Analyst - Product Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.

We are seeking a highly motivated product analyst to join our team. This is a unique and exciting opportunity for analytical and product professionals to be at the intersection of business strategy and big data technology, offering well-rounded experience and development in bringing business and technology together to drive immense business value.

The individual in this role will be responsible for analyzing large datasets, guiding developers, providing production support, conduction root cause analysis and solving abstract problems in a fast paced environment. The individual will also be responsible for overlaying sales and marketing strategic needs with analytics and machine learning workstreams. This individual will work closely with partners across teams such as commercial sales and marketing, analytics and machine learning, American Express Technology and others.

Key responsibilities –

• Use SQL to extract, manipulate and analyze large datasets to derive actionable insights and support decision making processes.
• Provide product management expertise, collaborating with developers to guide the design and implementation of products and solutions.
• Conduct root cause analysis to identify and resolve issues and implementing sustainable solutions.
• Collaborate with cross functional teams to address business challenges and develop innovative solutions.
• Navigate ambiguity and tackle complex, abstract problems with creativity and analytical rigor.
• Communicate findings, product requirements and technical guidance effectively to stakeholder across levels.

Minimum Qualifications

• Bachelor’s Information Technology, Computer Science, Mathematics, Engineering or equivalent.
• 0-2 years of experience in developing and working on big data products.
• Expertise in Big Data, Hive, SQL for data extraction, manipulation and analysis.
• Skilled in product management and development lifecycle
• Excellent communication and interpersonal skills with the ability to collaborate effectively across teams
• Demonstrated ability to work independently and prioritize tasks effectively.
• Strong analytical and problem solving skills

Preferred Qualifications

• Master’s degree is preferred
• Familiarity with command line and programming languages such as Java and Python

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.