telco domain) detailed knowledge Proficiency in IBM Netcool Suite, including NOI, DASH, Omnibus, and IMPACT Coordination experience with ARS/Remedy or Helix/ITSM Ticketing environments and other Nokia Managed Service tools High level troubleshooting and support to fix issues without the use of patches or any type of R&D function Knowledge of ITIL (Information Technology Infrastructure Library) practices. Previous experience in a similar role within a large-scale enterprise environment. Regards HR | Talent Acquisition

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : IBM Tivoli Netcool Good to have skills : No Function Specialty Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products both remote and onsite. You will work on various platforms, implementing technology at the operating system-level and troubleshooting at L1 and L2 levels. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Ensure timely resolution of technical issues. Collaborate with cross-functional teams to address system and software issues. Document troubleshooting steps and solutions for future reference. Stay updated on the latest technologies and trends in the industry. Provide training and guidance to junior team members. Professional & Technical Skills: Must To Have Skills:Proficiency in IBM Tivoli Netcool. Strong understanding of network protocols and configurations. Experience in system administration and maintenance. Knowledge of ITIL framework and best practices. Familiarity with ticketing systems and incident management processes. "Accenture GenWizard*, GenAI, Client Tools – SCOM, Solarwinds, Netcool, Azure Monitor" Additional Information: The candidate should have a minimum of 3 years of experience in IBM Tivoli Netcool. This position is based at our Jaipur office. A 15 years full-time education is required. Qualifications 15 years full time education

Act as the L2 lead for Netcool operations, handling escalations and mentoring junior team members. Netcool Automation exp is mandatory Monitor the health and performance of IBM Netcool components (OMNIbus, Impact, WebGUI).

This role involves the development and application of engineering practice and knowledge in the creation and assurance of products and solutions across engineering disciplines. Includes defining the fundamental concepts and properties of an engineered system or product, creatively determining a products physical form, function and performance, and the assurance of safety, reliability, availability maintainability. Also addresses the through life support and evolution of systems and products, via provision and support of documentation and information assets, assessment of whole lifecycle environmental impact against environmental regulations and policies, and incorporation of renewable energy sources and clean technologies into product system design. - Grade Specific Focus on Systems Engineering Product Design. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers. Skills (competencies)

Back Key Responsibilities Elicit business requirements for project initiatives from various stakeholder teams using Agile methodology (write features and stories) Trouble shoot reported issues in the Dispatch and Work Order Management streams Prioritize investigations with vendor teams Effectively identify all areas of impact to Dispatch and Work Order Management systems for new initiatives Partner with vendors/Business to prime and resolve defects and ensure alignment Implement/co-ordinate mitigation where required Contribute to the teams repository of "How to" documents Technology Skills High aptitude for understanding information systems technology and the ability to understand JSON/XML, etc Strong analytical, problem solving and organizational skills Strong team player; ability to facilitate, negotiate and work within a multi-domain team environment Strong communication skills; ability to 'translate' technical explanations to business stakeholders Experience debugging/triaging software defects and issues Required Qualifications To Be Successful In This Role Bachelor's degree in computer science engineering, or related field Strong problem-solving skills and ability to troubleshoot complex data issues Excellent communication and collaboration skills Additional Information Job Type Full Time Work ProfileHybrid (Work from Office/ Remote) Years of Experience5-8 Years LocationBangalore What We Offer Competitive salaries and comprehensive health benefits Flexible work hours and remote work options Professional development and training opportunities A supportive and inclusive work environment

Implements and manages IBM Tivoli Monitoring solutions, ensuring system performance and proactive issue resolution.

About The Role This role involves the development and application of engineering practice and knowledge in the creation and assurance of products and solutions across engineering disciplines. Includes defining the fundamental concepts and properties of an engineered system or product, creatively determining a products physical form, function and performance, and the assurance of safety, reliability, availability maintainability. Also addresses the through life support and evolution of systems and products, via provision and support of documentation and information assets, assessment of whole lifecycle environmental impact against environmental regulations and policies, and incorporation of renewable energy sources and clean technologies into product system design. About The Role - Grade Specific Focus on Systems Engineering Product Design. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers. Skills (competencies)

