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Apprentice- IT (Jira Administration)

Apprentice- IT (Jira Administration)

Innovaccer

1 - 3 years

11 - 15 Lacs

noida

Posted:3 weeks ago| Platform:

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Skills Required

confluence itsm agile jira agile methodology standard operating procedures cyberark verbal and written access management user access management dashboards identity access management iam active directory sailpoint onboarding reporting tools

Work Mode

Work from Office

Job Type

Full Time

Job Description

About the Role

We are looking for a motivated Apprentice Jira Administrator to join our IT team. This is an excellent opportunity for someone with foundational knowledge of Jira, Confluence, and Agile practices who is eager to build a career in Atlassian administration. You will work closely with senior administrators and business teams to support Jira and Confluence operations, ensuring smooth delivery of projects and ITSM processes.

What You Need

Good communication skills (verbal & written)

Understanding of user access management processes

Knowledge or exposure to Agile methodologies

Familiarity with Jira and Confluence (academic, project, or professional exposure)

Basic understanding of ITSM practices

Exposure to Dashboards and reporting tools

What You Will Do

Assist in project creation and Jira workflow configurations

Support user onboarding and offboarding in Jira

Gather project requirements from stakeholders and assist in designing Jira projects to meet needs

Configure Jira boards, filters, and dashboards for teams

Collaborate with the IT team to maintain and enhance Jira and Confluence platforms

Document configurations, processes, and best practices

Provide first-level support for Jira-related queries

Standard operating procedures creations

collaborating with users and stakeholders

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Apprentice- IT (Jira Administration)