IT Support Consultant

Job Description

Introduction & Summary: The role of IT Support Consultant requires a proactive individual who will primarily support local IT operations while serving as a vital communication link to the central Allianz Technology global support team. The ideal candidate will have hands-on experience dealing with end user workplace technology, including expertise in hardware management and troubleshooting. Main Responsibilities: As an IT Support Consultant, your responsibilities will include: Hands-on support for end user workplace technology. Performing hardware tasks such as cabling and device setup. Managing local stock and coordinating storage activities. Acting as onsite support for the technical room. Coordinating with global AZ Tech teams. Supporting ad hoc IT needs, including troubleshooting hardware issues. Key Requirements: Candidates must possess the following skills and qualifications: Experience with end user workplace technology. Proficiency in fault diagnosis and troubleshooting. Ability to manage hardware installations and repairs. Familiarity with asset tracking and management. Strong coordination skills with global teams. Nice to Have: Additional skills that would be beneficial include: Experience with SD-WAN and networking support. Knowledge of software packaging processes. Familiarity with BitLocker and BIOS management. Other Details: This position is available at two onsite locations: Gurugram and Noida. The engagement focuses on providing comprehensive IT support and services within the local systems while collaborating with global resources. Show more Show less