AM - Outlet

Fairmont Hotels &amp; Resorts

2 - 7 years

1 - 2 Lacs

Bengaluru

Posted:2 weeks ago| Platform:

Apply

Skills Required

Stock control Interpersonal skills Quality standards Hospitality management Staffing Inventory management Food safety Customer service Customer engagement Operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are seeking a dynamic and experienced AM-Outlet to join our team. You will be responsible for overseeing the day-to-day operations of our food and beverage outlet, ensuring exceptional customer service, and driving financial performance.

Manage and optimize inventory levels and stock control to minimize waste and maximize resources
Develop and implement strategies to increase revenue and profitability of the outlet
Prepare and analyze financial reports, taking corrective actions as necessary
Oversee staffing levels to meet operational demands and special events efficiently
Ensure high standards of food quality, presentation, and customer service
Conduct regular team briefings and training sessions to enhance product knowledge and service skills
Maintain and update guest history records to facilitate personalized service for repeat customers
Ensure compliance with food safety and hygiene standards
Manage the outlets budget, controlling costs without compromising quality
Collaborate with other departments to support overall business objectives
Resolve customer complaints promptly and professionally
Implement and monitor promotional activities to drive sales and customer engagement
Stay informed about local food and beverage trends in Bangalore and incorporate them into the outlets offerings

Bachelors degree in Hospitality Management, Business Administration, or related field
Minimum of 2 years of experience as an Outlet Manager or 5+ years of progressive experience in food and beverage management
Strong financial acumen with experience in budgeting and financial reporting
Excellent customer service skills with a focus on creating memorable guest experiences
Proficiency in inventory management and point-of-sale systems
In-depth knowledge of food and beverage trends, quality standards, and health regulations
Ability to work flexible hours, including evenings, weekends, and holidays
Excellent communication and interpersonal skills
Fluency in English; knowledge of Tamil or other local languages is a plus
Strong problem-solving skills and ability to make quick, informed decisions
Familiarity with Indian cuisine and cultural preferences
Demonstrated ability to lead and motivate a team in a fast-paced environment
Strong organizational skills and attention to detail

More Jobs at Fairmont Hotels &amp; Resorts

Duty Manager

Kolkata

2.0 - 4.0 yrs

INR 2 - 7 Lacs

Duty Engineer

Mumbai

1.0 - 3.0 yrs

INR 2 - 6 Lacs

Digital Marketing Executive

Mumbai

1.0 - 3.0 yrs

INR 2 - 7 Lacs

Director of Sales

Jaipur

8.0 - 10.0 yrs

INR 20 - 27 Lacs

Duty Manager

Kochi

2.0 - 4.0 yrs

INR 2 - 7 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.