Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Jobs

Interviews

Home
>
Jobs in Hyderabad
>
Outpace Consulting Services
>
Analyst : Service Desk : IT Helpdesk : Fresher : Grads : Apply

Analyst : Service Desk : IT Helpdesk : Fresher : Grads : Apply

Outpace Consulting Services

0 years

2 - 3 Lacs

Hyderabad Bengaluru

Posted:1 month ago| Platform:

Apply

Skills Required

BCA Graduation ICSE Communication Skills Service Desk M.Tech IT Helpdesk Problem Solving MCA Troubleshooting ITIL B.Tech CBSE Desktop Support University Post Graduation IT Service Desk Ticketing Tools Technical Support College ISC Fresher Voice Interpersonal Skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

Hi, We are hiring for the Leading ITES Company for Service Desk Analyst Profile. Please Apply through Naukti we shall call back the relevant profiles. Job Description : Respond to user queries via phone, email, or ticketing system in a timely and professional manner. Provide basic troubleshooting support for hardware, software, network, and application issues. Log and track incidents and service requests using a ticket management system. Escalate unresolved issues to the next level of support in accordance with SLAs. Assist in setting up desktops, laptops, printers, and other IT equipment. Follow standard operating procedures and maintain documentation. Learn and adapt to new technologies and processes as required. Requirements : Education: Bachelors degree in Computer Science, Information Technology, or related field (preferred but not mandatory). Experience: No prior experience required; internships or academic projects in IT are a plus. Basic knowledge of Windows OS, MS Office, and networking concepts. Strong communication and interpersonal skills. Ability to work in shifts or flexible schedules if needed. Willingness to learn and grow in a fast-paced environment

More Jobs at Outpace Consulting Services

J Review programmer : Life Science : Apply Now

Nagpur, Bengaluru

2 - 7 yrs

INR 15 - 20 Lacs

Sr. Associate : US Taxation : Bangalore : 6 LPA Apply Now

Bengaluru

2 - 5 yrs

INR 3 - 6 Lacs

SDTM Programmer : Life Science : Apply Now

Nagpur, Bengaluru

2 - 5 yrs

INR 15 - 20 Lacs

Team Lead : US Tax : Bangalore : 9 LPA : Apply Now

Bengaluru, Bangalore Rural

4 - 7 yrs

INR 4 - 9 Lacs

Service Desk : L1/L2 Support : Bangalore : 7 LPA : Apply Now

Bengaluru, Bangalore Rural

3 - 8 yrs

INR 3 - 7 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Outpace Consulting Services

Consulting

Tech City

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Analyst : Service Desk : IT Helpdesk : Fresher : Grads : Apply