Analyst

What You’ll Do

Day to Day activitiesDriving customer satisfaction by ensuring a record to report activities are performed as per expectation and service level agreements.In-depth knowledge of inter company netting, OOB analysis, follow-up, month-end journalsAdhere and ensuring smooth month and closingDrive customer experience in adopting a solution oriented in approaching accomplishment of key SLA, customer requirementsWork in partnership with RTR COE and other GFSS workstreams on improving process, results and processesCome up with process improvement ideas and automation of various processes.Maintain proper documentation and controls in the processAssist in EY annual and interim auditContinuous ImprovementDrives continuous improvement in the team by productively identifying areas of process simplification, improvement and automation through lean tools like 6 Sigma; BPI; Kaizen; VSM etc.Adhoc Activities.Participate in business process improvement projects as needed.prepares monthly matrix reporting for both senior management and the process team to identify areas where progress is being made or opportunities for improvement.Participate in the selection process of activities.work with process leader in sharing ideas development and other activities.Know and comply with Eaton policies: global ethics, value and philosophy, management environmental safety and security and health (MESH)

Qualifications

Skills: