AGM- Solution Delivery

Role

Project Manager IT – Sales, Distribution and Retail (SDR)

Job Level/ Designation

Assistant General Manager (Development and Operations)

Function / Department

Solution Delivery – Information Technology

Location

Pune – Hinjewadi

Job Purpose

• Manage development, maintenance and delivery Projects impacting Sales and distribution system applications / modules (preference for POS) and ensure delivery of business/IT capabilities in the portfolio.

• Coordinate/collaborate with multiple partners/vendors to arrive at integrated project plan for project delivery including small and medium transformation programs and drive partners to deliver within agreed milestones, scope and with quality.

• Conduct regular project reviews, manage risks, work on issues resolution and manage stakeholders and related communication.

• Role involves executing projects using various SDLC methodologies like Agile & Waterfall. Candidate should have knowledge of DevOps , release automation tools, code review, effort estimation, optimization etc.

• Critical element of the role is to ensure zero defect delivery and bridge gaps between various stakeholders. Role is accountable for closure of the project in stipulated time frames.

• Candidate should facilitate production rollouts and support post production incident resolution including L2 and L3 incidents.

Key Result Areas/Accountabilities

• Sought out as a

  Sales, Distribution and Retail Systems SME -

  preference would be given for POS, Sales Incentive Management, Dedupe and SDR related application experience.

• Solution Review

  - Participation in solution and low-level design documents review for the projects to ensure that it’s aligned with the business requirements and review and optimize delivery efforts.

• Project Delivery

  – Delivery of projects in Waterfall/ Agile methodology. Liaising & managing partners to ensure delivery as per the agreed solution, project plan and milestones timelines.

• Project Management

  : Review project plan and approve development, build, testing approach, SIT/UAT execution and releases and ensure project gets delivered as per the agreed milestones.

• Post Deployment Support:

  Analysis, review and tracking of L2 and L3 incident fixes to ensure
  it’s resolved within the agreed SLA.

Core Competencies, Knowledge, Experience

• 6+ years of experience in IT deliveries for BSS applications / Sales, Distributions and Retail Applications.
• Telecom BSS domain experience preferred
• Experience in product implementation, mapping and migration of COTS & Customized products.
• Experience of working in multi-vendors/multi-stakeholder challenging environment thus understanding diverse processes and approaches.
• Exposure of DevOps and CI-CD processes
• Strong grasping capability, communications ,interpersonal and negotiation skills
• Competent in Microsoft project professional / Excel / Power Point /Word

Technical / professional qualifications

• BE/B-tech/MCA degree or Management degree in IT/Systems
• Sound knowledge of Agile/DevOps frameworks/methodology and Tools
• Sound Knowledge of SDLC
• Project Management and Industry Certification like PMP, PRINCE2, CSM, Safe Agile, DevOps, ITIL etc.
• A Developer background in Java, Oracle or SQL technologies would be preferred
• Technical degree from Premium institute will be an added advantage