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3 Job openings at SmartStream Technologies
About SmartStream Technologies
Digital Marketing Manager

Saibaba Colony, Coimbatore, Tamil Nadu

11 years

INR Not disclosed

On-site

Full Time

Hi Dear Candidates Position: Digital Marketing Manager Experience: 11+ years Notice Period: Immediate Preferred Roles & Responsibilities of an SEO Resource Optimize websites and social media to improve visibility, rankings, and engagement through content strategy, technical SEO, and performance tracking for consistent growth. Here’s a detailed breakdown of their work plan. Technical SEO & Website Health Check  Check Google Search Console (GSC) for indexing issues, crawl errors, and page experience updates.  Analyze Core Web Vitals (LCP, FID, CLS) for speed and performance improvements.  Ensure mobile-friendliness and fix any AMP issues (if applicable).  Identify and fix broken links, redirects, and duplicate content.  Update robots.txt & XML sitemap and submit if needed.  Check and resolve structured data errors in schema markup. On-Page SEO Optimization  Optimize meta titles, descriptions, headings (H1, H2, H3) using updated keywords.  Ensure proper internal linking for better navigation and link equity.  Update old content with fresh data, LSI keywords, and multimedia (images, videos, infographics).  Optimize images with alt text, correct dimensions, and compression.  Improve content readability and structure for user engagement. Keyword Research & Content Strategy  Research new keywords using Google Keyword Planner, Ahrefs, Semrush.  Identify low-hanging fruit keywords (high search volume, low competition).  Analyze competitor keywords and content gaps.  Prepare a weekly/monthly content calendar with blog topics, FAQs, and pillar pages.  Find trending topics related to the industry for blog and social media content. Content Writing & Blogging  Write and publish SEO-friendly blog posts (minimum 800-1000 words).  Create engaging headlines, featured snippets, and schema markup.  Add relevant CTAs (Call-To-Actions) to drive leads or conversions.  Ensure content is plagiarism-free and AI-detectable (use tools like Originality.ai).  Write landing page content optimized for SEO and conversions. Off-Page SEO & Link Building  Build high-quality backlinks from guest posts, HARO, and niche directories.  Submit to local business directories and citations (for Local SEO).  Engage in forum discussions, Quora answers, Reddit marketing.  Monitor toxic backlinks and disavow spammy links.  Collaborate with influencers and bloggers for mentions and backlinks. Social Media Management Tasks Content Creation & Posting  Design and schedule posts for Facebook, Instagram, Twitter,TikTok, LinkedIn.  Create captivating captions, hashtags, and engaging alt-text descriptions.  Develop carousel posts, reels, and short-form videos for better engagement.  Share blog posts, infographics, and case studies on social platforms. Engagement & Community Management  Respond to comments, DMs, and customer inquiries.  Engage with followers, industry pages, and relevant influencers.  Run polls, quizzes, and interactive stories to increase engagement.  Monitor brand mentions and discussions to maintain online reputation. Performance Tracking & Strategy Adjustments  Analyze engagement metrics (likes, shares, reach, CTR) and adjust strategy.  Track best-performing posts and optimize future content accordingly.  Research competitors’ social media strategies and trends.  Plan ad campaigns on Meta Ads, Google Ads, or LinkedIn Ads (if needed). Performance Analysis & Reporting  Check Google Analytics 4 (GA4) for traffic trends, bounce rates, conversions.  Track keyword rankings (SEMRush, Ahrefs, Google Search Console).  Analyze competitor performance and strategy.  Generate a daily/weekly report summarizing SEO and social media performance. Additional Tasks (As Needed)  Research latest Google updates, algorithm changes, and trends.  Test new SEO strategies like AI-driven content, voice search, and schema.  Create A/B testing campaigns for meta tags, content formats, and ad creatives.  Experiment with YouTube SEO, shorts, and reels for social media growth. Mandatory : Good Communication Note : Please don t apply those who not met above requirements and WFO only (Coimbatore candidates preferable) also Tamil Nadu candidates preferable those who are willing to re-locate to Coimbatore. Regards, Naveen _ HR Executive _Talent Acquisition Mobile: 8122616138 - WhatsApp and Call Job Types: Full-time, Permanent Pay: Up to ₹75,000.00 per month Schedule: Day shift Morning shift Work Location: In person

