Apprentice- IT (Jira Administration)

About the Role

We are looking for a motivated Apprentice Jira Administrator to join our IT team. This is an excellent opportunity for someone with foundational knowledge of Jira, Confluence, and Agile practices who is eager to build a career in Atlassian administration. You will work closely with senior administrators and business teams to support Jira and Confluence operations, ensuring smooth delivery of projects and ITSM processes.

What You Need

• Good communication skills (verbal & written)
• Understanding of user access management processes
• Knowledge or exposure to Agile methodologies
• Familiarity with Jira and Confluence (academic, project, or professional exposure)
• Basic understanding of ITSM practices
• Exposure to Dashboards and reporting tools

What You Will Do

• Assist in project creation and Jira workflow configurations
• Support user onboarding and offboarding in Jira
• Gather project requirements from stakeholders and assist in designing Jira projects to meet needs
• Configure Jira boards, filters, and dashboards for teams
• Collaborate with the IT team to maintain and enhance Jira and Confluence platforms
• Document configurations, processes, and best practices
• Provide first-level support for Jira-related queries
• Standard operating procedures creations
• collaborating with users and stakeholders

We offer competitive benefits to set you up for success in and outside of work.

Here’s What We Offer

• Generous PTO Benefits: Enjoy PTO benefit accrual of 18 days per year.
• Parental Leave: Experience one of the industry's best parental leave policies to spend time with your new addition.
• Rewards & Recognition: Unlock your potential and be rewarded generously with both monetary incentives and widespread recognition for your dedication and outstanding performance.
• Conversion Rate: We maintain a high intern conversion rate of our apprenticesreceiving full-time offers upon completion of their apprenticehip, reflecting our commitment to nurturing talent and providing meaningful career opportunities. Innovaccer is an equal-opportunity employer. We celebrate diversity, and we are committed to fostering an inclusive and diverse workplace where all employees, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, or veteran status, feel valued and empowered.

Disclaimer:

Innovaccer does not charge fees or require payment from individuals or agencies for securing employment with us. We do not guarantee job spots or engage in any financial transactions related to employment. If you encounter any posts or requests asking for payment or personal information, we strongly advise you to report them immediately to our HR department at px@innovaccer.com. Additionally, please exercise caution and verify the authenticity of any requests before disclosing personal and confidential information, including bank account details.

About Innovaccer

Innovaccer activates the flow of healthcare data, empowering providers, payers, and government organizations to deliver intelligent and connected experiences that advance health outcomes. The Healthcare Intelligence Cloud equips every stakeholder in the patient journey to turn fragmented data into proactive, coordinated actions that elevate the quality of care and drive operational performance. Leading healthcare organizations like CommonSpirit Health, Atlantic Health, and Banner Health trust Innovaccer to integrate a system of intelligence into their existing infrastructure, extending the human touch in healthcare. For more information, visit www.innovaccer.com.

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