Applications Administrator - IT Projects

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Overview

Application Administrator

Digii Platform

Key Responsibilities

• System Administration & Configuration
• Manage, configure, and maintain the Digii Campus platform and its associated systems.
• Model processes, workflows, and data structures to support institutional and student administration requirements.
• Ensure smooth integrations with LMS, marketing, and related enterprise systems.
• Project & Stakeholder Management
• Lead system-related projects from planning to execution, ensuring timely delivery.
• Collaborate with academic, administrative, and IT stakeholders to gather requirements and translate them into system configurations.
• Act as the bridge between functional teams and technical resources.
• Continuous Improvement
• Identify opportunities to enhance platform usage and streamline operations.
• Stay updated on new Digii features and self-learn capabilities to proactively bring improvements.
• Document configurations, processes, and best practices for knowledge sharing.
• Support & Communication
• Provide functional and technical support to end users, resolving system issues promptly.
• Deliver clear, concise communication to stakeholders on project status, changes, and impacts.
• Train and guide end users on system usage and updates.
  

Qualifications

• Proven experience administering and configuring Digii Campus or similar student information/campus administration platforms.
• Strong understanding of campus and student administration processes, including enrollment, course management, and student lifecycle workflows.
• Experience working with associated systems such as LMS (Moodle, Canvas, Blackboard) and marketing/CRM systems.
• Demonstrated ability to project manage system implementations, upgrades, or process improvement initiatives.
• Excellent communication skills with the ability to engage both technical and non-technical stakeholders.
• Strong stakeholder management and interpersonal skills.
• Self-driven, independent learner, with the ability to adapt quickly to new tools and processes.
  

Preferred Skills

• Knowledge of higher education administration frameworks and compliance requirements.
• Familiarity with reporting, analytics, and data management within Digii or related systems.
• Certification(s) in project management (PMP, PRINCE2, Agile/Scrum) or IT administration.