Application Support Technical Lead

Saibaba Colony, Coimbatore, Tamil Nadu

5 years

INR Not disclosed

On-site

Full Time

Hi Dear Candidates hope you're doing well. Organization: Smart Stream Technologies PVT LTD, website link : https://smartstreamtech.in/ Job Title: Application Support Technical Lead Location: Coimbatore (Work from Office) Department: IT / Technical Support Address : No 247, Shiv Chambers, Ground floor, Alagesan Road, Saibaba Colony, Saibaba Mission, Post, Coimbatore, Tamil Nadu 641011 Position Overview We are seeking a seasoned Application Support Technical Lead to drive the success of our application support function by combining deep technical expertise (L2/L3) with strong team leadership. The ideal candidate will be responsible for managing L1/L2 teams, owning complex L2/L3 incidents, performing root cause analysis, and ensuring seamless collaboration across development, DevOps, database, and infrastructure teams. This role demands hands-on troubleshooting, mentoring capability, and a strong customer-focused mindset. Key Responsibilities Team Management & Leadership · Lead, mentor, and guide L1 and L2 support teams to deliver consistent and high-quality service. · Upskill team members to independently handle advanced L2 and L3 technical incidents. · Manage shift rosters, workload distribution, and incident handovers across geographies and time zones. · Conduct regular team reviews, performance evaluations, and coaching sessions to foster continuous improvement. Advanced Troubleshooting & Incident Management (L2/L3) · Take ownership of escalated L2 and L3 issues across application, database, and infrastructure layers. · Debug and resolve issues in production systems involving Java, JavaScript, API integrations, and third-party systems. · Perform deep-dive log analysis , code-level troubleshooting , and SQL query optimization . · Collaborate with developers to identify, reproduce, and resolve root causes of application defects and outages. Monitoring, Observability & Operations · Proactively monitor application health using tools like AppDynamics, Dynatrace, Data Dog, Splunk, ELK . · Set up and fine-tune dashboards and alerts for better incident detection and faster resolution. · Coordinate with cloud, DevOps, and infra teams to resolve latency, availability, and performance issues. Database & Backend Analysis · Investigate issues by Analyzing Oracle, SQL Server, or PostgreSQL logs and query performance. · Write, tune, and validate SQL queries for production troubleshooting, validation, and reporting. · Support data-related problems, migration validation, and backend data integrity checks. Service Delivery & Process Optimization · Establish and improve ITIL-based support workflows for incident , problem , and change management . · Lead root cause analysis (RCA) sessions and drive preventive action plans to reduce recurring issues. · Maintain updated knowledge base and support documentation for known issues, SOPs, and troubleshooting guides. Stakeholder Management · Act as the key contact for critical issues with business, product, and engineering teams. · Provide timely updates, escalations, and communication during P1/P2 incidents and war-room calls. · Ensure high customer satisfaction through responsiveness, accountability, and technical accuracy. Qualifications Education: · Bachelor’s degree in Computer Science, Information Technology, or a related field. · Master's degree preferred. Experience: · 5+ years of experience in application support, with at least 2+ years in a technical leadership or team lead role. · Proven track record of resolving L2/L3-level issues in enterprise environments. Technical Skills · Strong debugging experience with Java , JavaScript , and web-based applications. · Proficiency in SQL and Oracle , including query optimization, indexing, and stored procedures. · Hands-on experience with monitoring/logging tools: AppDynamics , ELK , Splunk , Dynatrace , DataDog . · Solid understanding of application infrastructure, APIs, and network basics. · Exposure to DevOps pipelines , version control systems (Git), and deployment automation is beneficial. Soft Skills · Excellent communication and leadership abilities. · Strong analytical mindset and structured problem-solving approach. · Ability to lead under pressure and manage incident bridges effectively. · Passion for mentoring and building high-performing teams. Preferred Certifications · ITIL v3/v4 Foundation or higher · Oracle / SQL Certifications · Cloud certifications (AWS, Azure, GCP) Agile/Scrum environment experience Note : Please don't apply if above JD not matched with your Job profile WFO only and 15 to 30 days Notice period only welcome Regards Naveen - HR Executive Talent Acquisition Mobile: 81226 16138 (WhatsApp) Job Types: Full-time, Permanent Pay: Up to ₹75,000.00 per month Shift: Day shift Fixed shift Work Days: Monday to Friday Work Location: In person

Software Engineer (Full Stack)

Mumbai, Maharashtra, India

3 - 5 years

Not disclosed

On-site

Full Time

Job Responsibilities • Involved in the complete product lifecycle from initial requirements definition, design, development, and solution configuration through to deployment. • Agile approach using Behaviour Driven Development and Continuous Deployment technologies • Support on-going maintenance and fixes of SmartStream’ s solutions and in-house toolkits. • Follow SmartStream’ s development process and quality standards. • Responsibility for developing scalable and robust solutions, which meet the high performance and availability standards of global financial institutions. Key Skills • Professional experience with Java 8/11 and Angular • Git, Maven, NPM, Jenkins Pipelines • Spring Framework and Spring Boot Microservices • REST, Swagger/OpenAPI • Practical experience of SQL in relational databases like Oracle/ SQL Server and Application Server Middleware • Good communication skills Desirable Skills • Experience in Containerization viz. Docker, Kubernetes Qualifications • Engineering Graduate with Computer Science / Information Technology background or similar Experience • 3-5 years of software engineering experience • Experience developing in a software vendor environment is desirable but not required • Financial software experience would be a bonus, but is not expected • Experience as a junior software engineer or junior developer is a must Show more Show less

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