Account Manager (Sales)

Job Description Role Overview: As an Account Manager (Sales) at Pratiti Technologies, your primary responsibility will be to manage and grow large GCC accounts in India. You will play a crucial role in driving account growth, establishing trusted relationships with client stakeholders, and collaborating with internal teams to ensure customer success. Key Responsibilities: - Develop a deep understanding of assigned Engineering & Manufacturing Software accounts, their product portfolios, and technology strategies. - Identify and pursue opportunities for resource augmentation, outsourced platform/product development, and co-innovation models. - Build and execute account growth strategies aligned with GCCs R&D, product engineering, and digital transformation needs. Relationship Management: - Act as the trusted partner for customer stakeholders in engineering, product development, and IT functions. - Build strong executive-level and working-level relationships to influence technology decisions. - Drive regular engagement through governance meetings, technical workshops, and innovation sessions. Collaboration with Internal Teams: - Partner with Delivery Heads to ensure high-quality execution and alignment with client expectations. - Work with Talent Acquisition to forecast and fulfill niche skill demands in Foundation Technologies, digital twin, and cloud platforms. - Coordinate with Pratiti's practice leaders to bring domain-specific solutions and accelerators to the account. Operational Excellence: - Govern account health by tracking delivery quality, utilization, profitability, and client satisfaction. - Proactively identify risks and collaborate with delivery teams for resolution. - Ensure timely renewals of contracts, MSAs, and SOWs. Business Development Support: - Support the sales leadership in expansion into new business units within GCCs. - Lead proposal preparation, RFP responses, and solution pitches for account expansion. - Act as the voice of the customer inside Pratiti to drive innovation and continuous improvement. Qualification Required: - Proven experience managing GCC Accounts in India. - Ability to engage with both engineering leaders and procurement teams. - Solid understanding of product engineering services, outsourced R&D, and innovation partnerships. - Strong interpersonal, negotiation, and presentation skills. - Collaborative mindset with the ability to align delivery, talent, and leadership teams.,