APP MANAGER

Job Title: Application Manager (AppManager)
Department: IT
Reports To: CENTRE HEAD OR DIRECTORS OR DPT HEADS OR HR
Employment Type: Full-Time

Job Summary:

We are seeking a detail-oriented and strategic Application Manager (AppManager) to oversee the management, optimization, and performance of business-critical software applications. The AppManager will coordinate with cross-functional teams to ensure applications are stable, secure, and aligned with organizational goals.

Key Responsibilities:

• Application Management:
• Oversee the lifecycle of enterprise applications from selection and deployment to upgrades and retirement.
• Maintenance & Optimization:

Monitor application performance, apply patches and updates, and ensure maximum uptime and reliability.

• Vendor Coordination:

Manage relationships with third-party application vendors and service providers; handle licensing and contracts. Provide technical support to users, resolve application-related issues, and coordinate end-user training sessions. Ensure applications meet compliance standards (e.g., GDPR, HIPAA) and follow cybersecurity best practices. Lead and coordinate application-related projects including integrations, migrations, or customizations. Maintain technical documentation, user guides, and change logs for supported applications. Act as a liaison between IT, vendors, and business units to align application functionality with business needs.

Qualifications:

• User Support & Training:
• Compliance & Security:
• Project Management:
• Documentation:
• Stakeholder Communication:

• Bachelor’s degree in Information Technology, Computer Science, or a related field (Master’s preferred).
• 3–7 years of experience in application management, IT operations, or related roles.
• Strong understanding of software development lifecycle (SDLC), ITIL framework, and project management principles.
• Experience with enterprise platforms (e.g., SAP, Salesforce, Microsoft Dynamics, ServiceNow, etc.).
• Excellent problem-solving, communication, and leadership skills.

Preferred Skills:

• Project Management Certification (PMP, PRINCE2)
• Experience with cloud-based applications (e.g., SaaS, PaaS)
• Knowledge of API integration, databases, and basic scripting (e.g., SQL, Python)
• Familiarity with agile methodologies and tools (e.g., JIRA, Confluence)

Benefits:

• Competitive salary and performance-based bonused
• Professional development and training opportunities

Job Type: Permanent

Pay: ₹11,664.93 - ₹43,468.04 per month

Benefits:

• Cell phone reimbursement
• Paid sick time

Experience:

• SOFTWARE: 1 year (Required)

Location:

• Manjeri, Kerala (Required)

Work Location: In person

Application Deadline: 24/08/2025
Expected Start Date: 30/08/2025