Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Jobs

Interviews

Home
>
Jobs in gurgaon
>
JLL
>
Analyst - HR Operations

Analyst - HR Operations

JLL

200 years

0 Lacs

gurgaon haryana india

Posted:1 week ago| Platform:

Apply

Skills Required

management power resolve transactions workday learning updating publishing modification video training test documentation query service development communication erp word excel teamwork drive

Work Mode

On-site

Job Type

Full Time

Job Description

About JLL

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with annual revenue of $23.4 billion and operations in over 80 countries around the world, our more than 112,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.

What this job involves:

Resolve Tier 1 queries and transactions related to Workday Learning module
Creating/Modifying Offerings and Sessions
Updating Rosters post evaluating & analyzing the source data
Managing publishing/modification of digital courses, Video interactions, blended courses etc.
Creating and managing Campaigns in Workday Learning
Managing Workday Learning cases and queries like transcript and training issues from users
Managing Standalone test creation and edit activities in Questions Bank application
Managing Programs and Audience in Workday Learning including creation and edit activities
Demonstrate good proficiency in HR processes and standard operating procedures
Communicate and distribute processes, policies, and other relevant documentation to employees needed to resolve the query/issue
Managing & Coordinating queries on Case management tool.
Review SOPs/Job Aids/Reference documents and assist SME to update and restructure them as required.
Ability to identify and escalate complex queries to appropriate owner
Adhere to and demonstrate proficiency in agreed KPIs, KRAs, SLAs and customer service standards

Key Skills

Demonstrating good understanding of core Learning and Development practices, processes, procedures, and policies
Good written and verbal communication skills
Previous experience in a Workday Learning environment preferred or similar HR ERP desirable
Knowledge of Case Management tool an added advantage
Knowledge on MS Office Suite skills (Word, Excel, Outlook)
Bachelor’s degree in Human Resources or Personnel Management
0-2 years of experience in HR or client services role preferred

Sound like you? In this role, your key responsibilities will include:

Highly Organized and Self-motivated
Ability to work in a fast-paced environment with constant deadlines
Good Customer service skills using efficient processes
Proactive in achieving results and seeking improvements
Strong teamwork interaction and orientation
Attention to detail and ability to work towards tight deadlines
Ability to adapt and drive change to derive efficiencies/productivity
Result oriented and Proactive in achieving results

What we can do for you:

At JLL, We make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.Apply today!

More Jobs at JLL

Sr. Soft Service Executive

Hyderabad, Telangana, India

Experience: Not specified

Salary: Not disclosed

Fitout Executive

Surat, Gujarat

Experience: Not specified

Salary: Not disclosed

Executive - Procurement

Gurugram, Haryana

Experience: Not specified

Salary: Not disclosed

Building Operations, Facilities Services

Bengaluru, Karnataka

5 - 5 yrs

Salary: Not disclosed

Facility Executive Soft services

Bengaluru, Karnataka

Experience: Not specified

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

JLL

Real Estate

Chicago Illinois

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Analyst - HR Operations