About The Role This role involves the development and application of engineering practice and knowledge in the creation and assurance of products and solutions across engineering disciplines. Includes defining the fundamental concepts and properties of an engineered system or product, creatively determining a products physical form, function and performance, and the assurance of safety, reliability, availability maintainability. Also addresses the through life support and evolution of systems and products, via provision and support of documentation and information assets, assessment of whole lifecycle environmental impact against environmental regulations and policies, and incorporation of renewable energy sources and clean technologies into product system design. About The Role - Grade Specific Focus on Systems Engineering Product Design. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers. Skills (competencies)

Main objective of the position and the impact of the role:The objective is to support international product registrations for newly launched and currently marketed products to reduce time to registration completion. Brief description of the primary accountabilities of the role that will drive the future employee's performance objectives Required Knowledge/Skills, Education, and Experience In this section, please outline exactly what knowledge/skills, education, and experiences are required to be considered for this position. Required education and focus o B.E. / B.Tech Required experience (10+ years) Technical background in IVD and/or immunology Professional experience in regulated industry EU IVDR / FDA Regulations Required knowledge, skills, or expertise Ability to learn quickly and apply the information to assigned tasks Good technical writing skills Ability to read and understand technical data/reports Creative and adept at problem solving Effective communication and organization skills Great focus with attention to detail Able to multi-task and work effectively in a dynamic environment People Management

Hello Visionary! We empower our people to stay resilient and relevant in a constantly changing world. We"™re looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you"™d make an outstanding addition to our vibrant team. Siemens Mobility is an independent run company of Siemens AG. Its core business includes rail vehicles, rail automation and electrification solutions, turnkey systems, intelligent road traffic technology and related services. In Mobility, we help our customers meet the need for hard-working mobility solutions. We"™re making the lives of people who travel easier and more enjoyable while constantly developing new, intelligent mobility solutions! We are looking for a Radio System Engineer You"™ll make a difference by: Design and implementation of TETRA radio for Railways and Metro system. Coordination and management of TETRA supplier (Wayside+onboard) Interface for internal telecom systems and external non telecom systems. Preparation and implementation of partial acceptance test, system acceptance test, integrated test other system. Preparation of operation manual, maintenance manual and training manual for the project. Preparation RAMS study for the Radio system of the project Coordination with the site team for installation and commissioning of sites as per the design. Design, Installation, Testing, and commissioning of whole Radio system for project. Desired Skills: You have degree (Master/Bachelors) in technical engineering, preferably in electrical / electronic engineering with more than 5+ years of relevant experience. Technical knowledge on main subsystems of a railway turnkey project. Experience in reading and understanding technical requirements. Should be familiar with process and should have demonstrated effectiveness of using process in their present organization. Knowledge of design and construction management aspects of Railway Projects including interface and coordination with Stakeholders. Good command of spoken and written English. Good usage of Office 365 application in project activities. Able to communicate with different level of people in a multi-national project environment and motivate the project activities for timely delivery. Join us and be yourself! We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us. Make your mark in our exciting world at Siemens. This role is based in Pune. You might be required to visit other locations within India and outside. In return, you'll get the chance to work with teams impacting - and the shape of things to come. We're Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we encourage applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and creativity and help us shape tomorrow. Find out more about mobility at: https://new.siemens.com/global/en/products/mobility.html and about Siemens careers at: www.siemens.com/careers

About The Role : Job Title - Senior Business Analyst for Data Management, AVP Location - Pune, India Role Description The Divisional Data Office in Private Bank is driving all aspects of data management in the Business Division at the interface to Deutsche Bank Group. In close collaboration between business and IT we assign data roles, manage the documentation of data flows, align data requirements between consumers and producers of data, co-own the enterprise data models, report data quality and coordinate Private Banks data delivery through the group data hub. As part of the team, you will support data initiatives such as the implementation of central Party Data management by designing solutions, involving stakeholders, and ensuring data policy and regulatory compliance. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Support data initiative by designing solutions in line business processes and group policies and frameworks Consolidate requirements from risk, finance, and treasury on harmonized data deliveries from Private Bank and track their translation into logical and physical data models Structure and share relevant information on data requirements, model versions, and implementation status across Private Bank and with relevant group functions Drive issue solution for Private Bank cross-divisional data provisioning together with the relevant stakeholders Optimize data management processes and data roles together with the group CDO team Align your tasks with the team and the Private Bank Data Council priorities Your skills and experience In depth understanding of how data and data quality impacts processes across the bank, ideally in the retail sector Experience with data architecture and the challenges of harmonized data provisioning Proven project and stakeholder management capabilities Experience with interpreting and implementing data related regulations such as BCBS 239 Open minded team playermaking different people work together well across the world Fluent English How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

