Posted:6 days ago|
Platform:
On-site
Full Time
The Analyst is responsible for the processing of transactions, events or data processing within a functional team. In some cases, the nature of the role means that the processing undertaken by the team will generally involve time critical, complex or regulated tasks including interaction with internal and external parties.
1. Responsible for ensuring timely, complete and accurate processing of transactions (including performing all relevant controls) within own area of responsibility
2. Applies all internal and external policies/guidelines and requirements of the regulators and to agreed SLAs, KRIs and/or KPIs and quality measures
3. Where appropriate, builds and maintains relationships with front office clients to provide a point of contact within the GBS functional team for time critical, complex or regulated tasks in particular
4. Provides input, as appropriate, to product / function development to ensure a superior offering in the face of changing client needs and market trends
5. Ensures the escalation of operational, regulatory and other risks to line manager and functional leads as appropriate; contributes to the development and implementation of mitigation or control solutions
6. Works effectively within own team, providing support and guidance to colleagues to create and foster an environment of continuous improvement
2. Product and system knowledge in the product line
3. Basic analytical skills, flexible regarding production problem solving
4. Excellent communication skills, fluent in English and local language (written/verbal) as appropriate
5. Ability to work in virtual teams and in matrix organizations
6. Excellent team worker, able to work in virtual global teams and a matrix organization
7. Ability to work in fast paced environment, keep pace with technical innovation and maintain a broad understanding of the GBS offering
8. Open minded, able to share information, transfer knowledge and expertise to team members
1. Relevant experience in one or more specific technical areas, reconciliations experience will be an added advantage.
2. Product and system knowledge in the product line
3. Basic analytical skills, flexible regarding production problem solving
4. Excellent communication skills, fluent in English and local language (written/verbal) as appropriate
5. Ability to work in virtual teams and in matrix organizations
6. Excellent team worker, able to work in virtual global teams and a matrix organization
7. Ability to work in fast paced environment, keep pace with technical innovation and maintain a broad understanding of the GBS offering
8. Open minded, able to share information, transfer knowledge and expertise to team members
SmartStream Technologies
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