Job
Description
About Us Nucleus Software is the leading provider of lending and transaction banking solutions to the global financial services industry. Its software powers the operations of more than 200 financial institutions in 50 countries, supporting retail banking, corporate banking, cash management, internet banking, automotive finance & other business areas. FinnOne Neo™ - End-to-End Loan Lifecycle Management A comprehensive product suite built to digitize the lending operations of the global banking and financial services industry. FinnOne Neo is an agile and customer-centric platform capable of servicing the entire loan cycle. Nucleus Software’s FinnOne has been the 10 time winner World's Best Selling Lending Software. Nucleus Software's Lending Mobility Solutions enable the user to perform paperless data sourcing, revert back with application statuses, submit field investigation responses, collect upfront payments and compute repayment related calculations. The applications are based on robust platform with effective integration of security and technological aspects to cater to stringent requirements of financial institutions. Nucleus Software’s FinnAxia is a comprehensive cash management solution that caters to Global Receivables, Global Payment, Global Liquidity , e-Financial supply chain management and Business Internet Banking providing flexible, speedy & efficient execution of cash management processes. The web-enabled solution provides a competitive edge to banks and financial institutions with its seamlessly integrated modules. Acting as a powerhouse, Nucleus Software’s FinnAxia offers scalable and flexible banking solutions designed to address the dynamic business needs of the banks customers. Nucleus Software also offers solutions to customers in the areas of Managed Infrastructure services and Application Development & Maintenance. Job Description We are seeking a proactive and customer-focused Account Manager to oversee key client relationships, drive adoption, and ensure value realization from our software products. The role demands strong relationship-building skills, commercial acumen, and the ability to align product capabilities with customer business goals. Location: Noida / Mumbai Requirements Excellent Communication Skills : Strong verbal & written comm skills. Good Listener. convey info clearly & persuasively. Interpersonal Skills : Ability to build rapport, establish trust with clients, empathetic and willing to say “NO” Customer Focus : Desire to understand & address needs of clients. Should be responsive & proactive. Problem-Solving Abilities : The ability to identify problems, analyze situations, and develop creative solutions. Negotiation and Influencing Skills : Account managers need to manage expectations, and influence decision-making processes with clients. Strong negotiation and influencing skills are critical for navigating complex business relationships and driving mutually beneficial outcomes. Organizational Skills : Ability to prioritize tasks, Attention to detail. Sales Acumen : Willingness to identify upsell and cross-sell opportunities, and driving revenue growth. Analytical Skills : Track key performance indicators (KPIs), and derive insights from customer interactions is valuable for informing strategic decision-making and optimizing account management strategies. Adaptability and Resilience : The ability to adapt to change, overcome obstacles, and maintain composure under pressure is essential for success in account management roles. Team Player Mentality : Collaboration and teamwork are often required in account management, particularly when coordinating work effectively with colleagues across different departments. Act as a trusted advisor and main point of contact for customer escalations and solutioning. Renewal and Contract Management : Proactively engage with the client to discuss contract renewals and extensions. Review and negotiate contract terms, pricing, and service levels. Ensure timely renewal of contracts to maintain continuity of service. Manage contract documentation and administrative tasks related to renewal. Job Information Job Opening ID NUCLEUS_1606 Business Unit Name NEO SALES Job Type Permanent Date Opened 09/06/2025 Number of Positions 1 Industry IT Services City Noida Province Uttar Pradesh Country India Postal Code 201301