Main objective of the position and the impact of the role:The objective is to support international product registrations for newly launched and currently marketed products to reduce time to registration completion. Brief description of the primary accountabilities of the role that will drive the future employee's performance objectives Required Knowledge/Skills, Education, and Experience In this section, please outline exactly what knowledge/skills, education, and experiences are required to be considered for this position. Required education and focus o B.E. / B.Tech Required experience (10+ years) Technical background in IVD and/or immunology Professional experience in regulated industry EU IVDR / FDA Regulations Required knowledge, skills, or expertise Ability to learn quickly and apply the information to assigned tasks Good technical writing skills Ability to read and understand technical data/reports Creative and adept at problem solving Effective communication and organization skills Great focus with attention to detail Able to multi-task and work effectively in a dynamic environment People Management

About The Role This role involves the development and application of engineering practice and knowledge in the creation and assurance of products and solutions across engineering disciplines. Includes defining the fundamental concepts and properties of an engineered system or product, creatively determining a products physical form, function and performance, and the assurance of safety, reliability, availability maintainability. Also addresses the through life support and evolution of systems and products, via provision and support of documentation and information assets, assessment of whole lifecycle environmental impact against environmental regulations and policies, and incorporation of renewable energy sources and clean technologies into product system design. About The Role - Grade Specific Focus on Systems Engineering Product Design. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers. Skills (competencies)

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Enterprise Systems Monitoring Tools Good to have skills : Microsoft System Center Operations Manager (SCOM), IBM Tivoli Monitoring Minimum 12 year(s) of experience is required Educational Qualification : 15 yrs of minimum education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. With your deep product knowledge, you will accurately define client issues and design resolutions. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Expected to provide solutions to problems that apply across multiple teams. Ensure smooth functioning of the system or application. Identify and resolve client issues in a timely manner. Communicate effectively with clients to understand their needs and provide appropriate solutions. Maintain a deep understanding of the product and its functionalities. Stay updated with industry trends and advancements. Provide technical support and guidance to clients and internal teams. Professional & Technical Skills: Must To Have Skills:Proficiency in Enterprise Systems Monitoring Tools. Good To Have Skills:Experience with IBM Tivoli Monitoring, Microsoft System Center Operations Manager (SCOM). Strong understanding of system monitoring principles and best practices. Experience in troubleshooting and resolving system or application issues. Knowledge of scripting languages such as PowerShell or Python. Familiarity with ITIL framework and incident management processes. Additional Information: The candidate should have a minimum of 12 years of experience in Enterprise Systems Monitoring Tools. This position is based at our Bengaluru office. A 15 yrs of minimum education is required. Qualification 15 yrs of minimum education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : IBM Tivoli Netcool Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary:As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will be responsible for managing the team and ensuring successful project delivery. Your typical day will involve collaborating with multiple teams, making key decisions, and providing solutions to problems for your immediate team and across multiple teams. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the effort to design, build, and configure applications- Act as the primary point of contact- Manage the team and ensure successful project delivery Professional & Technical Skills:- Must To Have Skills:Proficiency in IBM Tivoli Netcool- Strong understanding of software engineering principles and practices- Experience in designing and developing applications- Knowledge of application integration and deployment- Experience with troubleshooting and resolving application issues Additional Information:- The candidate should have a minimum of 7.5 years of experience in IBM Tivoli Netcool- This position is based at our Bengaluru office- A 15 years full-time education is required Qualifications 15 years full time education

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : IBM Tivoli Netcool Good to have skills : No Function Specialty Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products both remote and onsite. You will work on various platforms, implementing technology at the operating system-level and troubleshooting at L1 and L2 levels. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Ensure timely resolution of technical issues. Collaborate with cross-functional teams to address system and software issues. Document troubleshooting steps and solutions for future reference. Stay updated on the latest technologies and trends in the industry. Provide training and guidance to junior team members. Professional & Technical Skills: Must To Have Skills:Proficiency in IBM Tivoli Netcool. Strong understanding of network protocols and configurations. Experience in system administration and maintenance. Knowledge of ITIL framework and best practices. Familiarity with ticketing systems and incident management processes. "Accenture GenWizard*, GenAI, Client Tools – SCOM, Solarwinds, Netcool, Azure Monitor" Additional Information: The candidate should have a minimum of 3 years of experience in IBM Tivoli Netcool. This position is based at our Jaipur office. A 15 years full-time education is required. Qualifications 15 years full time education

