Account Manager – Growth & Key Account Operations (FMCG, Travel Retail)

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About the Role

Account Manager

As part of a high-growth startup, you’ll work directly with leadership, sales, and supply chain teams to ensure our products move efficiently and our customers stay delighted.

Key Responsibilities

• Manage Key Retail Accounts

  : Own end-to-end relationships with Airport Operators and strategic partners.

• Drive Revenue Growth

  : Identify and execute upsell/cross-sell opportunities, new store activations, and category expansion.

• Operational Coordination

  : Ensure timely delivery, stock availability, order fulfilment, logistics and payment collections across channels.

• Market Intelligence

  : Track sales data, competitor activity and customer feedback to inform strategy.

• Cross-Functional Collaboration

  : Work closely with supply chain, sales, marketing, and finance teams to meet account objectives.

• Reporting & Insights

  : Create dashboards and account performance reports to track KPIs and recommend improvements.

• Problem-Solving

  : Tackle day-to-day account challenges with agility, accountability, and a customer-first mindset.

What We’re Looking For

• 2 to 5 years of experience in account management, trade marketing, category management, or operations (preferably in FMCG or Retail spaces).
• Strong understanding of distribution, retail, and logistics
• Excellent communication skills in English, interpersonal and negotiation skills.
• Highly organised with a bias for action and ownership.
• Comfortable working in dynamic, high-growth environments.
• Proficient with tools like Excel, Google Sheets, and basic CRM/reporting dashboards.

Bonus Points If You Have

• Experience working with Airport Retail Travel Retail or Modern trade.
• Knowledge of supply chain/logistics in FMCG
• Hands-on experience in launching new geographies or accounts

Why Join Us?

• Be part of a new-age FMCG brand redefining how India consumes beverages at Airports.
• Work directly with the founder and leadership team
• Fast-track growth opportunities in a rapidly scaling startup
• Vibrant, collaborative, and ambitious team culture
• performance bonuses, flexible schedules, medical insurance.

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