AI-Driven Application & Operations Coordinator

Company Description

Rishabh Enterprises HVAC&R Pvt. Ltd. specializes in providing refrigeration and air-conditioning spare parts, equipment, and solutions for the industry. Headquartered in Chennai with branches in Coimbatore, Madurai, and Sri Lanka, the company employs over 150 people. Established in 1993, we have grown to become the leading air conditioning and refrigeration solution provider in India. We have a manufacturing unit for all Re-Tech products and multi-location warehouses ensuring quick delivery. Our vision centers on providing value to customers, facilitated through our Cold Chain training center in Chennai, and optimizing cooling with updated technology.

Role Description

This is a full-time on-site role located in Chennai for an AI-Driven Application & Operations Coordinator.

AI Platform Utilization

• Use AI platforms to automate repetitive tasks, generate content drafts, enhance reporting workflows, and support intelligent features across applications and communication channels.

Application Development & Enhancement

• Build and maintain web/mobile applications using modern frameworks, integrating AI-driven components where relevant.
• Manage WhatsApp Business setup and broadcasts for structured outreach and internal updates.
• Oversee post creation and scheduling across social media and digital marketing platforms to maintain consistent messaging and engagement.
• Coordinate catalogue updates, email server configurations, and digital tools that support internal and external communication.
• Guide teams on maintaining clarity, professionalism, and consistency in digital outputs.

Creative Content Design

• Design flyers, brochures, presentations, and visual assets for social media and marketing platforms.
• Create short application walkthroughs or promotional videos using available tools.
• Use Canva, Adobe Photoshop, and similar platforms to produce content aligned with brand and communication goals.

Operational & Administrative Support

• Collaborate with HR, IT, Marketing, and other teams for operational coordination and identifying areas where AI tools can streamline tasks and reporting.
• Support grievance tracking and resolution workflows, ensuring timely documentation and follow-up.
• Assist in maintaining digital infrastructure and guiding teams on professional communication standards.

Reporting & Documentation

• Document assigned tasks, monitor progress, and provide timely updates to management.
• Maintain clear records of platform usage, content schedules, and feedback loops to support process continuity.

Continuous Learning & Team Guidance

• Stay informed about emerging digital tools, design trends, and platform features.
• Experiment with platform-specific features and prompt techniques to improve functionality and user experience.

Qualifications

• Analytical skills to optimize operational processes
• Excellent communication skills for effective interaction with team members
• Experience in operations management and proven ability in developing software applications
• Proficiency in Designing for Digital Marketing
• Strong organizational skills and attention to detail
• Familiarity with AI-driven applications and technologies
• Bachelor’s degree in Business Administration, Operations Management, or related field