Account Manager

As an Account Manager at Success Computer Class, located in Aligarh, you will play a crucial role in managing client relationships, ensuring customer satisfaction, and identifying opportunities for service upselling. Your responsibilities will include maintaining regular communication with clients, preparing account status reports, and collaborating with internal teams to meet client needs effectively. Additionally, you will handle client inquiries, address complaints, and provide timely solutions. To excel in this role, you must possess strong Client Management, Customer Service, and Relationship Management skills. Excellent communication and interpersonal abilities are essential, along with a knack for organization and multitasking. Problem-solving and conflict resolution skills will be valuable in addressing client queries effectively. A Bachelor's degree in Business Administration, Marketing, or a related field is required. Proficiency in MS Office and CRM software is a must, along with the ability to work both independently and collaboratively within a team. Experience in the education sector would be advantageous. Join our dynamic team at Success Computer Class and contribute to our mission of providing high-quality computer education and training services to individuals and organizations. Be part of an institution that is committed to excellence in education and has earned the trust of the community through its dedication to empowering students with the technical skills needed to thrive in the digital age.,