Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home
>
Jobs in pune
>
Accenture
>
Application Support Engineer

Application Support Engineer

Accenture

1 - 4 years

3 - 7 Lacs

pune

Posted:1 hour ago| Platform:

Apply

Skills Required

documentation automation operations firewall network protocols network security computer science business systems monitoring tools service management communication security monitoring

Work Mode

Work from Office

Job Type

Full Time

Job Description

About The Role

Project Role :Application Support Engineer

Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills :Network Security Operations

Good to have skills :NA
Minimum 5 year(s) of experience is required

Educational Qualification :15 years full time education
Summary:As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. With your deep product knowledge, you will accurately define client issues and design resolutions. Your typical day will involve interfacing with clients, interpreting and resolving issues, and ensuring smooth system operations. Roles & Responsibilities:*Flexible to work in 24x7 rotational shifts, including weekend*Excellent communication skills*Expected to be an SME, collaborate and manage the team to perform.*Responsible for team decisions.*Engage with multiple teams and contribute on key decisions.*Provide solutions to problems for their immediate team and across multiple teams.*Collaborate with clients to understand their issues and provide effective resolutions.*Interpret client issues and design appropriate solutions based on deep product knowledge.*Ensure smooth system operations by monitoring and resolving any technical issues.*Maintain a high level of communication with clients to keep them informed about the progress of their issues. Professional & Technical
Skills:

*Mandatory Basic Networking skills:Routing & Switching (CCNA, JNCIA equivalent)*Must Have
Skills:

Cisco FTD, Juniper SRX, Palo Alto, Fortinet*Good to have
Skills:

Zscaler, Prisma Access, Forti-SASE, Cisco ISE, IPSec VPN*Good to have knowledge on
Skills:

Cloud Networking, Automation, Routing protocols (BGP, OSPF)*Proficiency in network security Implementation and Operations.*Experience in designing and deployment of SDWAN network.*Strong understanding of network security principles and operations.*Experience in implementing and managing network security solutions.*Knowledge of firewall technologies and malware detection systems.*Familiarity with network protocols and network security best practices.*Knowledge of ITIL framework for service management.*Hands-on Experience with security monitoring tools.
Additional Information:* Strong communication and documentation skills.* Ability to work under pressure and in 24x7 environments.* Experience in global operations or managed service environments is a plus.* Education:* Bachelor's degree in Computer Science, Electronics, or equivalent field.* Relevant professional certifications (Cisco, Juniper, Palo Alto, or Aruba) are preferred. Qualification 15 years full time education

More Jobs at Accenture

GN - SONG - Service - Genesys Analyst

Chennai, Mumbai, Bengaluru

2 - 7 yrs

INR 4 - 9 Lacs

GN - SONG - Service - Genesys Analyst

Pune, Hyderabad, Gurgaon

2 - 7 yrs

INR 4 - 9 Lacs

S&C Global Network - AI - Supply Chain Analytics - Consultant

Mumbai

3 - 7 yrs

INR 22 - 27 Lacs

GN - SONG - Service - Genesys Senior Manager

Chennai, Mumbai, Bengaluru

12 - 15 yrs

INR 50 - 55 Lacs

GN - SONG - Service - Amazon Connect Functional Consultant

Delhi, Mumbai, Bengaluru

4 - 8 yrs

INR 5 - 8 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Accenture

Professional Services

Dublin

Login to

Please Verify Your Phone or Email

Confirm Action

Application Support Engineer