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : IBM Tivoli Netcool Good to have skills : No Function Specialty Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products both remote and onsite. You will work within a defined operating model and processes, implementing technology at the operating system-level across all server and network areas. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Implement new technologies for system and software maintenance Conduct regular system and software audits for performance optimization Professional & Technical Skills: Must To Have Skills:Proficiency in IBM Tivoli Netcool Strong understanding of system and software troubleshooting Experience in hardware and software support Knowledge of operating system-level implementation Familiarity with server and network maintenance "Accenture GenWizard*, GenAI, Client Tools – SCOM, Solarwinds, Netcool, Azure Monitor" Additional Information: The candidate should have a minimum of 5 years of experience in IBM Tivoli Netcool This position is based at our Gurugram office A 15 years full time education is required Qualifications 15 years full time education

Experience required in BigFix Fixlet/Task Creation in BigFix, Multipackage execution using BigFix Must have knowledge on BigFix Patch Management and security Compliance Good knowledge on Msi/Exe/PowerShell though BigFix packaging

Overview. The primary responsibility is to manage and monitor all TI IT events/alerts. Then assess and validate the severity of the signal. Collaborate with the Service desk. Escalate major issues to Tier 3, TAM's and RTAM's and effectively communicate critical events. Provides IT support services and assists in problem identification and resolution by providing support teams visibility to all alerts that occurred prior to the event and during the event. Drives compliance to all processes and procedures regarding the resolution and rectification of I.T. system problems/issues. Monitors all IT Alerts. Validate Alerts and determine Impact (Event). Based on impact promote the event to the appropriate Priority as defined in our ITSM. Notify the Service Desk, Tier 3 support, TAM, and RTAM of the Event. Report issues to Service Providers / Vendors. Set up a technical support bridge. Provide support by providing logs/alerts prior to and during events to support teams. Optimize Alerting by eliminating False Positives. Communicate Critical Event status and impact to Management Staff (i.e.Supervisor, Manager,. Director, VP, and Client). Ensures that open/pending cases are addressed and closed within the SLA. At the end of the Shift, communicate/hand over all active Events to the next shift for continuity

