Alumni Relations Manager

About the job

As our Community (Alumni relations) Manager; you'll be the heartbeat of our online presence, the bridge between our vision and our audience. Your role is crucial in crafting, nurturing, and growing diverse communities of all the stakeholders. You will play a pivotal role in shaping our community's growth and impact.

Experience

Location

Role & Responsibilities

• ALUMNI RELATIONS

• INTERNAL & EXTERNAL CUSTOMER RELATED PR

• Brand Ambassadorship and Engagement

  : As a Community Engagement Manager, you would interact with our target groups both online and in-person promoting the brand's values and offerings. You would play a pivotal role in building an active community and encouraging dialogue across all forums.

• Digital Presence and Social Media Management

  : Managing and growing the online presence through platforms like Instagram, Facebook, LinkedIn, and any relevant forums or platforms where the stakeholder groups are active.

• Content Coordination:

  Collaborate with the team to coordinate content for community-led campaigns and activations, encompassing social media coverage through short from content, blog posts, articles, newsletters, and other communication materials.

• Feedback Collection and Analysis

  : Gathering feedback on specific and overall experience to continually improve the community. This could include managing surveys, focus groups, and informal feedback channels.

• Event Management and Promotion

  : Organizing events that align with the brand's focus. These events could range from annual meet-ups, celebratory functions, and any other category that will aim to enhance community engagement.

• Partnership and Relationship Building

  : Building relationships with influencers and other relevant associates to increase brand visibility and create mutually beneficial opportunities that can help towards effective community building.

• Market Research and Trend Analysis

  : Keeping updated with best practices related to industry trends, customer preferences, and competitor strategies to ensure continuous viability of all our stakeholder communities.

• Manage Public Relations

  : Facilitating communication within the organization and identifying key facets that can be projected in the PR space to optimize brand building.

This role requires:

• Experience: 6-8 years of proven experience in community management, social media marketing and/or branding.
• People Skills: A natural people person with strong empathy and relationship-building abilities.
• Event Management: Proficiency in event management to handle multiple responsibilities in a dynamic environment.
• Communication: Excellent written and verbal communication skills, with the ability to create impactful content.
• Organization: Outstanding organizational and time management skills.
• Strategic Thinking: A strategic thinker with a knack for networking.
• Multitasking: Exceptional multitasking abilities.
• Marketing Expertise: Experience in developing integrated marketing plans.
• Deadline-Oriented: Ability to meet deadlines, address time-sensitive issues, and manage multiple priorities.
• Customer Service: Proficiency in providing high-level customer service with great attention to detail and organization.
• Networking: A master networker with the ability to cultivate and build relationships.

How to apply for this opportunity?

· Apply on LinkedIn directly by clicking the "Apply" tab below.

· Please upload your cover letter and CV with your application. You can additionally upload a portfolio/sample of your work in your application.