Application Support Engineer

Project Role :

Project Role Description :

Must have skills :

Good to have skills :

Minimum 7.5 Year(s) Of Experience Is Required

Educational Qualification :

• Design and maintain enterprise-wide backup and recovery architecture, including hybrid and multi-cloud environments (e.g., AWS, Azure, GCP).
• Evaluate, implement, and manage backup technologies and solutions (e.g., Veritas NetBackup, Rubrik, Cohesity).
• Develop architectural standards, guidelines, and best practices for data protection and disaster recovery.
• Collaborate with infrastructure, application, cloud, and security teams to ensure backup architecture integrates with broader IT systems.
• Architect solutions that meet recovery point objectives (RPO) and recovery time objectives (RTO).
• Conduct capacity planning and performance tuning of backup infrastructure.
• Lead architecture reviews, audits, and documentation efforts related to backup and recovery.
• Provide technical leadership for backup modernization projects, including automation and cloud migration.
• Assist in planning and testing disaster recovery and business continuity strategies.
• Stay current with industry trends and recommend improvements in technologies, architecture, and practices.
• Provide mentoring and guidance to backup and infrastructure teams. Technical Experience:
• Design end-to-end backup and recovery architecture for physical, virtual, cloud, and container environments.
• Develop scalable and redundant solutions for enterprise-wide backup needs.
• Define RPO (Recovery Point Objective) and RTO (Recovery Time Objective) aligned with business and compliance requirements.
• Create high-availability and fault-tolerant configurations for backup infrastructure.
• Expert-level hands-on knowledge of backup solutions, including (but not limited to): Veritas NetBackup, Rubrik, Avamar
• Experience with integration of backup tools into heterogeneous IT environments (Windows, Linux, UNIX, VMware, Hyper-V, etc.).
• Architect and implement backup solutions for cloud platforms:
• Lead DR architecture design for mission-critical workloads.
• Develop and document DR playbooks, failover plans, and restoration strategies.
• Plan and execute DR tests, ensuring alignment with RTO/RPO targets.
• Automate backup operations, health checks, and reporting using: PowerShell, Python, Bash/Shell, Ansible or other configuration management tools
• Develop custom scripts for backup job validation, error logging, and alerting.
• Recommend modernization initiatives to reduce costs and improve resiliency.
• Professional Attributes:
• Excellent documentation, communication, and stakeholder management skills.
• Strong time management skills, problem solving and analytical skills.
• Hands-on experience with backup platforms such as Veritas, Rubrik, or Cohesity.
• Strong knowledge of cloud-native backup solutions and services in AWS, Azure, or GCP.
• Familiarity with storage systems (SAN, NAS), virtualization (VMware, Hyper-V), and databases (SQL, Oracle, etc.) in relation to backup strategies.
• Supervise the team.
• Perform team management roles
• Due to the 24X7 operations of the business, must be able to work a flexible work schedule, may include nights, weekends, and holidays. Educational Qualification:
• 15 years of mandatory education as per Accenture Standards.