Analyst - HR Operations

1 - 2 years

0 Lacs

Posted:1 week ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

About JLL

JLL (NYSE: JLL) is a leading professional services firm that specializes in real estate and investment management. Our vision is to reimagine the world of real estate, creating rewarding opportunities and amazing spaces where people can achieve their ambitions. In doing so, we will build a better tomorrow for our clients, our people and our communities.

What this job involves:

  • Resolve Tier 1 queries and transactions related to core HR processes
  • Maintaining data in Workday pertaining to employee life cycle such as Promotion, Transfer, Contract extension, Title change, Probation & other job change transactions
  • Managing Employee On boarding & Exit formalities
  • Provide query resolution for Employee Self Service/Manager Self Service requests
  • Manage Letter creation activities related to Increments, Promotion, Transfer, Termination, Employee Type changes etc.
  • Managing employee benefits/leaves and Payroll transactions/cases
  • Managing semi-functional issues in Workday
  • Demonstrate good proficiency in HR processes and standard operating procedures
  • Communicate and distribute processes, policies, and other relevant documentation to employees, needed to resolve the query/issue
  • Managing & Coordinating queries on Case management tool
  • Manage payroll & Benefit queries
  • Vendor coordination
  • Processing payroll for Asia Pacific regions.
Adhere to and demonstrate proficiency in agreed KPIs, KRAs, SLAs and customer service standardsAbility to challenge the status quo and implement process improvements to enhance the end user and HR partner experience

Key Skills

Demonstrating good understanding of core HR management practices, processes, procedures, and policiesGood written and verbal communication skills Previous experience in Workday HR environment preferred or similar HR ERP desirableKnowledge of Case Management tool an added advantage Knowledge on MS Office Suite skills (Word, Excel, Outlook)Bachelor’s degree in Human Resources or Personnel Management1-2 years of experience in HR or client services role preferred

Sound like you? In this role, your key responsibilities will include:

Highly Organized and Self-motivated Ability to work in a fast-paced environment with constant deadlinesGood Customer service skills using efficient processesProactive in achieving results and seeking improvementsStrong teamwork interaction and orientationAttention to detail and ability to work towards tight deadlinesAbility to adapt and drive change to derive efficiencies/productivityResult oriented and Proactive in achieving results

What we can do for you:

At JLL, We make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.Apply today!

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JLL logo
JLL

Real Estate

Chicago Illinois

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