Application Support - Finacle - Mumbai

Mizuho Global Services India Pvt. Ltd.

Mizuho Global Services Pvt Ltd (MGS) is a subsidiary company of Mizuho Bank, Ltd, which is one of the largest banks or so called ‘Mega Banks’ of Japan. MGS was established in the year 2020 as part of Mizuho’s long term strategy of creating a captive global processing centre for remotely handling banking and IT related operations of Mizuho Bank’s domestic and overseas offices and Mizuho’s group companies across the globe.

At Mizuho we are committed to a culture that is driven by ethical values and supports diversity in all its forms for its talent pool. Direction of MGS’s development is paved by its three key pillars, which are Mutual Respect, Discipline and Transparency, which are set as the baseline of every process and operation carried out at MGS.

What’s in it for you?

o   Immense exposure and learning

o   Excellent career growth

o   Company of highly passionate leaders and mentors

o   Ability to build things from scratch

Know more about MGS:

https://www.mizuhogroup.com/asia-pacific/mizuho-global-services

Job Description for IT – Senior Application Support Analyst

Job Heading

We are looking for a passionate individual, having computer science/IT Graduate/PG background, having 5-7 years of work experience and expertise in Application support, hands on in Oracle, SQLs, IIS, Payment System, JBoss knowledge.

Job Location: Navi Mumbai.

Other Roles and Responsibilities

         Must to accept to rotational shifts (24*7). Banking Working days.

         Application support profile. Knowledge on Banking domain and products.

         Knowledge on Finacle Support is desirable. Finacle Product Knowledge for Payment system.

         Knowledge on NEFT RTGS, SFMS, Import and Export Application in Banking Sector.

         IBM MQ Support, JBoss, Apache Tomacat, Java knowledge is desirable.

         In-depth knowledge in SQL & PL/SQL.

         Well versed with Shell Scripting, Linux and Windows Platform.

         ITIL Framework knowledge.

         Adherence to ISO 9001:2008, ISO 27001, Policies & Procedures

         Proven experience troubleshooting security issues across various technologies

         Customer-centric career experience and excellent Time management skills.

         Ability to work within customer focused team and Excellent communication skills

         Take ownership of customer issues reported and see problems through to resolution.

         Troubleshoot and resolve issues through sharing best practices and direct resolution.

         Excellent written and verbal communication and effective organizational and multi-tasking skills. Proven ability to quickly learn new technical domains and train others.

         Should be flexible to work in an operational environment, rotational shifts and on-call schedule.

         Other general responsibilities as instructed by management.