Agile Coach

Calling all innovators – find your future at Fiserv.

Job Title

Advisor, Agile Coach

About Your Role

What You Will Do

• Champion Agile values and principles across teams and leadership.
• Coach Scrum Masters, Product Owners, and Delivery Teams on Agile frameworks (Scrum, Kanban, SAFe, etc.).
• Facilitate workshops and training sessions to build Agile capabilities.
• Mentor teams through Agile maturity stages, tailoring coaching to team needs.
  

• Guide teams in establishing and maintaining a sustainable flow of work.
• Support backlog refinement and prioritization with Product Owners.
• Facilitate Agile ceremonies and ensure they deliver value.
• Promote testability, clarity, and completeness in requirements.
  

• Proactively identify and remove organizational and team-level impediments.
• Foster a safe environment for experimentation and learning.
• Encourage retrospectives and drive actionable outcomes.
  

• Promote psychological safety and servant leadership.
• Advocate for Agile values in decision-making and team dynamics.
• Connect Agile practices to business outcomes and customer value.
  

• Establish and track Agile metrics to measure team performance and delivery.
• Provide insights to leadership on Agile adoption and team health.
• Support roadmap development and release planning.
  

What You Will Need To Have

• 10+ years of experience in Agile environments, including 3+ years as an agile coach/Senior Scrum master
• Proven experience coaching multiple Agile teams and stakeholders.
• Certified Scrum Master (CSM, PSM, PMI-ACP) or equivalent.
• Proficiency in Agile tools (Jira, Confluence, Clarity).
• Strong understanding of Agile engineering practices (TDD, BDD, CI/CD).
• Excellent facilitation, conflict resolution, and communication skills.
• Experience working with distributed teams and varying Agile maturity levels.
  

What Would Be Great To Have

• Bachelor’s degree in computer science, IT, or related field.
• Certification in Agile at Scale (SAFe, LeSS, Spotify, DAD).
• Experience in large-scale Agile transformations and multi-team programs.
  

Thank You For Considering Employment With Fiserv. Please

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
  

Our Commitment To Diversity And Inclusion

Note To Agencies

Warning About Fake Job Posts