Overview
We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. We welcome you to bring your authentic self and create a better tomorrow with us. The future focussed HR organisation largely possess a strong Onshore Partnering Team and the Centre of Excellence, complimented by a robust Service Delivery Team offering top class services to employees from the HR People Hub, Bangalore.
Your role
- Understands the importance of accuracy and has high attention to detail
- Driven, highly organized, can identify and focus on priorities and deliver to deadlines
- Resilient, works well under pressure, maintains composure when facing resistance
- Customer-focused, passionate about meeting stakeholder requirements
- Strong interpersonal skills, builds effective relationships at all levels
- Confident, diplomatic, and tactful
- Proactive, works independently with minimal guidance
- Demonstrates high levels of confidentiality
- Able to work autonomously and as part of a team
- Handle employee life cycle management
- Manage HR processes per Middle East regional policies and guidelines
- Demonstrate proficiency in HR processes and SOPs
- Manage and coordinate queries via Case Management Tool
- Produce standard correspondence to employees and external parties
- Liaise with employees, line managers, and HR colleagues
- Work closely with the HR Community and COEs
- Contribute to departmental improvements
- Support ad-hoc projects for the People Hub team
- Audit/Quality check team members cases
- Manage escalations and root cause analysis for Team Lead/Line Manager
- Process complex cases/transactions and act as team backup
- Perform other duties as requested by the HR Team Leader
About you
- Experience in HR Shared Services supporting UK/Middle East Africa/US/Canada/Asia Pacific
- Preferred experience with Workday and ServiceNow applications
- Strong IT skills, especially MS Word, Excel, Outlook
- Fluent in English with excellent verbal and written communication
- Strong administrative ability with a complex workload
- Potential to grow with the team
- Experience in customer service or project roles is desirable
- Flexible to work in rotational shifts
- Graduate or Postgraduate with 2 5 years of experience in HR Shared Services or similar.
- Ensure language proficiency requirements are met for specific roles.
- We need someone who is proficient in reading, writing, and speaking Arabic.
Reward benefits
Explore the rewards and benefits that help you thrive at every stage of your life and your career.
This includes:
- Comprehensive life insurance coverage.
- Premium medical insurance for you and your dependents.
- Generous annual leave balance.
- Flexible and hybrid work solutions.
- Remote work opportunities outside of country.
- Company gratuity scheme.
- Discretionary bonus program.
- Relocation assistance.
- Employee Wellbeing Program: 24/7 access to specialists in finance, legal matters, family care, personal health, fitness, and nutrition.
Seize every opportunity to sharpen your skills, expand your expertise, and be recognized for the impact you make.
About AtkinsR alis
Were AtkinsR alis , a world-class engineering services and nuclear organization. We connect people, data and technology to transform the worlds infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. Were committed to leading our clients across our various end markets to engineer a better future for our planet and its people.
Find out more.