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Advocacy Operations Associate

Advocacy Operations Associate

Amazon

0 - 5 years

2 - 7 Lacs

hyderabad

Posted:3 days ago| Platform:

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Skills Required

operations management project management iso quality control cmmi sla process improvement sql excel operations quality management sop stakeholder management quality standards quality assurance qms advocacy agile reporting communication skills itil

Work Mode

Work from Office

Job Type

Full Time

Job Description

Follows SOP or managers instructions and ensures tasks are quality compliant
Contributes to project improvement ideas, if applicable Responsible for giving timely responses to stakeholders on related tasks with guidance, i.e., as per SOP and SLA Proactively raises issues/alarms to manager or stakeholders Meets business metrics and goals, i.e., SLA, productivity targets and quality benchmarks. Maintains records of day-to-day work by updating trackers or workflow tools Meets predetermined and assigned productivity targets and quality standards. Any graduates Communication skills Basic Excel skills SQL would be additional benefit

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Advocacy Operations Associate