Application Support Specialist

Sharp Brains

0 years

0 Lacs

india

Posted:1 day ago| Platform:

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Skills Required

support duration mobile management android mdm service onboarding security encryption integration authentication authorization training troubleshooting escalation updating monitoring compliance vpn imaging

Work Mode

Remote

Job Type

Contractual

Job Description

MDM

Duration: 3 Months / Remote Job

Establishment of a robust Mobile Device Management and MAM system
Create a Android Enterprise Account for app store ,managing users
Deploy an MDM platform compatible with Android ONLY to facilitate unified management and policy enforcement via Microsoft Intune
Develop streamlined device enrolment processes, including bulk and self-service options, ensuring efficient onboarding of corporate mobile devices.
Build and implement security policies, covering encryption, password protocols, permitted applications, remote wipe, and secure connectivity to internal resources.
Configure integration with internal Entra applications and tools, establishing secure authentication and authorization for mobile users.
Provide support and training resources for end users and IT staff, including onboarding assistance, troubleshooting guides, and escalation procedures.
Maintain ongoing oversight of the MDM environment, regularly updating policies and monitoring compliance, device health, and security threats.
Architect and configure a mobile based Android VPN solution to access applications not accessible via public cloud
Provide Tier 2/3 level support for ticket escalated for Mobile Device Management (MDM) enrolment/management/imaging issues escalated from front line IT teams and other internal IT resources for Hypercare period.
Support transition of ownership and management of Intune Endpoint platform to new provider, recipient, or staff.

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