Posted:4 days ago|
Platform:
On-site
Contractual
Required Skills & Experience
· Basic understanding of .NET Framework/Core and React Native architecture.
· Familiarity with REST APIs, JSON, and common debugging tools.
· Knowledge of SQL for basic queries and data validation.
· Experience with ticketing systems (e.g., ServiceNow, Jira).
· Strong troubleshooting and problem-solving abilities.
· Ability to follow escalation protocols and communicate effectively.
· Excellent verbal and written communication.
Customer-focused mindset and ability to work in a fast-paced environment.
Nice to Have Skills & Experience
•Exposure to mobile app support (iOS/Android).
•Basic scripting knowledge (PowerShell, Bash) for automation.
•Prior experience in retail or enterprise application support.
Job Description
We are looking for a Support Engineer to provide first-line technical support for Walmart Store Associate applications built on .NET and React Native. This role involves handling tickets, troubleshooting issues, and managing escalations to ensure smooth operations for store associates.
Insight Global
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