Area Training Manager

Job Description

To advance culture of need based propositions within LBS and our teams. Ensure skill and will based training. Training and on boarding of new staff. Implementing and rolling out the Training Workshops/ Initiatives for defined region. Train and Influence the CHL Sales Team and Partner Bank LBMs/LBEs & staff on the usages of Proposition Centric Conversation starters & Sales Tools, and promote usages in Customer Interactions, to ensure better Lead Generation and Sales Conversion ratio. Develop Conversational Selling skills of mapped LBS for generating positive business results Ensuring compliance with regards to defined Training Processes and identify sales issues across mapped branches / LBS Principal Accountabilities: Key activities and decision making areas Typical Targets and Measures Impact on the Business / Function [COMPLETE 3-4 AREAS] Complete the On boarding and development plan for the mapped roles Ensure all CHL Sales Team & Partner Bank LBMs/LBEs mapped are trained on Conversational Selling skills / Sales Training Tools as per the defined plans . Track impact of sales training and coaching initiatives across roles Monthly Activity Sheet for the month to be published before the 30th of the previous month. o New / Underperforming LBEs/LBMs/ISMs are supported through FTS/ CDS o Underperforming/ In active Branches to be focused during BTS Ensure utilization of Proposition Centric Conversation Starters & Sales tools across mapped branches / LBEs/LBMs / ISMs with impact measures o All new joinees LBMs/LBEs/ISMs to be inducted within 30 days of being nominated. Measure on a monthly basis the productivity of trained / coached LBMs/LBEs/ ISMs vis- -vis defined productivity measure