Account Manager TVM/KOZ

2 years

0 Lacs

Kozhikode, Kerala, India

Posted:1 week ago| Platform: Linkedin logo

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Skills Required

service management engagement portfolio drive onboarding tracking pricing branding support retention development communication design technology stack network transparency compensation

Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Account Manager Supply Company: Kolo Location: Trivandrum Role Overview As an Account Manager Supply , you will be responsible for managing the end-to-end relationship with service professionals in your city. This role is a mix of strategic account management and on-ground execution. You will ensure active engagement of professionals on the Kolo platform by understanding their needs, supporting their growth, and driving platform adoption. Key Responsibilities Own and manage relationships with a portfolio of professionals (architects, interior designers, builders, contractors) Meet professionals on-ground regularly at their offices, project sites, or showrooms to build trust and ensure ongoing engagement Drive onboarding, quality control, and performance tracking of professionals on the platform Ensure professionals complete and maintain high-quality profiles (project uploads, service details, pricing, etc.) Educate professionals on Kolo s lead generation, branding, and business tools; ensure they adopt and use these features actively Monitor lead engagement, ensure timely responses from professionals, and help them close opportunities efficiently Act as the single point of contact for issue resolution, feedback collection, and performance improvement Collaborate closely with internal teams (Ops, Product, Support) to enhance supply experience and retention Requirements 2 + years of experience in account management, business development, or relationship handling preferably in a high-touch or on-ground role Excellent communication and stakeholder management skills Strong ownership mindset and willingness to travel frequently within the city Experience or interest in the construction, design, or real estate domain is a bonus Why Join Kolo? Kolo is a technology platform redefining how homeowners build and design their dream homes. Acting as a full-stack marketplace, Kolo connects Homeowners (HOs) with a carefully curated network of Architects, Contractors, Interior Designers , and product brands , bringing transparency and expert support throughout the home-building journey. Founded in 2020 and backed by $4 million in funding , Kolo powers the homeowner s journey from idea to decision , providing unmatched access to professionals and project guidance. Be part of a fast-growing platform that s changing how India builds homes Shape real-world home projects with your expertise and insight Work in a dynamic, fast-paced in-office environment with high ownership and growth Directly impact customer satisfaction and business performance Compensation Structure: 3.6LPA- 4.2LPA (70% Fixed + 30% Performance-Based Variable) Skills: business tools,business development,stakeholder management,communication,performance tracking,customer service,relationship handling,service details,platform,lead generation,account management,high-quality profiles,quality control,ops,performance-based variable,branding,supply,performance improvement Show more Show less

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