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Senior Associate/Process Developer/Management Trainee – Incoming Processing – Wealth Operations Position Overview: Responsibilities : • Lead the income processing team in the accurate and timely processing of income transactions, including dividends, interest payments, and distributions. • Oversee the reconciliation of income receipts and disbursements, ensuring accuracy and compliance with internal controls and regulatory requirements. • Review and validate income-related reports, providing insights and analysis on income performance. • Collaborate with internal stakeholders, including accounting, compliance, and investment teams, to resolve discrepancies and address inquiries. • Mentor and train junior associates, fostering a culture of continuous improvement and professional development. Qualifications we seek in you! Minimum qualifications • Any Graduate (PG an added advantage) • Effective probing & root cause analysis skills Competencies • Ability to discuss process issues, concerns with onshore counterparts and get it resolved. • Organized approach: Manage and adapt priorities according to client and internal requirements • Self-starter: Work autonomously and as part of a global team Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are inviting applications for the role of Process Associate, Customer Service Responsibilities Respond to customer queries and customer's concern Making outbound calls to Customers and Employers Provide support for data collection to enable Recovery of the account for end user. Maintain a deep understanding of client process and policies Reproduce customer issues and bring up product bugs Provide excellent customer service to our customers Qualifications we seek in you Minimum qualifications Graduate (Any Discipline) Freshers are eligible Preferred qualifications Previous experience in a customer service role chat/email/voice Effective probing skills and analyzing / understanding skills Analytical skills with customer centric approach Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Job Area: Information Technology Group, Information Technology Group > Systems Analysis General Summary: Minimum 3 years of experience supporting Time & Attendance solutions.Expertise in taking requirements from Local HR and converting them into robust requirement docExpertise in groovy scriptingExpertise in using Workbrain migration tool Infor Workbrain version 7.2 on-prem configuration and administrationInfor Workbrain/WFM Cognos reports spec, design, execute knowledge & skillset.WFM 7.2workflow automation design and configuration knowledgeForm Builder / Workflow builder development knowledgeWorkbrain implementation/upgrade experienceSQL Experience Minimum 5 years of IT experience with a Bachelor's degree is requiredExperience performing data loads and audits of complicated data Ability to prioritize work and deliver in a fast-paced environment Ability to drive for results in challenging conditionsAbility to execute and adjust a plan with independenceAbility to initiate and implement innovative process improvementsAbility to communicate in a clear and open manner through verbal, written, and non-verbal methods, to all levels of the organizationStrong written and verbal communication skills Global experience a plusStrong attention to detail and is organized Minimum Qualifications: 3+ years of IT-relevant work experience with a Bachelor's degree. OR 5+ years of IT-relevant work experience without a Bachelors degree. Preferred Qualifications: 1+ year of experience leading informal teams. Principal Duties and Responsibilities: Performs troubleshooting, assists on complex issues related to bugs in production systems or applications, and collaborates with subject matter experts on issues. Adapts to significant changes and setbacks in order to manage pressure and meet deadlines independently. Assists with analysis of complex issues related to production systems or applications and collaborates with subject matter experts on issues. Manages individual project priorities, deadlines, and deliverables with minimal supervision. Communicates with project lead via email and direct conversation to make recommendations about overcoming impending obstacles. Collaborates with more senior Systems Analysts and/or business partners to document and present recommendations for improvements to existing applications and systems. Manages projects of small to medium size and complexity, performs tasks, and applies expertise in subject area to meet deadlines. Identifies test scenarios and/or cases, oversees test execution, and provides QA results to the business. Creates and reviews functional and/or system specifications that meet business user requirements, often for small to medium size and complexity projects. Anticipates complex issues and discusses within and outside of project team to maintain open communication. Serves as a technical lead on a sub-system or small feature, assigns work to a small project team, and works on advanced tasks to complete a project. Level of Responsibility: Working under some supervision. Making decisions that are moderate in impact; errors may have relatively minor financial impact or effect on projects, operations, or customer relationships; errors may require involvement beyond immediate work group to correct. Requires verbal and written communication skills to convey information that may be somewhat complex to others who may have limited knowledge of the subject in question. Most tasks require multiple steps that can be performed in various orders; some planning and prioritization must occur to complete the tasks effectively; mistakes may result in some rework. Deductive and inductive problem solving is required; multiple approaches may be taken/necessary to solve the problem; often information is missing or incomplete; intermediate data analysis/interpretation skills may be required. Exercising creativity to draft original documents, imagery, or work products within established guidelines. Applicants :Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. 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Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : IBM Tivoli Netcool Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : Graduate Summary :As an Application Lead for Packaged Application Development, you will be responsible for leading the effort to design, build, and configure applications using IBM Tivoli Netcool. Your typical day will involve acting as the primary point of contact for the project and ensuring successful delivery of the application. Roles & Responsibilities:1 Lead the design, development, and implementation of applications using IBM Tivoli Netcool.2 1 The primary responsibility is to work on the existing or new Incidents, Service requests and Tasks 3 Installed, Configured, maintained and have done troubleshooting of network faults 4 Done troubleshooting using Performance Monitor or any other tools, Event Viewer and Task Manager has context menu 5 Hands on knowledge to implement High Availability, Work Load Management and Fail Over, Disaster recovery6 Provide technical guidance and mentorship to team members, ensuring high-quality code and adherence to best practices. Professional & Technical Skills:1 Min 6-7 years of hands-on experience on network configuration using automation skill, tool in prod/pre-prod environment 2 Working Experience on IBM Tivoli Netcool Configuration Manager should have good understanding of NCM base server, Base database server, Base worker server and compliance server. 3 Should have working experience on windows, linux servers, good to have understanding of on premises virtual and AWS cloud environment.4 Good to have knowledge on IBM Tivoli Netcool5 Work on Client Server architecture for one to one and one to many connections Additional Information:1 The candidate should have a minimum of 5 years of experience in IBM Tivoli Netcool.2 The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions. Qualification Graduate