Admission Counsellor - Learning Centre || upGrad

Join upGrad as an Admission Counsellor.

About upGrad:

upGrad is a leading online education platform empowering professionals through industry-relevant programs in Data Science, Machine Learning, Product Management, Digital Marketing, and Entrepreneurship. Our mission is to deliver a digital-first learning experience that drives tangible career impact at scale.

Role Overview:

As an Inside Sales Specialist at upGrad, youll leverage consultative sales to convert warm or inbound enquiries into enrollments. You'll guide prospective learners through tailored career conversations and demonstrate how our industry-aligned programs can drive their career progression.

Key Responsibilities:

• Offer personalized guidance on program fit, learning formats (online/blended), and career outcomes.
• Conduct in-depth discussions to understand each prospect's aspirations, background, and skill gaps
• Lead virtual info sessions or demos to showcase curriculum highlights, learning support, and outcomes.
• Articulate the value of academic partnerships (IITMadras, IIITBangalore, etc.) in terms of accreditation and career impact.
• Take ownership from initial qualified interest through pricing discussion, objections handling, closing, and onboarding.
• Log all interactions, insights, and next steps precisely in the CRM to maintain transparency and support data-driven improvements.
• Consistently meet weekly targets for enrollments, revenue, and fee collections.

What We're Looking For

• Strong problem-solving skills and attention to detail.
• Coachable and feedback-driven, with a data-informed approach.
• Passionate about EdTech, lifelong learning, and upskilling professionals.
• Able to work 6 days a week (Sunday off).

Desired Qualifications:

• Bachelor’s degree (open to exceptional candidates with equivalent experience).
• 1–3 years of consultative inside sales or advisory experience in EdTech, higherticket education, or related B2C environments.
• Exceptional spoken and written English; empathetic listening and strong rapport-building.
• Proven track record of closing deals and achieving revenue goals.
• Highly organized; capable of simultaneous pipeline tracking and follow-up management.
• Business proficiency in MS Office and familiarity with CRM platforms.

Compensation

Work Schedule:

How to Apply:

• Email your CV to Shreelakshmi.chandra@upgrad.com
• WhatsApp: +91 99869 77622

*Note: Graduation is a requirement for the role, but exceptions may be made for candidates unable to complete their degree due to specific circumstances, provided they meet all other required criteria.