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Application Support Specialist

Application Support Specialist

emagine

2 - 6 years

0 Lacs

pune maharashtra

Posted:1 day ago| Platform: Shine logo

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Skills Required

sap incident management troubleshooting user training itil mm sd pp qm ehs pm itsm communication skills interpersonal skills transaction codes sm35 idoc processing bug fixes nonregression testing fico le

Work Mode

On-site

Job Type

Full Time

Job Description

You will play a crucial role as an Application Support Specialist, responsible for managing and supporting SAP users on a daily basis. Your focus will be on incident management, troubleshooting, and providing user training to ensure smooth SAP operations across organizational functions. **Responsibilities:** - Provide level 1 support in SAP with a strong understanding of transaction codes. - Offer technical support, training, and troubleshooting for end-users on SAP. - Monitor SAP jobs using SM35, including Idoc processing. - Perform basic bug fixes and troubleshoot failed jobs. - Re-run jobs that have ended with errors. - Collaborate with clients to explain SM and level 1 activities. - Conduct non-regression testing during monthly releases. - Assist junior SAP technicians with training and support. **Qualifications Required:** - Bachelors degree in Computer Science, Information Technology, or related field. - 2 to 4 years of experience in supporting SAP functional areas. - Functional knowledge of SAP modules such as FICO, MM, SD, PP, QM, EHS, LE, PM. - ITIL certification. In addition, the company offers a collaborative and inclusive work environment with monthly rotational shifts following the "Follow the Sun" model (US, EU, Asia). This role contributes significantly to change and innovation within the company. The job description is well-detailed, specifying responsibilities and core requirements related to technical support and SAP modules, which facilitates precise candidate sourcing.,

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Application Support Specialist